EAS EU & UK Compliance
Automate your EU & UK Compliance (IOSS, GPSR, OSS and...
Rating
4.9
feedback
73
chart
#1,043
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
8%
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Less than a month
49%
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Less than a year
34%
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More than a year
8%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the seamless setup process, excellent customer service, and the simplification of complex tax issues related to EU and UK compliance. Users appreciate the efficiency of the app in handling VAT and IOSS registration, as well as the quick response times from the support team. However, there are a few negative aspects mentioned, such as high service fees for delayed payments, additional charges for certain payment methods, and occasional delays in responding to customer inquiries.
Highlights
Review RSS Feed
All reviews
March 1, 2026
I'm paying too much money all the time... They're not providing service... We've been emailing for 15 days... I barely got them to lower the package... They charged me half the service fee... They charged me a high service fee of 199 euros... It's a total rip-off.
Thank you for your review, and I’m genuinely sorry to hear you feel this way. To clarify, the €199 charge was for Express Onboarding, which was selected during signup together with your other services. We delivered the Express Onboarding as ordered, and your onboarding was completed accordingly. That said, we understand this may have been selected by mistake. Even though the service had already been provided, we still refunded the Express Onboarding fee as a goodwill gesture. We also downgraded your subscription plan as requested, credited the difference, and removed the late payment fee from the invoice that had become overdue. If anything still appears unclear or incorrect on your account, we’d be happy to review it again with you directly.
Feb. 4, 2026
Excellent experience. Setup was seamless and done for me within 24 hours. Highly recommended.
Nov. 21, 2025
Seamless integration, setup and great customer service. Simplifies something that can often be complex in cost-effective, efficient way. Highly recommended.
Nov. 11, 2025
I have registered and have been waiting a few weeks to get a response from your team. If there is a problem can you please let me know. Your silence has a direct impact on the development and full launch of my business. Thank you...... EAS have been in touch and I am delighted with their handling of my concern. Special thanks to Emma.
Nov. 3, 2025
Really simple to setup and use. Definitely recommend.
Store
Almond Oak
Using app
About 1 month
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