Nikki's Attic review for Easify Custom Product Options

5 / 5

Sept. 22, 2024

I don't normally write reviews but today I was put in touch with Lin & They were super patient & kind and talked me through step by step what i had to do. I had a traumatic brain injury and now I struggle to hold conversations. Tech people often get impatient with the time it takes me to type & struggle when I get confused and find things hard to understand. I did have my husband helping but I was touched by her dedication to getting the job done and going above and beyond... It wasn't out of sympathy either because I didn't mention my problems. Now I can continue to add products that people will be able to personalise with ease! Thank you Lin! Thank you Easify for Shopify...Great product Fantastic customer service!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with us! We’re incredibly touched by your kind words and are so glad to hear that Lin was able to provide the support you needed. It’s wonderful to know that her patience and dedication made a difference, and we’re happy that you now feel confident moving forward with your store. It’s important to us that every customer feels comfortable and supported. Your feedback means a lot to us and will definitely be shared with Lin and the rest of the team. Thank you again for choosing Easify Product Options! We’re here to assist you whenever you need us. Best regards, Easify Team.

Easify Custom Product Options for Shopify
Easify Custom Product Options
4.9 star
2,254 reviews

Add variant option w/ product personalizer, file upload, addon

Developer
Shopify App Store