9 for 9 review for EAS EU & UK Compliance
Aug. 5, 2025
Positives: System works well and integrates nicely with Shopify. Customer support is good. Negatives: Be aware that EAS charge hefty fees for delayed payment (11% interest + late payment fee). You get 10 days to pay after receiving the monthly invoice. I have had some issues with bank transfers arriving late (e.g., security holds pending documentation) and if this happens it can cost you a lot. You can pay using a payment link but EAS charge an additional 3% if you use that. Also bear in mind if you do happen to have very low sales in any month, the cost of the service per order will be high (e.g., 79 euro monthly fee with 10 EU sales = 7.90 euro per order).
Thank you for your feedback, and for being our customer! Just a quick note that you can change your EAS plan every month. You are not locked in. If you have lower monthly sales, the Starter plan at €19.90/month includes 15 transactions and may be a better fit. Changes made before the 25th apply to the next month. We are very ambitious about our service, and your feedback helps us improve. I would also like to explain why we handle certain matters the way we do. You have been with us for a while, and we value that relationship. Based on that trust, we have often paid your EU taxes on time even before receiving your payment to protect you from potentially severe penalties across multiple member states. For context, Finland alone charges €45 per late payment. Our late interest rate (11% p.a.) and flat late fee reflect the real risk and workload we assume on your behalf. Bank transfers in the SEPA area are generally fast. However, if you experience bank-related delays (e.g., security checks or documentation holds), please let us know, we are happy to waive any late fees caused by such issues, as long as we are informed. We recommend using SEPA transfers where possible, as they are typically free or very low-cost. Credit card payments via Revolut incur a 3% fee, which we unfortunately cannot absorb, as tax authorities do not allow those charges to be deducted from the taxes collected. Thank you again for your feedback – and for helping us improve our service. Warm regards, The EAS Team
