SANFINO review for Easify Custom Product Options

1 / 5

Oct. 8, 2025

Poor app, the service takes a very long time to respond.

Store

SANFINO

Using app

About 21 hours

Total reviews

3

Average rating

3.0

Developer Reply

Dear SANFINO Store Owner, Thank you for your honest feedback. We're genuinely sorry our recent response time didn't meet your expectations, especially during this critical BFCM preparation period. We understand how important timely support is right now, and we apologize for letting you down. The high traffic we're experiencing from merchants preparing for BFCM has impacted our response speed, but we want to assure you that we're actively scaling our support team to address this. We'd truly appreciate the opportunity to provide you with the prompt, effective support you deserve. If you're willing to give us another chance, please start a new chat in the app - we'll prioritize your request and ensure you receive the quick assistance you need. We hope to have the opportunity to properly support your BFCM success. Best regards, Easify Team.

Easify Custom Product Options for Shopify
Easify Custom Product Options
4.9 star
1,908 reviews

Easify Custom Product Options, Variants with Personalizer

Developer
Shopify App Store