All reviews

Rating Breakdown

  • 5
    96% (45 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 83% (39)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2025

Absolutely incredible team and a great app. I spent my time searching for an app with the functionality I desperately needed and could that seamlessly integrate with our theme. Josiah and Jay were on the ball and saw I was struggling, stepped in and saved the day. If you’re a new brand or an established one looking to integrate the waitlist and preorder feature into your store, this is the app for you!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Amazing customer support. The app has been so helpful in getting my fashion business off the ground and managing pre-orders Grateful!

Store

Nancy

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Early Bird was easy to install and set up. I had a question, which was answered quickly though chat by a real person. I'm running my first preorder campaign with it now and it's working flawlessly.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the review, Sara! Glad we get to play a small part in kickstarting your physical products journey. Respect your hustle and will be here to help if you need anything. πŸ˜πŸ“š - Josiah

5 / 5 Share

Nov. 18, 2025

Great customer service! They were so helpful in helping me figure out how to set up pre-order sales for a book release and even helped me customize the checkout. Highlight reccomend this app.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words! It was my pleasure helping you set up the pre-orders for your book launch and conference sales. Thanks again for supporting our app, and we're here if you need anything else. - Josiah

5 / 5 Share

Nov. 17, 2025

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Was assisted well with a plan that suits my needs

Store

Kidzy

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review, Marco! Glad we could find a plan that works for Kidzy as you're getting started. Best of luck with the launch! Will check in with you again soon. - Josiah

5 / 5 Share

Oct. 26, 2025

We absolute adore using Early Bird, it is so user friendly. The support team behind the app is so fast to respond, and communication is their strength. Having this installed in our store has helped us navigate the tariffs and bring in revenue prior to items arrival. Truly so appreciative to have such an affective and efficient app attached to our business. Highly recommend to ensure your store keeps scaling.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to write this, Zandra! It makes us so happy to hear this from a fellow Aussie. :) Jay and I will be here for you to help with your future runs. - Josiah

5 / 5 Share

Oct. 16, 2025

I have really liked this app. It's simple to use and works really well. Even better, I'm not constantly badgered with upsell/cross sell emails. When I needed help, their team helped me quickly. I initially hesitated because the app doesn't have a lot of reviews, but after trying a few of the more popular apps and not liking their functionality, I decided to give this one a try (and i'm glad i did). I would highly recommend giving this app a try.

Using app

9 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 30, 2025

Great features for our situation and can't fault the team at Early Bird one bit. They're super responsive to questions and always willing to help out

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Great to have a local Aussie business come on board. Always here to help if you need anything. πŸžπŸ™‚

5 / 5 Share

Sept. 24, 2025

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

The team have built one of the best pre-order apps in the biz. We've been using for quite some time. Have run over $100k in orders through it. Our favourite parts - ease of managing discounted product, ability to find scheduled orders and unfulfilled orders via pre-order app view, ability to adjust campaign mid flight and update customers easily if needed, great UX / UI on the product page, ability to add more products mid campaign without having to make new campaigns, ability to clone a campaign to save time, great help files if needed, ability to work around B2B sales and duplicate skus for pre-order so they don't show up in wholesale... Plus just general overall great service and great price. Congrats team and keep up the great work.

Store

Ergonx

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for writing such a thoughtful review and for being with us since the early days! And for always sharing constructive feedback that makes our app better too. πŸ™Œ

5 / 5 Share

Sept. 5, 2025

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

simple and user friendly!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Works perfectly. We were awaiting a shipment of products and the Early Bird app ensured we could effectively manage stock, customer expectations and orders seamlessly, saving us $1000s in potentially lost revenue. In addition, the customer service was absolutely fantastic, with the team being super responsive and able to help us immediately, even recoding our website slightly to enable certain tweaks we wanted to make. The ONLY downside is not a problem with the app but a problem with Shopify itself - a customer doesn't find out that they are placing a back order unless current stock is zero, so if there is 1 item left but the customer orders 2 or more, it goes through as a regular order without the back-order tag. Again, this is not a flaw of this app, all apps in this category will have this same limitation. Just including it here for transparency.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

Having a great experience with early bird. I had some confusion on a preorder campaign and Jay got it fixed right away!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Using app

10 months

Total reviews

3

Average rating

5.0