Dynamics 365 Business Central
Get in control of your inventory, finances, and tax reporting
Rating
3.2
feedback
16
chart
#888
All reviews
Rating Breakdown
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Oct. 5, 2024
We've been testing this back and forth through the versions, and It's getting there. If we weren't selling globally, we'd change to this one in a heartbeat. However, as it does not support multiple currencies, it's impossible to use when trading in different currencies. When/If it becomes possible to import orders in the same currency the transactions are made in, we'll change to this integration in a second.
Oct. 2, 2024
We are very happy with this connector which we deployed for two different instances of BC. Synch is reliable and relatively flexible to use. Works well with US sales tax, VAT in multiple European countries, with anonymous customers, or with existing ones. Things I wish will improve in the future: - Synch of products that have two sets of variants (color and size, for example) require inverting temporarily the synch from Shopify to BC to get the nested values in and then manually mapping the product variants. I wish there was a more intuitive way. - Exclude some product fields from synching to Shopify (such as vendor) or at least being able to alter them in the product table in BC. - Support for synching product descriptions in multiple languages when these are available in BC. - Support for synching more sales scenarios from BC to Shopify: currently the pickup in store process is not supported in BC and must be dealt with in Shopify (BC will mark the order as shipped, never ready for pickup). - Being able to create credit notes in BC and synch that back to Shopify. Currently refunds need to be started from Shopify. - Having more options to sync inventory: currently you can choose between reserved and previous sales orders only. This does not offer enough flexibility. - Better integration with POS: currently customers who buy from the Shopify POS app can only get a receipt; even when the customer information is added to the order, it is not synched with BC to send them an invoice (required by some customers). - Possibility to filter incoming orders in BC by country or delivery type. We use third party companies to export in certain countries. Currently we need to tag these orders in BC and then synch them to a different store in BC to invoice the right customer at the end of the month. Wish for a more streamlined solution. - BC invoices synch to Shopify, happy this one is coming apparently! Hopefully payment information too for B2B customers? Please?
Aug. 23, 2024
Connector has a lot of features, but I can't get correct vat calculation to work. Prices are including vat, but creating the BC sales order vat is calculated and also with the wrong Country-VAT, that is set in the template.
Store
Mein Shop
Using app
3 months
July 25, 2024
Cuando una Shopify Order tiene un cambio, se recibe el Refund sin valor de Item / variant y desaparece la línia original. Como gestiona los cambios el connector?
We appreciate your feedback and rating of the application! For more information on how the connector handles order editing, please refer to this article: https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-orders#impact-of-order-editing . We recently discovered a scenario that involves return/exchange performed via POS, where Shopify creates two refunds. We have fix pending deployment that will ensure both refunds are properly processed. Kind regards, Microsoft Dynamics 365 Business Central engineering team
Oct. 11, 2024
Nice connector but we cannot access your invoices created by Business Central in Shopify which is very disappointing. UPDATE 12/10/2024 After implementation, we are much more satisfied and look forward to the new features with excitement.
Thank you for your feedback! We are glad to hear that you like Shopify Connector for Business Central. We also have exciting news to share – the feature you are missing is coming in our next release. You can find more details here: https://learn.microsoft.com/dynamics365/release-plan/2024wave2/smb/dynamics365-business-central/export-posted-sales-invoices-shopify . If you have more suggestions for new features and capabilities, you can always provide them on the Dynamics 365 Ideas site (https://aka.ms/bcIdeas). Your input goes directly to Business Central's engineering backlog for investigation and prioritization. Kind regards, Microsoft Dynamics 365 Business Central engineering team
July 17, 2024
It will be a nice connector. For the moment, whenever we synchronize an order with fulfilled status (both online and POS) the "location_id" in the Shopify order is wrong. We have to use an extra API call to "fulfillment_orders" method to get the correct location_id.
We appreciate your input, and we are glad to hear that you found a solution for your issue. As your feedback sounds very similar to support case you submitted, we are not sure if you received our reply. Let us duplicate some of information here as it might impact your solution. Be aware that the Location in the header field is being deprecated and replaced by information from Fulfillment Orders. See documentation to Shopify APIs: https://shopify.dev/docs/api/admin-graphql/2024-01/objects/Order#field-location. Connector works exactly as recommended and uses information for Fulfillment Orders. In cases when fulfillment happened on Shopify closed fulfilment orders are not imported, which in some cases (think of POS scenarios with multiples stores) led to undesired behaviour. The adjustment of connector will be available with next minor updated (24.4). Kind regards, Microsoft Dynamics 365 Business Central engineering team
July 9, 2024
I want to connect my BC24 on Prem to Shopify online store. Please give me a solution.
Thank you for your feedback We always appreciate a genuine review based on experience. We are a bit puzzled how to interpret the score assigned though. The connector you reviewed is only compatible with Business Central online, while you are using the on-premises version. Perhaps you would like to visit the Dynamics 365 Ideas site (https://aka.ms/bcIdeas), where you can suggest new features and capabilities for Business Central. Your input will be directly sent to our engineering team for evaluation and prioritization. There is already a similar suggestion for a "Shopify Connector for BC On-Premises" (https://experience.dynamics.com/ideas/idea/?ideaid=438ae004-dae5-ec11-b5cf-0003ff45834c) that has received some votes and comments from other users. Kind regards, Microsoft Dynamics 365 Business Central engineering team
July 8, 2024
We initially considered adopting Dynamics 365 Business Central as our new accounting system because of its functionality and native connector. However, we abandoned this plan due to the inefficiency of the synchronization process, which still requires double entry. Our goal was to manage orders entirely through Shopify, including updating order content, marking orders as fulfilled (shipped), confirming payments, and assigning integrated tracking links, not to mention handling returns. Unfortunately, with this connector, double entry remains necessary. While it does receive correct order data, it doesn't capture changes, shipping and payment documents aren't automatically posted in Business Central. Our previous accounting system handled these tasks seamlessly, saving time and reducing error risk. It's 2024, yet automating business processes with Microsoft—one of the world's most experienced companies—remains impossible!
Thank you for trying our product and sharing your honest feedback. The scenario you described is not very complex and is supported by Shopify Connector for Business Central. Have you consulted a Microsoft Partner? We understand that it is very exciting to start a Business Central trial, connect to your Shopify store, and exchange data in minutes without any help. However, we also realize that implementing a business management solution that covers accounting, manufacturing, sales, shipping, project management, services, and more can be challenging and may require some guidance and support from experts. That is why we suggest working with a Microsoft partner who can help you to set up Business Central to fit your business processes, including connector to Shopify and migrating data from your previous system. If you need help finding a suitable Microsoft partner, please let us know and we will be happy to assist you. Thank you for your interest. Kind regards, Microsoft Dynamics 365 Business Central engineering team
June 3, 2024
Hi, we collect taxes (price excluding VAT) and duties at the checkout, but they are not syncing to sales orders in the Business Central... Is the connector not capable to capture these two information from Shopify to NAV under our situation? Thanks!
Greetings. From what you described, it sounds like you need to adjust some settings in the tax area. Please refer to the help article “Set up taxes for the Shopify connection” (https://learn.microsoft.com/dynamics365/business-central/shopify/setup-taxes). We also recommend working with your Microsoft partner who is familiar with your Business Central version and can advise you on the right setting that suits your local, industry and process needs with respect to additional apps and customizations done on your Business Central. Please contact us via in-app support if you need help finding a Business Central partner in your area. Kind regards, Microsoft Dynamics 365 Business Central engineering team
March 14, 2024
Hello, Nice connector. We would like to use BC events when GET orders from a shopify shop. Indeed, we need to add some filters on the GET API request. Can you help and add events in your code please ? Thanks. DBE Team
Thank you for your positive feedback on the Shopify Connector for Dynamics 365 Business Central. Your team’s advanced expertise is invaluable, and we’d love to collaborate further. I invite you to explore the Microsoft AL application add-ons repository on GitHub. There, you’ll find the source code for the Shopify Connector. Feel free to grab the code, delve into it, and submit your event request along with a detailed description of the scenario. It’s possible that instead of adding extra events, we can enhance the connector by directly incorporating filtering capabilities. Your contributions are highly valued, and we look forward to working together to make the Shopify Connector even more amazing! Explore the Shopify Connector on Github: https://github.com/microsoft/ALAppExtensions/tree/main/Apps/W1/Shopify Kind regards, Microsoft Dynamics 365 Business Central engineering team
Jan. 18, 2024
I love it! but when I sync a new product, all tags are removed from many of my products. I would like to know how to synchronize the products without deleting the labels or supplier names, please! Also if it could be synchronized faster, products that were already marked as "sold out" tend to be sold.
Thank you for taking the time to leave a review. We're glad you enjoyed the connector to Business Central. We would like to let you know that we found the reason tags were removed. It appears to be a specific scenario where part of product master data is managed in Business Central, while tags are assigned in Shopify. We adjusted connector so it won't include tags section if they are not defined on Business Central. That should address your scenarios. The fix will become available with one of the upcoming minor updates. Kind regards, Microsoft Dynamics 365 Business Central engineering team
Nov. 16, 2023
A fantastic addition for Business Central. It would be great to see bi-directional sync for orders so that orders created in BC sync to the customer record on Shopify, giving a full 360 view of the customer + we would be able to take advantage of Shopify marketing automation.
Thank you for your valuable feedback! We’re thrilled to hear that you find the connector to Business Central fantastic. We are always looking for ways to improve and your feedback is instrumental in that process. On the Dynamics 365 Ideas site (https://aka.ms/bcIdeas), you can provide suggestions for new features and capabilities. Your input goes directly to Business Central's engineering backlog for investigation and prioritization. The similar suggestion "Bidirectional Sync for Shopify Order information" (https://experience.dynamics.com/ideas/idea/?ideaid=915bf8b2-6c1e-ed11-b5cf-0003ff45dac8) has already been submitted and gathered some votes and comments. Thanks again for taking the time to share your thoughts. We appreciate your contribution to making our product better! Kind regards, Microsoft Dynamics 365 Business Central engineering team
Sept. 8, 2023
I have one-way integration. It does exactly what I need. The team supporting this product (Connector) is extremely helpful and supportive. I am looking forward to seeing this connector evolve to cover more order scenarios.
Thank you for finding time and sharing your feedback. We are happy to know that Shopify Connector for Business Central works for you. Kind regards, Microsoft Dynamics 365 Business Central engineering team
Sept. 6, 2023
Works perfectly keeping our Shopify Store in sync with Microsoft Business Central
Thank you – we are happy to hear that you had a great experience! Kind regards, Microsoft Dynamics 365 Business Central engineering team
Aug. 30, 2023
Hopeless, I'm coming to Shopify to Business Central wanting to migrate xero too. I cannot even get it to import the item list properly. I had expected a lot more from this integration, I cannot even simply delete a load of items its imported, no vendor names etc etc. Think they need to work on this before its ready for the real world.
Dear Rococo Jewellery, Thank you for your feedback, we are sincerely sorry about your experience importing products to Business Central. There are options to perform a bulk deletion, you can get help from a Microsoft Partner. You can find a Microsoft partner with Dynamics 365 Business Central experience here: https://dynamics.microsoft.com/partners/find-a-partner/. Consider creating a new company and reimporting the products you need. You can always use the Copy Company or Copy Environment features, which make the testing process low risk. We listed various testing strategies here: https://learn.microsoft.com/dynamics365/business-central/shopify/get-started#testing-strategies. Kind regards, Microsoft Dynamics 365 Business Central engineering team
Feb. 2, 2023
Works great when it comes to syncronisation between Business Centra inventory and Shopify's inventory. If you have the knowledge, it is possible to tailor make it according to you needs
Thank you for your review – we are constantly improving the connector between Business Central and Shopify based on customer feedback, recently we have introduced returns and refunds orders. Kind regards, Microsoft Dynamics 365 Business Central engineering team