Easify Custom Product Options
Add variant option w/ product personalizer, file upload, addon
Rating
4.9
feedback
2,665
chart
#239
All reviews
Review RSS Feed
May 21, 2026
I got the chance to try out the Easify app with its trial period. Even though I have decided to not use it going forward, as it didn't quite meet my very specific demands, I found it to be a very robust and flexible app with lots of features. I also commend the excellent customer support that I was able to communicate with in a very timely and helpful manner. They were supportive of my requests and responded quickly and precisely.
April 29, 2026
I appreciate the customer service and their willingness to help especially Hannie. I am still working on getting familiar with the app, I don't think it's as user friendly as I thought, but it is not as complicated as other apps.
April 28, 2026
April 12, 2026
Some features not so easy to set up yourself (if you're a beginner like me), but the customer support chat is always available, they respond quickly and I've always received very kind and good service, especially from Hannie.
April 10, 2026
So far so good! Great options and fairly easy to use once you understand it. Online assistance has been wonderful. Today, Kat was quick to respond and help me with my issue.
March 4, 2026
Too complicated app, too mutch options but without the one I really need: a disocunt with the upsell. Alice support was great. Thank you
March 3, 2026
Does everything I needed it to. My only comment is that I can't have two separate option selections on a single subscription product. Not a major, and the live chat help was indeed, helpful.
Feb. 15, 2026
L’appli fonctionne bien et s’il y a un soucis une team est là pour vous aider h24
Feb. 2, 2026
Jan. 31, 2026
Excellent support, but primarily in English The Easify support team was very helpful and responsive! They quickly understood my question about the live preview feature and provided clear instructions on how to set it up. Pros: Fast response time Competent and friendly support Clear step-by-step guidance Premium features work as promised Note for German-speaking users: Support is primarily in English, so basic English skills are helpful. However, the team is very patient and explains everything clearly, so communication works well even if English isn't your first language. Overall, I'm very satisfied with Easify Premium and the support so far. Highly recommended for personalized products! Alexander from Precision Cut Studio
Jan. 21, 2026
I had Anne help answer all my questions with custom stuff and how customers would order, plus she was on hand to help throughout my setup. So far so good!
Jan. 15, 2026
Had an issue due to another app but they responded right away and the support team got me right really quick. Thanks Clove <3
Dec. 18, 2025
I am new to this app but I had an issue with it and Hannie right away helped me solve my issue. Thank you!
Oct. 16, 2025
Great support team!
Thank you so much for sharing your kind words about Easify Product Options! We’re really happy to hear that our support team made a positive impression. Our whole team works hard to ensure every merchant feels cared for, understood, and fully supported every step of the way. We’re always looking for ways to make Easify Product Options even better — faster, more intuitive, and more powerful for your store. If there’s anything that could have made your experience just a bit smoother, we’d truly love to know. Every piece of feedback helps us improve and bring more value to you and other Shopify merchants. Please know that we’re always here for you through our 24/7 in-app live chat. Whether you need help, have suggestions, or just want to share an idea, we’re always listening and ready to make things better. Best regards, Easify Team.
Sept. 15, 2025
They are the best. Im using easify from a very long time and their Support service is so Amazing. Thanks to Liv , Lich & Anne for always helping me out
Store
My Store
Using app
3 months
Thank you so much for the thoughtful 4-star review and for trusting Easify Product Options over a long time. We’re especially grateful you mentioned Liv, Lich, and Anne — our team will be thrilled to hear your kind words. We’d love to turn this great experience into a perfect one. If there’s anything missing or anything we can improve to earn that last star, please tell us what would make Easify Product Options “excellent” in your eyes. Whether it’s a feature you’ve been wishing for, a workflow we can streamline, or an issue we can polish, we’re ready to act on it. Our support is available via 24/7 live chat and email, and we’ll prioritize your feedback right away. Thanks again for sticking with us and giving us the chance to keep making things better for you. Best regards, Easify Team.
Sept. 8, 2025
The app does exactly what I need it to do but the feature I need to really make it work for me is only part of the Pro version and at this point, I don't have enough web traffic to justify it. I'll watch what the POS activity is for this product and will consider the upgrade later. Anne was very kind and patient in helping me figure out what I was doing wrong and the settings I needed to change to make it work.