Simplement Vrai review for Easify Custom Product Options
March 8, 2025
not so good. i always have bug with my theme and easify. 1 year later I have try to re-install it because the live preview seems what I need, but the bug are consistent. They wont refund me. and they said the bug have been corrected but on my side is not. each day I have to explain the bug again and again and again. Finally I have asked for a refund, before my first 30 days...7 days later... no answer on that refund. I have uninstalled this app and will never ever again be downloading this app.
Dear Simplement Vrai Store Owner, We sincerely apologize for the challenges you encountered while utilizing our app. Upon thorough investigation, our team identified custom coding within your theme that inadvertently caused certain options to be hidden in your website. It was our oversight to miss one of your emails, resulting in a delay in providing you with timely support and addressing the underlying issues. We have reached out to you via email to provide a detailed explanation of what occurred. We sincerely hope you will give us another opportunity to rectify the situation. We are committed to doing everything we can to enhance your experience with our app and regain your trust. Your satisfaction is of utmost importance to us. Please consider giving us another chance to serve you, and if you have any further suggestions on how we can improve, we are all ears. Your feedback is invaluable to us, and we are dedicated to incorporating any necessary changes to better meet your needs. Thank you for your understanding, and we eagerly await your response. Best regards, Easify Team.
Easify Custom Product Options, Variants with Personalizer