Jane Win Jewelry review for Easify Custom Product Options
Aug. 27, 2025
Very helpful and responsive support team. Worked with Liv who helped get through some challenges starting up with the app
Thank you for your incredibly kind words about Easify Product Options, and for recognizing Liv and our support team. We’re so glad we could help you through those initial challenges and be there when you needed us. Reading your 4-star review, we're both grateful and motivated. Grateful for your recognition, but truly motivated by the opportunity to deliver an experience that feels like a full 5 stars to you. That missing star is our top priority. You've already seen we're responsive when you run into challenges. Now, we're asking for the chance to be proactive. Please, would you give us 5 minutes of your time to tell us what held you back from a perfect score? We are ready to do whatever it takes. Whether it's a tricky setting, a feature that needs tweaking, or something you expected that wasn't there—we want to solve it for you personally and use your feedback to improve for everyone. We believe Easify can be the perfect solution for your store, and we're not satisfied until you feel that way too. Can you help us complete the picture? Since you can't reply directly here, please email me directly at [email protected] (I'm Zoe, the Product Manager), or reach out to our 24/7 support team directly from your admin panel. We are personally committed to resolving this for you. Thank you for giving us a chance to improve. Best regards, Zoe Product Manager - Easify Team
Easify Custom Product Options, Variants with Personalizer