EAS EU & UK Compliance
Automate your EU & UK Compliance (IOSS, GPSR, OSS and...
Rating
4.8
feedback
74
chart
#981
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
8%
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Less than a month
49%
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Less than a year
34%
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More than a year
8%
Reviews Summary
The reviews for the Shopify App are mostly positive, with users praising the seamless setup process, excellent customer service, and efficient handling of EU and UK taxes. Users appreciate the simplification of complex processes and the quick responses from the team. However, there are a few negative reviews mentioning high service fees, delayed responses to emails, and difficulties with payments. Overall, the app seems to be highly recommended for its effectiveness in managing EU and UK compliance for Shopify stores, with a focus on ease of use and responsive customer support.
Highlights
Review RSS Feed
All reviews
March 17, 2026
It's worked very well for a long time, but since late February 2026 it's been impossible to get hold of anyone to answer my questions or make changes. I'm still getting invoiced though. This is very worrying after Eurora, another Estonia-based IOSS service just like EAS, went bankrupt and I lost quite a lot of money!
March 1, 2026
I'm paying too much money all the time... They're not providing service... We've been emailing for 15 days... I barely got them to lower the package... They charged me half the service fee... They charged me a high service fee of 199 euros... It's a total rip-off.
Thank you for your review, and I’m genuinely sorry to hear you feel this way. To clarify, the €199 charge was for Express Onboarding, which was selected during signup together with your other services. We delivered the Express Onboarding as ordered, and your onboarding was completed accordingly. That said, we understand this may have been selected by mistake. Even though the service had already been provided, we still refunded the Express Onboarding fee as a goodwill gesture. We also downgraded your subscription plan as requested, credited the difference, and removed the late payment fee from the invoice that had become overdue. If anything still appears unclear or incorrect on your account, we’d be happy to review it again with you directly.
Feb. 4, 2026
Excellent experience. Setup was seamless and done for me within 24 hours. Highly recommended.
Nov. 21, 2025
Seamless integration, setup and great customer service. Simplifies something that can often be complex in cost-effective, efficient way. Highly recommended.
Nov. 11, 2025
I have registered and have been waiting a few weeks to get a response from your team. If there is a problem can you please let me know. Your silence has a direct impact on the development and full launch of my business. Thank you...... EAS have been in touch and I am delighted with their handling of my concern. Special thanks to Emma.
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