All reviews

Rating Breakdown

  • 5
    97% (60 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 84% (52)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 30, 2025

Great features for our situation and can't fault the team at Early Bird one bit. They're super responsive to questions and always willing to help out

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Great to have a local Aussie business come on board. Always here to help if you need anything. 🍞🙂

5 / 5 Share

Sept. 24, 2025

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

The team have built one of the best pre-order apps in the biz. We've been using for quite some time. Have run over $100k in orders through it. Our favourite parts - ease of managing discounted product, ability to find scheduled orders and unfulfilled orders via pre-order app view, ability to adjust campaign mid flight and update customers easily if needed, great UX / UI on the product page, ability to add more products mid campaign without having to make new campaigns, ability to clone a campaign to save time, great help files if needed, ability to work around B2B sales and duplicate skus for pre-order so they don't show up in wholesale... Plus just general overall great service and great price. Congrats team and keep up the great work.

Store

Ergonx

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for writing such a thoughtful review and for being with us since the early days! And for always sharing constructive feedback that makes our app better too. 🙌

5 / 5 Share

Sept. 5, 2025

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

simple and user friendly!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Works perfectly. We were awaiting a shipment of products and the Early Bird app ensured we could effectively manage stock, customer expectations and orders seamlessly, saving us $1000s in potentially lost revenue. In addition, the customer service was absolutely fantastic, with the team being super responsive and able to help us immediately, even recoding our website slightly to enable certain tweaks we wanted to make. The ONLY downside is not a problem with the app but a problem with Shopify itself - a customer doesn't find out that they are placing a back order unless current stock is zero, so if there is 1 item left but the customer orders 2 or more, it goes through as a regular order without the back-order tag. Again, this is not a flaw of this app, all apps in this category will have this same limitation. Just including it here for transparency.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

Having a great experience with early bird. I had some confusion on a preorder campaign and Jay got it fixed right away!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

I'm new to Shopify and was looking for a simple, efficient way to manage backorders in my online store. Early Bird came highly recommended by a ton of people, so I got the app and started playing around. I wasn't sure I set up my pre-order campaigns and backorders correctly in my theme, so I reached out for help. I was surprised and delighted that one of the co-founders and developers of the app responded and was able to quickly correct the parts I messed up! Awesome app and wonderful customer service. Highly recommend!

Store

RLFHome

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! I'm glad we can help support your business. Jay

5 / 5 Share

July 28, 2025

I use the back in stock and preorder sections of this app every week, I recommend my customers to click "notify" on items that i've sold out of to indicate where i should spend my money ordering. Excellent value, very happy with the performance i'm experiencing.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review, you've made our day! I love that you're making order decisions based on actual data, not just gut feel. Other merchants reading this should take notes. - Josiah

5 / 5 Share

June 2, 2025

Quite easy to setup. Support was excellent thank you!

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2025

Works as it's supposed to and the customer support was great! I'm happy I found Earlybird for my Pre-order Campaign :)

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

Great app, and probably the best customer service from an app representative that we have ever had. Jay got everything we wanted up and running super quickly and was amazingly helpful.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2025

Fantastic app for back in stock notifications to customers, as well as managing pre-orders and back-orders! The customer service team is also incredibly helpful and knowledgable. Highly recommend!!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2025

Fairly easy to set up, worked as expected. Sounds trivial, but that's a huge deal in todays vast ecosystem of 'apps' and add-ons. The support has been spot on, attentive, and incredibly helpful. We've only been using the solution for a brief period of time, but anticipate making this an integral part of our future product launch strategies.

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

Early bird has worked great for our two online stores - as we both make to order, and hold stock, we needed a way to show the customer what was "made to order" and available for immediate shipping, which Early Bird does perfectly. Super grateful for the quick responses and problem solving from the team!!

Using app

2 months

Total reviews

1

Average rating

5.0