Easify Custom Product Options
Easify Custom Product Options, Variants with Personalizer
Rating
4.9
feedback
1,908
chart
#142
All reviews
Review RSS Feed
Nov. 17, 2025
Great back end and functionality but app does not support displaying two different option sets for the same product at the same time. IE creating one customized unique product, and then creating another unique customised product as a separate instance. Mine is a little more of a specialty requirement. Devs: If the ability of adding customized products as unique products in the cart becomes available, please contact me.
Oct. 31, 2025
I have been charged after successfully unsubscribing snd uninstalling. I reached out to their "customer service " submitted everything they requested and they literally never responded back. Just left the chat not saying another word. How is this acceptable. I will be contacting Shopify about this experience. Unacceptable!!! And disappointing!!! Update: Easify customer service reached out to me personally to rectify the issue and provided me with an apology and a refund.
April 27, 2025
Doesn't work with shop channel hence 3 stars. I make custom wood flowers and customers NEED to be able to select the colors they want for their arrangements. So this is a big kink in my business and I am now forced to look for an alternative for that. Otherwise it's great app and has worked for my site otherwise. Also the support for the app is really excellent. Tracy was great to work with and explained the lack of shop channel support to me.
Jan. 31, 2025
Unfortunately, I had to change my review as the plugin is not performing as expected. These guys have amazing support and are quick to answer, but unfortunately, after 5 days of constant back and forth, they were not able to get the plugin to work, so we had to move to another plugin. If Shopify offered a ticketing system, the whole process would probably be more effective. Every single time I raise the issue again with the developer, I have to explain it from the very start and upload videos, screenshots, etc, instead of just pulling up our chat history...
Dear Pro Safety Signs Store Owner, We're truly sorry to hear about your frustrating experience with the Easify Product Options app. We sincerely appreciate your patience and the time you took to work with our support team. We recognize that our usual level of support fell short in your case, and that’s on us. Unfortunately, your request came during our Lunar New Year Holiday, a time when our response times were slower than usual, leading to delays in resolving your issue. That is not the level of service we aim to provide, and we deeply regret any inconvenience this caused you. Regarding the need to repeatedly explain your issue to different support agents, we completely understand how frustrating that must have been. That was our mistake. We take full responsibility and will retrain the support agent involved while also improving our internal system to ensure a smoother experience in the future. Your feedback highlights a real issue, and we are committed to fixing it. We truly hope you’ll give us another chance to earn back your trust. If there’s anything we can do to make things right or if you have any additional suggestions, please let us know. Thank you for your patience and understanding, and we wish you all the best with your store. Best regards, Easify Team.