Easify Custom Product Options
All reviews
I find the app helpful with my print business in gathering customer files. There was an issue with the app loading on collection pages instead of products only, but Lucy and the team were super helpful in fixing the issues so that the pages can load correctly and quickly. Very grateful for their help.
I got the chance to try out the Easify app with its trial period. Even though I have decided to not use it going forward, as it didn't quite meet my very specific demands, I found it to be a very robust and flexible app with lots of features. I also commend the excellent customer support that I was able to communicate with in a very timely and helpful manner. They were supportive of my requests and responded quickly and precisely.
I appreciate the customer service and their willingness to help especially Hannie. I am still working on getting familiar with the app, I don't think it's as user friendly as I thought, but it is not as complicated as other apps.
Some features not so easy to set up yourself (if you're a beginner like me), but the customer support chat is always available, they respond quickly and I've always received very kind and good service, especially from Hannie.
So far so good! Great options and fairly easy to use once you understand it. Online assistance has been wonderful. Today, Kat was quick to respond and help me with my issue.
Great, customizable settings, but can't adjust variant inventory.
Too complicated app, too mutch options but without the one I really need: a disocunt with the upsell. Alice support was great. Thank you
Does everything I needed it to. My only comment is that I can't have two separate option selections on a single subscription product. Not a major, and the live chat help was indeed, helpful.
L’appli fonctionne bien et s’il y a un soucis une team est là pour vous aider h24
Excellent support, but primarily in English The Easify support team was very helpful and responsive! They quickly understood my question about the live preview feature and provided clear instructions on how to set it up. Pros: Fast response time Competent and friendly support Clear step-by-step guidance Premium features work as promised Note for German-speaking users: Support is primarily in English, so basic English skills are helpful. However, the team is very patient and explains everything clearly, so communication works well even if English isn't your first language. Overall, I'm very satisfied with Easify Premium and the support so far. Highly recommended for personalized products! Alexander from Precision Cut Studio
I had Anne help answer all my questions with custom stuff and how customers would order, plus she was on hand to help throughout my setup. So far so good!
Had an issue due to another app but they responded right away and the support team got me right really quick. Thanks Clove <3
I am new to this app but I had an issue with it and Hannie right away helped me solve my issue. Thank you!
Great support team!
Thank you so much for sharing your kind words about Easify Product Options! We’re really happy to hear that our support team made a positive impression. Our whole team works hard to ensure every merchant feels cared for, understood, and fully supported every step of the way. We’re always looking for ways to make Easify Product Options even better — faster, more intuitive, and more powerful for your store. If there’s anything that could have made your experience just a bit smoother, we’d truly love to know. Every piece of feedback helps us improve and bring more value to you and other Shopify merchants. Please know that we’re always here for you through our 24/7 in-app live chat. Whether you need help, have suggestions, or just want to share an idea, we’re always listening and ready to make things better. Best regards, Easify Team.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.