Early Bird: Preorder & Restock
Early Bird: Preorder, Partial Pay & Restock App for Shopify
Rating
4.9
feedback
47
chart
#1,862
All reviews
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Aug. 5, 2025
I'm new to Shopify and was looking for a simple, efficient way to manage backorders in my online store. Early Bird came highly recommended by a ton of people, so I got the app and started playing around. I wasn't sure I set up my pre-order campaigns and backorders correctly in my theme, so I reached out for help. I was surprised and delighted that one of the co-founders and developers of the app responded and was able to quickly correct the parts I messed up! Awesome app and wonderful customer service. Highly recommend!
Thanks so much for the kind words! I'm glad we can help support your business. Jay
July 28, 2025
I use the back in stock and preorder sections of this app every week, I recommend my customers to click "notify" on items that i've sold out of to indicate where i should spend my money ordering. Excellent value, very happy with the performance i'm experiencing.
Thanks so much for your review, you've made our day! I love that you're making order decisions based on actual data, not just gut feel. Other merchants reading this should take notes. - Josiah
May 23, 2025
Works as it's supposed to and the customer support was great! I'm happy I found Earlybird for my Pre-order Campaign :)
May 23, 2025
Great app, and probably the best customer service from an app representative that we have ever had. Jay got everything we wanted up and running super quickly and was amazingly helpful.
April 9, 2025
Fantastic app for back in stock notifications to customers, as well as managing pre-orders and back-orders! The customer service team is also incredibly helpful and knowledgable. Highly recommend!!
March 3, 2025
Fairly easy to set up, worked as expected. Sounds trivial, but that's a huge deal in todays vast ecosystem of 'apps' and add-ons. The support has been spot on, attentive, and incredibly helpful. We've only been using the solution for a brief period of time, but anticipate making this an integral part of our future product launch strategies.
Feb. 14, 2025
Early bird has worked great for our two online stores - as we both make to order, and hold stock, we needed a way to show the customer what was "made to order" and available for immediate shipping, which Early Bird does perfectly. Super grateful for the quick responses and problem solving from the team!!
Feb. 12, 2025
We needed an app that could help us handle partial payments for add-on products along with the main product. Since we weren’t familiar with how different apps worked, we reached out to several app support teams to understand whether their solutions could meet our needs. Early Bird: Preorder & Restock stood out the most. With other apps, we had to wait at least a day for a response, and even then, the replies were often vague and didn’t really address our questions. In contrast, Josiah, the co-founder of Early Bird, got back to us almost immediately. Not only was he quick to respond, but he also took the time to understand our business needs and offer a solution that made sense for us. When running a business, having responsive and helpful support makes a big difference, and Jo went the extra mile to ensure we fully understood how the app works and how it meets our business needs, especially in terms of customer experience. Functionality-wise, Early Bird is easy to use and integrates smoothly into our existing setup. The partial payment feature works as expected, making it a great option for handling preorders and add-ons. If you're looking for the best Preorder & Restock solution with reliable support, Early Bird is the way to go.
Feb. 12, 2025
Early Bird fitted the use case I had perfectly. It can handle out of stock requests but more importantly for us, it allowed me to target individual products and create campaigns to build pre sales. I had full control over how this worked and the customer support is second to none. We have been using Shopify and associated apps for 6 years now and Early Bird have been one of the best to date. Highly Recommend.
Feb. 9, 2025
The best and easiest to navigate for those looking for a pre-order system. I am a small fashion label based in Brisbane Australia, it was so exciting to see a fellow Brisbane business! So beyond grateful the the fantastic customer service that came alongside downloading Early Bird, they helped me integrate it into my store and answered any and all questions I had. They went above and beyond! Could not recommend a better download!!!
Feb. 7, 2025
Brilliant app, easy to use, and the customer service is above and beyond. The sales were instant from the first day we started our first campaign. Three campaigns in and the sales have been great We have had zero negative feedback from any of our customers, so they've also found it clear and simple to use. I'm very excited to see what we can achieve going forward with this app, in terms of back in stock notifications and preorders. Wish I'd found it sooner.
Feb. 5, 2025
Excellent - finally something that works with bundles!!! And the customer service is out of this world, so helpful and thorough.
Feb. 4, 2025
It will let the customer purchase into zero and negative amounts without indicating that any purchase of an item when the inventory goes from zero or below will be a backorder. Basically, if a product has an inventory of 1 it will allow the customer to purchase 4, in a single order, without indicating that 3 will be a backorder. The customer is left unaware that 3 items are not in stock, and we the merchants are stuck dealing with this. They require you to check "continue selling when out of stock" to enable the backorder function but did not take into account going zero or below in inventory on a single purchase. Not to mention Google lists your products in stock when inventory is zero or below because of the "continue selling when out of stock" requirement to use the backorder function.
Hi there, Josiah here. We appreciate your feedback and the conversation we've had with you directly. Thanks again for bringing this to our attention and sorry about the frustration you've had to go through! We hope this one issue isn't representative of your whole experience with our app. For other merchants reading this, the ability to sell beyond available inventory is a Shopify platform behaviour tied to the "Continue selling when out of stock" setting, which is required for back-orders. Unfortunately, Shopify doesn’t natively provide a way to automatically alert customers when they add to cart or at checkout when part of their order will be back-ordered. That said, we recognize this isn’t an ideal customer experience, so we've immediately researched potential workarounds and put together a help centre article. One of the most straightforward workarounds is many Shopify themes have built-in stock counters that can help set some expectations for customers about the available inventory before they place an order. We're more than happy to help enable this for their store when they are ready. - Josiah
Jan. 13, 2025
Very helpful and easy to use. Instructions for new users to set up are super clear and straight forward. Highly recommend!
Jan. 4, 2025
This app is almost perfect... was easy to install, has great functions for setting up pre-orders and back in stock notifications and the support team is super responsive. However, the only way for customers to place pre-orders is through our website - there is no straightforward way to take phone or in-person pre-orders and all pre-orders must be paid for using credit card (gift cards are blocked and debit cards are not a payment option through our website). The app does not work with the order creation tools in Shopify admin nor does it work with Shopify POS. As a result, we've had customers annoyed as they don't understand how we are not able to take their phone or in-person pre-orders. To be fair, the Early Bird developers say these are Shopify system limitations. So, Shopify, if you are listening: stores that have both online and in-store sales channels need to be able to serve their customers properly. Limiting apps like this is very frustrating, since it is clear that many Shopify customers use the POS app alongside the web tools.
Nov. 28, 2024
Jay and Josiah have been phenomenal to work with since we started using EarlyBird! From day one, their support has been next-level. Jay reached out personally to ensure I was set up for success, offering guidance that made onboarding effortless. He helped me with a whole bunch of unrelated tasks as well. Honestly A+++++ service. The app itself is intuitive and easy to navigate, but it’s the team’s thoughtfulness and attention to detail that truly stand out. They’ve been incredibly responsive to any questions I’ve had, making the whole experience smooth and stress-free. This is sooo valuable when you are establishing a business and PALMA are super grateful.
Nov. 8, 2024
Early Bird is so wonderful and has been extremely supportive! They help us to solve the problems right away with speedy reply. Really appreciate their efforts!
Oct. 12, 2024
Josiah and his team have gone above & beyond since I downloaded the app for pre-orders for my new cap product! Josiah emailed me as soon as I got the app to ask if I needed any help getting started - he even set up my whole first pre-order for me and videoed it so that I could see exactly how it all worked! These guys are super helpful, thoughtful and the app is simple, easy to use and to understand! So grateful to have this app for my Shopify now and highly recommend! They are quick at responding for any technical support and made my first pre-order a breeze. Love that it also is free to a certain extent - especially when you're just a small business owner trying to make ends meet.
Oct. 2, 2024
Service was incredible and they helped me every step of the way above and beyond. The app works perfectly for what I needed.