Early Bird: Preorder & Restock
All reviews
The team have built one of the best pre-order apps in the biz. We've been using for quite some time. Have run over $100k in orders through it. Our favourite parts - ease of managing discounted product, ability to find scheduled orders and unfulfilled orders via pre-order app view, ability to adjust campaign mid flight and update customers easily if needed, great UX / UI on the product page, ability to add more products mid campaign without having to make new campaigns, ability to clone a campaign to save time, great help files if needed, ability to work around B2B sales and duplicate skus for pre-order so they don't show up in wholesale... Plus just general overall great service and great price. Congrats team and keep up the great work.
Thanks for writing such a thoughtful review and for being with us since the early days! And for always sharing constructive feedback that makes our app better too. 🙌
Works perfectly. We were awaiting a shipment of products and the Early Bird app ensured we could effectively manage stock, customer expectations and orders seamlessly, saving us $1000s in potentially lost revenue. In addition, the customer service was absolutely fantastic, with the team being super responsive and able to help us immediately, even recoding our website slightly to enable certain tweaks we wanted to make. The ONLY downside is not a problem with the app but a problem with Shopify itself - a customer doesn't find out that they are placing a back order unless current stock is zero, so if there is 1 item left but the customer orders 2 or more, it goes through as a regular order without the back-order tag. Again, this is not a flaw of this app, all apps in this category will have this same limitation. Just including it here for transparency.
Having a great experience with early bird. I had some confusion on a preorder campaign and Jay got it fixed right away!!
I'm new to Shopify and was looking for a simple, efficient way to manage backorders in my online store. Early Bird came highly recommended by a ton of people, so I got the app and started playing around. I wasn't sure I set up my pre-order campaigns and backorders correctly in my theme, so I reached out for help. I was surprised and delighted that one of the co-founders and developers of the app responded and was able to quickly correct the parts I messed up! Awesome app and wonderful customer service. Highly recommend!
Thanks so much for the kind words! I'm glad we can help support your business. Jay
I use the back in stock and preorder sections of this app every week, I recommend my customers to click "notify" on items that i've sold out of to indicate where i should spend my money ordering. Excellent value, very happy with the performance i'm experiencing.
Thanks so much for your review, you've made our day! I love that you're making order decisions based on actual data, not just gut feel. Other merchants reading this should take notes. - Josiah
Quite easy to setup. Support was excellent thank you!
Works as it's supposed to and the customer support was great! I'm happy I found Earlybird for my Pre-order Campaign :)
Great app, and probably the best customer service from an app representative that we have ever had. Jay got everything we wanted up and running super quickly and was amazingly helpful.
Fantastic app for back in stock notifications to customers, as well as managing pre-orders and back-orders! The customer service team is also incredibly helpful and knowledgable. Highly recommend!!
Excellent app with even better support!! Jay was awesome!!!
Fairly easy to set up, worked as expected. Sounds trivial, but that's a huge deal in todays vast ecosystem of 'apps' and add-ons. The support has been spot on, attentive, and incredibly helpful. We've only been using the solution for a brief period of time, but anticipate making this an integral part of our future product launch strategies.
Early bird has worked great for our two online stores - as we both make to order, and hold stock, we needed a way to show the customer what was "made to order" and available for immediate shipping, which Early Bird does perfectly. Super grateful for the quick responses and problem solving from the team!!
Early Bird fitted the use case I had perfectly. It can handle out of stock requests but more importantly for us, it allowed me to target individual products and create campaigns to build pre sales. I had full control over how this worked and the customer support is second to none. We have been using Shopify and associated apps for 6 years now and Early Bird have been one of the best to date. Highly Recommend.
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