ColorHub review for Easify Custom Product Options

Feb. 2, 2025

While Easify’s customer support is exceptional, unfortunately, that doesn't make up for the fact that the application itself is highly unstable, filled with critical bugs, and simply not reliable for a professional e-commerce store. For over two months, I have been in a constant back-and-forth with their team, reporting issues that they would fix, only for even more serious bugs to appear. I genuinely felt like I was acting as a tester for their app, rather than using a fully developed and stable product. At one point, I was even willing to remove my purchased and installed Shopify theme, believing that the excessive bugs were due to a compatibility issue with Easify. However, after switching to another app, all issues were resolved, proving that the root problem was indeed Easify’s unstable core functionality. Major Bugs Encountered (Critical for User Trust & Store Credibility) Severe pricing and cart issues that make the store look like a scam * The price displayed on the product page does not match the price in the cart. * The cart shows a total of zero, even when products are added. * The "Add to Cart" button gets stuck on a loading loop, preventing purchases. * The cart total sometimes remains even when all products are removed. * The cart counter in the header does not match the actual cart quantity. Checkout & Ordering Issues * Custom options do not appear in the cart for products with a minimum order quantity. * The Edit button for cart items does not appear, even though it's enabled. Unwanted & Broken Display Elements * The wholesale pricing table appears on pages where it shouldn’t. * Discount text appears in the cart for products that don’t have discounts. * Custom options appear as standalone products in “You may also like” and “Recently viewed” sections. Inconsistent UX After Clicking "Add to Cart" * On some pages, a pop-up modal appears instead of a redirect to the cart. * On others, the button remains stuck on loading and never adds the product. Dynamic Pricing & Custom Options Failing * Product prices do not update dynamically when Easify add-ons are selected. * Wholesale pricing table disappears on some product pages. I tried everything to make this work. I invested time, patience, and effort, thinking the bugs would eventually be resolved, but every fix led to more issues. In the end, I had to switch to another app and redo my entire setup because Easify simply wasn’t stable enough. If you need a reliable, bug-free solution for product customization, I strongly do not recommend this app. It’s a nightmare to maintain, and the risks of it breaking your store are simply not worth it.