Early Bird: Preorder & Restock

Feb. 12, 2025

We needed an app that could help us handle partial payments for add-on products along with the main product. Since we weren’t familiar with how different apps worked, we reached out to several app support teams to understand whether their solutions could meet our needs. Early Bird: Preorder & Restock stood out the most. With other apps, we had to wait at least a day for a response, and even then, the replies were often vague and didn’t really address our questions. In contrast, Josiah, the co-founder of Early Bird, got back to us almost immediately. Not only was he quick to respond, but he also took the time to understand our business needs and offer a solution that made sense for us. When running a business, having responsive and helpful support makes a big difference, and Jo went the extra mile to ensure we fully understood how the app works and how it meets our business needs, especially in terms of customer experience. Functionality-wise, Early Bird is easy to use and integrates smoothly into our existing setup. The partial payment feature works as expected, making it a great option for handling preorders and add-ons. If you're looking for the best Preorder & Restock solution with reliable support, Early Bird is the way to go.

Feb. 12, 2025

Early Bird fitted the use case I had perfectly. It can handle out of stock requests but more importantly for us, it allowed me to target individual products and create campaigns to build pre sales. I had full control over how this worked and the customer support is second to none. We have been using Shopify and associated apps for 6 years now and Early Bird have been one of the best to date. Highly Recommend.

Feb. 9, 2025

The best and easiest to navigate for those looking for a pre-order system. I am a small fashion label based in Brisbane Australia, it was so exciting to see a fellow Brisbane business! So beyond grateful the the fantastic customer service that came alongside downloading Early Bird, they helped me integrate it into my store and answered any and all questions I had. They went above and beyond! Could not recommend a better download!!!

Feb. 7, 2025

Brilliant app, easy to use, and the customer service is above and beyond. The sales were instant from the first day we started our first campaign. Three campaigns in and the sales have been great We have had zero negative feedback from any of our customers, so they've also found it clear and simple to use. I'm very excited to see what we can achieve going forward with this app, in terms of back in stock notifications and preorders. Wish I'd found it sooner.

Feb. 5, 2025

Excellent - finally something that works with bundles!!! And the customer service is out of this world, so helpful and thorough.

Feb. 4, 2025

It will let the customer purchase into zero and negative amounts without indicating that any purchase of an item when the inventory goes from zero or below will be a backorder. Basically, if a product has an inventory of 1 it will allow the customer to purchase 4, in a single order, without indicating that 3 will be a backorder. The customer is left unaware that 3 items are not in stock, and we the merchants are stuck dealing with this. They require you to check "continue selling when out of stock" to enable the backorder function but did not take into account going zero or below in inventory on a single purchase. Not to mention Google lists your products in stock when inventory is zero or below because of the "continue selling when out of stock" requirement to use the backorder function.

Feb. 3, 2025

Sometimes you just have to pay for the good apps. This one is one of those in this vertical. The team is super responsive, great support and the app works as intended, the founders seem to be hands on. ...and it is "built for Shopify" #winning. Have been using and recommending to clients for our CRO agency.

Jan. 13, 2025

Very helpful and easy to use. Instructions for new users to set up are super clear and straight forward. Highly recommend!

Jan. 4, 2025

This app is almost perfect... was easy to install, has great functions for setting up pre-orders and back in stock notifications and the support team is super responsive. However, the only way for customers to place pre-orders is through our website - there is no straightforward way to take phone or in-person pre-orders and all pre-orders must be paid for using credit card (gift cards are blocked and debit cards are not a payment option through our website). The app does not work with the order creation tools in Shopify admin nor does it work with Shopify POS. As a result, we've had customers annoyed as they don't understand how we are not able to take their phone or in-person pre-orders. To be fair, the Early Bird developers say these are Shopify system limitations. So, Shopify, if you are listening: stores that have both online and in-store sales channels need to be able to serve their customers properly. Limiting apps like this is very frustrating, since it is clear that many Shopify customers use the POS app alongside the web tools.

Nov. 28, 2024

Jay and Josiah have been phenomenal to work with since we started using EarlyBird! From day one, their support has been next-level. Jay reached out personally to ensure I was set up for success, offering guidance that made onboarding effortless. He helped me with a whole bunch of unrelated tasks as well. Honestly A+++++ service. The app itself is intuitive and easy to navigate, but it’s the team’s thoughtfulness and attention to detail that truly stand out. They’ve been incredibly responsive to any questions I’ve had, making the whole experience smooth and stress-free. This is sooo valuable when you are establishing a business and PALMA are super grateful.

Nov. 25, 2024

Impressive in its simplicity and functionality. Wish it were more affordable. We're just starting out and the profit margins on our products would require us to sell 20-30 products before we break even. But if you have a store that's already selling well, this is a great product to go with.

Nov. 8, 2024

Early Bird is so wonderful and has been extremely supportive! They help us to solve the problems right away with speedy reply. Really appreciate their efforts!

Oct. 12, 2024

Josiah and his team have gone above & beyond since I downloaded the app for pre-orders for my new cap product! Josiah emailed me as soon as I got the app to ask if I needed any help getting started - he even set up my whole first pre-order for me and videoed it so that I could see exactly how it all worked! These guys are super helpful, thoughtful and the app is simple, easy to use and to understand! So grateful to have this app for my Shopify now and highly recommend! They are quick at responding for any technical support and made my first pre-order a breeze. Love that it also is free to a certain extent - especially when you're just a small business owner trying to make ends meet.

Oct. 2, 2024

Service was incredible and they helped me every step of the way above and beyond. The app works perfectly for what I needed.

Oct. 2, 2024

We've recently started using Early Bird for our store, and it’s already proving to be a game-changer! The support team has been incredibly responsive and helpful, and the results we've seen so far are more than paying for the app itself. Looking forward to sharing a more detailed review as we explore everything it offers. But even at this stage, it’s clear that Early Bird is quickly becoming an essential part of our workflow.

Sept. 27, 2024

We’ve found the Early Bird: Preorder & Restock app to be extremely helpful for our store. It’s easy to use and set up on individual items, and the customisation options allowed us to design it perfectly to match our site. The app functions seamlessly, and the support team is fantastic. Josiah, in particular, went above and beyond to assist us, offering quick responses and helping us find the best possible way to make the app work for our specific needs. Highly recommend!

Sept. 13, 2024

I’ve been using the Early Bird app, and it has been a game-changer for my business! Allowing customers to place orders by just paying a $19 deposit has significantly boosted my conversion rates. It’s a great way to reduce customer risk, making them feel more comfortable with their purchases, and in turn, has helped build trust in my brand. The seamless integration and functionality make it incredibly easy to manage pre-orders. Highly recommend this app to anyone looking to improve their sales strategy and customer experience! Plus the founders are the best! They personally make sure that the app works perfectly fine. Josiah was someone who you'll feel comfortable to discuss all the problems with your store and he makes sure all the problems get resolved. UI/UX: 10/10 Customer Support: 100/10 Usability 10/10

Sept. 5, 2024

The app provides all the features I expected, and Jay at support has been incredibly responsive and shows great professionalism.

Aug. 19, 2024

We've been using the Pre Order and Restock app on Shopify, and it has been an invaluable tool for our business! The app is incredibly handy, allowing us to manage pre-orders and restocks seamlessly. It has significantly improved our inventory management and customer satisfaction. Highly recommend this app to any Shopify store looking to streamline their operations and enhance the shopping experience for their customers!

Aug. 18, 2024

Love this App! The Early Bird team have made the onboarding super easy and have provided the best training for my team via loom to easily work through campaigns. Easy ROI with $6k in our first week campaign :) 10/10 for me!