Early Bird: Preorder & Restock
Early Bird: Pre-order & Restock - Preorder App for Shopify
Rating
4.7
feedback
15
chart
#2,195
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Dec. 15, 2024
"Your products are marked as unavailable for the Buy Button channel." "Error enabling availability. Try again" Here is a direct quote from the two week Shopify investigation into a full lost week of sales in the lead up to Christmas (aka the best time for ecommerce in the year): "The issue you encountered with your store was related to the Early Bird app. As previously shared, based on our logs, this is the only app that was installed and modified your product. This app changed the subscription settings for your product, which affected its availability across different sales channels, including the Buy Button channel." THIS APP IS MALWARE - STAY AWAY FROM IT ONE DEFINITION OF RANSOMWARE: "a type of malware that permanently blocks access to the victim's personal data unless a "ransom" is paid." Didn't work as required, changed all my product settings (without me knowing) and when I uninstalled it found a way to make the settings permanent and cost me way more in sales by disabling customer checkout and payments than it promised to make unless I signed up to their subscription even though it doesn't bloody work.
Hi, Jay here - Early Bird co-founder and dev. I wanted to clear the air about the demonstrably false and defamatory remarks here. Our app is definitely not malware or ransomware, especially considering its Built for Shopify status and past history of glowing reviews and merchant experiences. To address the claims directly and give some context: 1. Early Bird never makes changes to product settings unless you opt-in. You must be the one to action this. When you activate pre-orders, there is a checkbox you must tick to confirm you understand and agree before you proceed. We mention this in several places throughout the app and our emails. 2. Shopify require changes to your product settings for you to run pre-orders (this is true for all pre-order apps). We immediately revert these changes when turning pre-orders off. This merchant uninstalled Early Bird but never turned pre-orders off, so their product remained configured for pre-orders. 3. We emailed them instructions on how to revert these changes with a single click (which they opened and read). This can be done on the Free plan of our app and requires no payment or subscription. The merchant did not follow those instructions or reply to us. 4. They emailed us a few weeks later making the same false claims they made here. We replied with additional step-by-step instructions, and asked for suggestions of how to make the opt-in info more prominent, but received nothing but defamatory statements back. They clearly have no interest in understanding or resolution. 5. We have already contacted Shopify about their UX regarding purchase options, as the fact you have to re-install a pre-order app to turn this setting off on your products is something they've changed recently on their end, and we can't control this. Again though, you can do this on our Free plan. You do not need to pay anything. Setting up a Shopify store for the first time and learning how the platform works can be tricky and frustrating for merchants. Having run our own stores - we totally understand. But it’s not fun to be slandered publicly either. We pride ourselves on our above-and-beyond support and thoughtful app design. We’re always happy to chat about app setup or pre-orders in general if anyone has any concerns. We stand behind our app’s UX and functionality and will continue to maintain the high standard we set for ourselves regarding full transparency and an opt-in approach when making changes to products on behalf of merchants. Thanks, Jay.
Nov. 28, 2024
Jay and Josiah have been phenomenal to work with since we started using EarlyBird! From day one, their support has been next-level. Jay reached out personally to ensure I was set up for success, offering guidance that made onboarding effortless. He helped me with a whole bunch of unrelated tasks as well. Honestly A+++++ service. The app itself is intuitive and easy to navigate, but it’s the team’s thoughtfulness and attention to detail that truly stand out. They’ve been incredibly responsive to any questions I’ve had, making the whole experience smooth and stress-free. This is sooo valuable when you are establishing a business and PALMA are super grateful.
Nov. 25, 2024
Jay at support is really helpful, always gets back to me extremely quickly and fixes my problems straight away. Excellent app!
Nov. 25, 2024
Impressive in its simplicity and functionality. Wish it were more affordable. We're just starting out and the profit margins on our products would require us to sell 20-30 products before we break even. But if you have a store that's already selling well, this is a great product to go with.
Nov. 8, 2024
Early Bird is so wonderful and has been extremely supportive! They help us to solve the problems right away with speedy reply. Really appreciate their efforts!
Oct. 12, 2024
Josiah and his team have gone above & beyond since I downloaded the app for pre-orders for my new cap product! Josiah emailed me as soon as I got the app to ask if I needed any help getting started - he even set up my whole first pre-order for me and videoed it so that I could see exactly how it all worked! These guys are super helpful, thoughtful and the app is simple, easy to use and to understand! So grateful to have this app for my Shopify now and highly recommend! They are quick at responding for any technical support and made my first pre-order a breeze. Love that it also is free to a certain extent - especially when you're just a small business owner trying to make ends meet.
Oct. 2, 2024
Service was incredible and they helped me every step of the way above and beyond. The app works perfectly for what I needed.
Oct. 2, 2024
We've recently started using Early Bird for our store, and it’s already proving to be a game-changer! The support team has been incredibly responsive and helpful, and the results we've seen so far are more than paying for the app itself. Looking forward to sharing a more detailed review as we explore everything it offers. But even at this stage, it’s clear that Early Bird is quickly becoming an essential part of our workflow.
Sept. 27, 2024
We’ve found the Early Bird: Preorder & Restock app to be extremely helpful for our store. It’s easy to use and set up on individual items, and the customisation options allowed us to design it perfectly to match our site. The app functions seamlessly, and the support team is fantastic. Josiah, in particular, went above and beyond to assist us, offering quick responses and helping us find the best possible way to make the app work for our specific needs. Highly recommend!
Sept. 13, 2024
I’ve been using the Early Bird app, and it has been a game-changer for my business! Allowing customers to place orders by just paying a $19 deposit has significantly boosted my conversion rates. It’s a great way to reduce customer risk, making them feel more comfortable with their purchases, and in turn, has helped build trust in my brand. The seamless integration and functionality make it incredibly easy to manage pre-orders. Highly recommend this app to anyone looking to improve their sales strategy and customer experience! Plus the founders are the best! They personally make sure that the app works perfectly fine. Josiah was someone who you'll feel comfortable to discuss all the problems with your store and he makes sure all the problems get resolved. UI/UX: 10/10 Customer Support: 100/10 Usability 10/10
Sept. 5, 2024
The app provides all the features I expected, and Jay at support has been incredibly responsive and shows great professionalism.
Aug. 19, 2024
We've been using the Pre Order and Restock app on Shopify, and it has been an invaluable tool for our business! The app is incredibly handy, allowing us to manage pre-orders and restocks seamlessly. It has significantly improved our inventory management and customer satisfaction. Highly recommend this app to any Shopify store looking to streamline their operations and enhance the shopping experience for their customers!
Aug. 18, 2024
Love this App! The Early Bird team have made the onboarding super easy and have provided the best training for my team via loom to easily work through campaigns. Easy ROI with $6k in our first week campaign :) 10/10 for me!
Aug. 27, 2024
Early Bird saved the day! Highly recommend. Easy to install, no coding needed. We were in a tough spot with a delayed shipment right before one of our busiest sales days. We had run out of stock of our most popular upsell, which could have made us lose sales. Setting up Early Bird was quick and simple, especially with the support team's help. We managed to recover over $100K+ in sales over which kept our customers happy and accountant happy. Best of all, Early Bird doesn’t charge a commission on sales, unlike other apps in this category. Highly recommend it.
July 10, 2024
I run a small flower shop and been looking for a way to know how many people would want to purchase special flowers from overseas. Since they have a higher MOQ than local suppliers. Was recommended this app by a friend as they have a free plan. Very easy to set up and use the app so far. I like how it allows my customers to pay a small deposit to reserve their flowers, since I only stock limited quantities.