Rating

4.9

feedback

447

Reviews

chart

#286

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    16%
  • Less than a month
    45%
  • Less than a year
    34%
  • More than a year
    0%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the team. Users appreciate the quick response times, proactive assistance, and dedication shown by the support team members such as Anne, Violette, Charles, and Lich. The app itself is praised for being user-friendly, easy to navigate, and offering a wide range of customization options for products. Customers also mention that the app integrates seamlessly with Shopify and has helped them enhance their online store's functionality and design. However, there is one negative review mentioning issues with distorted option names in the cart, leading to a loss for the customer.

Highlights

Exceptional Customer Service
User-Friendly Interface
Wide Range of Customization Options
Seamless Integration with Shopify
Negative Review: Distorted Option Names in Cart

Rating Breakdown

  • 5
    96% (430 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 10, 2024

This is my first time setting up a website. I had no idea what I was doing. I make a lot of custom products, and the Easify App was recommended to me. It's been amazing! I was able to figure out most, but for the things I was unsure of, I contacted support, and was greeted with kind, helpful people. Throughout this process, I've had help from Lich, Violette, Charles, Hannie and Karina. The customer service has been A++. Highly recommend Easify to anyone looking to add customization to their website.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Excellent app, the interface is easy & the pricing is great for a small business. Their customer support is the best. Any issue or question I have, they’ve solved, and done it quickly. Great app & service.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re really glad to hear that you find our Easify Product Options app easy to use and that the pricing works well for your business. It’s also great to know that our customer support team has been able to assist you quickly with any issues or questions you’ve had. We appreciate you taking the time to share your experience, and your support means a lot to us. If you ever need anything or have suggestions for us, feel free to reach out. We're here to help! Best regards, Easify Team.

5 / 5 Share

Oct. 8, 2024

Using app

43 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating for Easify Product Options! We’re thrilled to know that you’re enjoying the app. If there’s ever anything more we can do for you, or if you have any questions, don’t hesitate to reach out. We’re always here to help! Your feedback is invaluable to us, so please feel free to share any thoughts or suggestions you have on how we can continue to improve. We truly appreciate you taking the time to leave a review! Best regards, Easify Team.

5 / 5 Share

Oct. 8, 2024

I’m really impressed with Easify and its powerful features for managing custom product options. The app is easy to use, and it’s exactly what I needed for my Shopify store. I only encountered one major issue while setting it up, which could have seriously impacted my store’s functionality. Thankfully, Violette from the support team stepped in and saved the day! Violette was incredibly helpful, quickly identifying the problem until everything was fixed. She not only solved the issue but also made sure I understood how to avoid similar problems in the future. I couldn’t have asked for better support! Highly recommend Easify for anyone looking to offer custom products—and if you ever need help, you can count on Violette!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with Easify! We’re delighted to hear that Easify Product Options app has been a great fit for your Shopify store. It’s always our goal to make managing custom product options as easy and efficient as possible, so it’s wonderful to know that you found it user-friendly. Our team is dedicated to providing helpful and reliable support, and it’s great to know that Violette not only fixed the issue but also ensured you felt confident moving forward. Thank you again for your recommendation, it means a lot to us! We’re here to help anytime you need it and look forward to supporting your continued success. Best regards, Easify Team.

5 / 5 Share

Oct. 8, 2024

I cannot adequately express how simply awesome this app is. Violette and the team have been super helpful all the way through, and I've ended up with exactly what I wanted to achieve. This app has been a game changer for my business and have enhanced my designer mugs perfectly. Thanks so much team! :)

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful feedback! We’re really happy to hear that our Easify Product Options app has made a positive impact on your business and worked so well with your designer mugs. It’s great to know that Violette and the team were able to help you along the way and that you ended up with exactly what you wanted. If you ever need any further assistance, we’re always here to help. Thanks again for your kind words and support – it really means a lot to us! Best regards, Easify Team.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more