Rating

4.9

feedback

1,013

Reviews

chart

#179

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    17%
  • Less than a month
    39%
  • Less than a year
    38%
  • More than a year
    1%

Reviews Summary

The reviews for the Easify Custom Product Options app are overwhelmingly positive, highlighting the exceptional customer support provided by team members like Clove, Daisy, Anne, Liv, and Violette. Users appreciate the app's powerful customization features, ease of use, and immediate impact on sales. The support team is praised for being fast, responsive, and going above and beyond to help resolve technical issues and assist with setup. Some users mentioned that the app can be a bit challenging to navigate initially but found the support team's guidance invaluable in understanding and utilizing all the options available.

Highlights

Exceptional customer support
Powerful customization features
Ease of use
Immediate impact on sales
Challenging navigation initially

Rating Breakdown

  • 5
    97% (984 ratings)
  • 4
    1% (11 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 15, 2025

Easy to use and does the job really well! Support Anne is really helpful, response is always prompt.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2025

Thanks Clove to help me out from setup. Patients and brief solve the issue. Thank you so much.

Using app

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Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind and thoughtful review! We’re so glad to hear that Easify Product Options is working well for you and that Clove was able to support you during the setup process. Getting everything up and running smoothly is such an important first step, and it means a lot to know that her patience and clear guidance helped make that experience easier for you. Clove is a valued member of our team, and she always goes above and beyond to make sure our users feel supported and confident using the app. We’ll be sure to pass along your appreciation to her, it will truly make her day! If you ever have more questions, want to try out new features, or need any additional assistance, just let us know. We're always here and happy to help you get the most out of Easify Product Options. Best regards, Easify Team.

5 / 5 Share

June 14, 2025

The support is Awesome,many thanks Clove for your great kindness and pro action for the respond of all my questions!!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind and thoughtful review! We're thrilled to hear that you've had such a positive experience with Easify Product Options, and that Clove was able to support you with kindness and quick, proactive responses. She truly cares about helping our users, and your appreciation will mean a lot to her. It’s always our goal to make things easier and more efficient for merchants like you, and we’re so glad the app has been meeting your needs. If you ever have more questions or need further support, we’re always here and happy to help. Best regards, Easify Team.

5 / 5 Share

June 14, 2025

Fantastic support and very fast, Anne did a fantastic job, and has made my website product page look fantastic, I tried another app asked the same question and they were unable to do what Anne has done for me

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We’re so happy to hear that you had a fantastic experience with our support team, and especially with Anne. She’s incredibly dedicated to helping our users get the most out of Easify Product Options, and we’re thrilled to know she was able to bring your product page vision to life. It means a lot to us that you gave another app a try but found what you needed with Easify. Creating flexible, sales-driven product pages is exactly what we aim to help merchants do, and we’re glad Anne could deliver where others couldn’t. If you ever need anything else or want help exploring more advanced features, just let us know, we’re always here for you. Best regards, Easify Team.

5 / 5 Share

June 14, 2025

Simple to use and great fast customer support (even at midnight!). Would definitely recommend. Tracy was super helpful

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We're thrilled to hear that you've found Easify Product Options simple to use and that our support team, especially Tracy, was able to assist you quickly, even at midnight! We know how important it is to get help right when you need it, no matter the time, so it really means a lot to hear that Tracy made a positive impact. We’ll be sure to pass along your kind words to her! Thanks again for the recommendation. If you ever need anything else, we’re always here and happy to help. Best regards, Easify Team.

All reviews

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