Early Bird: Preorder & Restock

I'm new to Shopify and was looking for a simple, efficient way to manage backorders in my online store. Early Bird came highly recommended by a ton of people, so I got the app and started playing around. I wasn't sure I set up my pre-order campaigns and backorders correctly in my theme, so I reached out for help. I was surprised and delighted that one of the co-founders and developers of the app responded and was able to quickly correct the parts I messed up! Awesome app and wonderful customer service. Highly recommend!

I use the back in stock and preorder sections of this app every week, I recommend my customers to click "notify" on items that i've sold out of to indicate where i should spend my money ordering. Excellent value, very happy with the performance i'm experiencing.

Quite easy to setup. Support was excellent thank you!

Works as it's supposed to and the customer support was great! I'm happy I found Earlybird for my Pre-order Campaign :)

Great app, and probably the best customer service from an app representative that we have ever had. Jay got everything we wanted up and running super quickly and was amazingly helpful.

Fantastic app for back in stock notifications to customers, as well as managing pre-orders and back-orders! The customer service team is also incredibly helpful and knowledgable. Highly recommend!!

Excellent app with even better support!! Jay was awesome!!!

Fairly easy to set up, worked as expected. Sounds trivial, but that's a huge deal in todays vast ecosystem of 'apps' and add-ons. The support has been spot on, attentive, and incredibly helpful. We've only been using the solution for a brief period of time, but anticipate making this an integral part of our future product launch strategies.

Early bird has worked great for our two online stores - as we both make to order, and hold stock, we needed a way to show the customer what was "made to order" and available for immediate shipping, which Early Bird does perfectly. Super grateful for the quick responses and problem solving from the team!!

Early Bird fitted the use case I had perfectly. It can handle out of stock requests but more importantly for us, it allowed me to target individual products and create campaigns to build pre sales. I had full control over how this worked and the customer support is second to none. We have been using Shopify and associated apps for 6 years now and Early Bird have been one of the best to date. Highly Recommend.

Brilliant app, easy to use, and the customer service is above and beyond. The sales were instant from the first day we started our first campaign. Three campaigns in and the sales have been great We have had zero negative feedback from any of our customers, so they've also found it clear and simple to use. I'm very excited to see what we can achieve going forward with this app, in terms of back in stock notifications and preorders. Wish I'd found it sooner.

Excellent - finally something that works with bundles!!! And the customer service is out of this world, so helpful and thorough.

Very helpful and easy to use. Instructions for new users to set up are super clear and straight forward. Highly recommend!

This app is almost perfect... was easy to install, has great functions for setting up pre-orders and back in stock notifications and the support team is super responsive. However, the only way for customers to place pre-orders is through our website - there is no straightforward way to take phone or in-person pre-orders and all pre-orders must be paid for using credit card (gift cards are blocked and debit cards are not a payment option through our website). The app does not work with the order creation tools in Shopify admin nor does it work with Shopify POS. As a result, we've had customers annoyed as they don't understand how we are not able to take their phone or in-person pre-orders. To be fair, the Early Bird developers say these are Shopify system limitations. So, Shopify, if you are listening: stores that have both online and in-store sales channels need to be able to serve their customers properly. Limiting apps like this is very frustrating, since it is clear that many Shopify customers use the POS app alongside the web tools.

Jay and Josiah have been phenomenal to work with since we started using EarlyBird! From day one, their support has been next-level. Jay reached out personally to ensure I was set up for success, offering guidance that made onboarding effortless. He helped me with a whole bunch of unrelated tasks as well. Honestly A+++++ service. The app itself is intuitive and easy to navigate, but it’s the team’s thoughtfulness and attention to detail that truly stand out. They’ve been incredibly responsive to any questions I’ve had, making the whole experience smooth and stress-free. This is sooo valuable when you are establishing a business and PALMA are super grateful.

Early Bird is so wonderful and has been extremely supportive! They help us to solve the problems right away with speedy reply. Really appreciate their efforts!

Josiah and his team have gone above & beyond since I downloaded the app for pre-orders for my new cap product! Josiah emailed me as soon as I got the app to ask if I needed any help getting started - he even set up my whole first pre-order for me and videoed it so that I could see exactly how it all worked! These guys are super helpful, thoughtful and the app is simple, easy to use and to understand! So grateful to have this app for my Shopify now and highly recommend! They are quick at responding for any technical support and made my first pre-order a breeze. Love that it also is free to a certain extent - especially when you're just a small business owner trying to make ends meet.

Service was incredible and they helped me every step of the way above and beyond. The app works perfectly for what I needed.

We've recently started using Early Bird for our store, and it’s already proving to be a game-changer! The support team has been incredibly responsive and helpful, and the results we've seen so far are more than paying for the app itself. Looking forward to sharing a more detailed review as we explore everything it offers. But even at this stage, it’s clear that Early Bird is quickly becoming an essential part of our workflow.

We’ve found the Early Bird: Preorder & Restock app to be extremely helpful for our store. It’s easy to use and set up on individual items, and the customisation options allowed us to design it perfectly to match our site. The app functions seamlessly, and the support team is fantastic. Josiah, in particular, went above and beyond to assist us, offering quick responses and helping us find the best possible way to make the app work for our specific needs. Highly recommend!