The Riviera Towel Company review for Rontar Ad Exchange: Free Ads
Dec. 2, 2019
We spent $70 with Rontar and received 1 click. Obviously not the ROI we were looking for compared to their claims. They will not refund us and we're suspending this app.
Hi, thanks for your review and for using our app. I took a closer look at your campaign and would like to make a few comments: 1. Rontar is a retargeting app, which means that we show ads to your past visitors only. Retargeting works best if the quality of your initial traffic is high. If the quality of the traffic is very low, retargeting might not work at all. 2. If you see that your retargeting campaign is not yielding the results you were expecting, you might want to limit your target cost per click/impressions. For example, you could explicitly set your target CPC to $1. Bear in mind though, this may severely limit the number of impressions you’re getting. 3. We have already refunded the not yet spent balance on your account. We don’t refund funds already spent on advertising. This is clearly stated in our Refund Policy: https://help.rontar.com/rontar/en/articles/3124947-refund-policy Hope this helps.
