PICKI NIKI review for EAS EU & UK Compliance

We informed EAS in writing in January that we had switched to a UK fulfilment centre and asked what needed to be changed. The only answer was "let's have a call". In February EAS themselves confirmed our store setup needed to be reset - it never happened. Instead, the app kept auto-charging per-order import fees for months, in June even including our own free-of-charge replacement orders. On top, we are in an HMRC verification of a VAT return EAS filed, and our request for the filing working papers has received nothing but auto-replies for a week. Support responsiveness and billing accuracy are not what you need from a tax compliance provider. I will update this review if EAS resolves the billing and provides the documents.