My Store review for Easify Product Options Variant

Hi, We're truly sorry for the trouble you experienced with our Easify Product Options app. Our Product Owner and Support Lead have reached out to you multiple times, but we didn’t receive a response. The issue you encountered can be easily resolved by removing the quotation marks ("") in the Option names, which is a common limitation across similar apps. However, it's our responsibility for not making this clearer in advance. To prevent this in the future, we’ve already implemented a validation feature that alerts users when special characters are used in Option names. We hope you can see our efforts to improve the experience for all customers. We’d also love the chance to help you directly next time. If you reach out to our support team, most issues can be resolved quickly without impacting your experience. Please consider reconnecting with us, and we’d be grateful for the opportunity to serve you better. If you’re willing to update your review, we’d really appreciate it. Best regards, Easify Team.