Dynamics 365 Business Central
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Hi, we collect taxes (price excluding VAT) and duties at the checkout, but they are not syncing to sales orders in the Business Central... Is the connector not capable to capture these two information from Shopify to NAV under our situation? Thanks!
Greetings. From what you described, it sounds like you need to adjust some settings in the tax area. Please refer to the help article “Set up taxes for the Shopify connection” (https://learn.microsoft.com/dynamics365/business-central/shopify/setup-taxes). We also recommend working with your Microsoft partner who is familiar with your Business Central version and can advise you on the right setting that suits your local, industry and process needs with respect to additional apps and customizations done on your Business Central. Please contact us via in-app support if you need help finding a Business Central partner in your area. Kind regards, Microsoft Dynamics 365 Business Central engineering team
I love it! but when I sync a new product, all tags are removed from many of my products. I would like to know how to synchronize the products without deleting the labels or supplier names, please! Also if it could be synchronized faster, products that were already marked as "sold out" tend to be sold.
Thank you for taking the time to leave a review. We're glad you enjoyed the connector to Business Central. We would like to let you know that we found the reason tags were removed. It appears to be a specific scenario where part of product master data is managed in Business Central, while tags are assigned in Shopify. We adjusted connector so it won't include tags section if they are not defined on Business Central. That should address your scenarios. The fix will become available with one of the upcoming minor updates. Kind regards, Microsoft Dynamics 365 Business Central engineering team
A fantastic addition for Business Central. It would be great to see bi-directional sync for orders so that orders created in BC sync to the customer record on Shopify, giving a full 360 view of the customer + we would be able to take advantage of Shopify marketing automation.
Thank you for your valuable feedback! We’re thrilled to hear that you find the connector to Business Central fantastic. We are always looking for ways to improve and your feedback is instrumental in that process. On the Dynamics 365 Ideas site (https://aka.ms/bcIdeas), you can provide suggestions for new features and capabilities. Your input goes directly to Business Central's engineering backlog for investigation and prioritization. The similar suggestion "Bidirectional Sync for Shopify Order information" (https://experience.dynamics.com/ideas/idea/?ideaid=915bf8b2-6c1e-ed11-b5cf-0003ff45dac8) has already been submitted and gathered some votes and comments. Thanks again for taking the time to share your thoughts. We appreciate your contribution to making our product better! Kind regards, Microsoft Dynamics 365 Business Central engineering team
I have one-way integration. It does exactly what I need. The team supporting this product (Connector) is extremely helpful and supportive. I am looking forward to seeing this connector evolve to cover more order scenarios.
Thank you for finding time and sharing your feedback. We are happy to know that Shopify Connector for Business Central works for you. Kind regards, Microsoft Dynamics 365 Business Central engineering team
Works perfectly keeping our Shopify Store in sync with Microsoft Business Central
Thank you – we are happy to hear that you had a great experience! Kind regards, Microsoft Dynamics 365 Business Central engineering team
Hopeless, I'm coming to Shopify to Business Central wanting to migrate xero too. I cannot even get it to import the item list properly. I had expected a lot more from this integration, I cannot even simply delete a load of items its imported, no vendor names etc etc. Think they need to work on this before its ready for the real world.
Dear Rococo Jewellery, Thank you for your feedback, we are sincerely sorry about your experience importing products to Business Central. There are options to perform a bulk deletion, you can get help from a Microsoft Partner. You can find a Microsoft partner with Dynamics 365 Business Central experience here: https://dynamics.microsoft.com/partners/find-a-partner/. Consider creating a new company and reimporting the products you need. You can always use the Copy Company or Copy Environment features, which make the testing process low risk. We listed various testing strategies here: https://learn.microsoft.com/dynamics365/business-central/shopify/get-started#testing-strategies. Kind regards, Microsoft Dynamics 365 Business Central engineering team
Works great when it comes to syncronisation between Business Centra inventory and Shopify's inventory. If you have the knowledge, it is possible to tailor make it according to you needs
Thank you for your review – we are constantly improving the connector between Business Central and Shopify based on customer feedback, recently we have introduced returns and refunds orders. Kind regards, Microsoft Dynamics 365 Business Central engineering team
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