LESSI design review for Easify Custom Product Options
We had a rather specific mobile issue with our personalized products: everything worked perfectly on desktop, but the Add to Cart button stopped responding properly on mobile whenever Easify text options were involved. I contacted the support team and honestly couldn’t have asked for a better experience. Hannie was incredibly sweet, patient and helpful, forwarded everything to the developers, and the issue was fixed unbelievably fast. We tested it afterwards on several different phones, everything is working perfectly again. What I especially appreciated was how friendly and personal the whole conversation felt. I never had the feeling of receiving generic support replies. They really cared about finding the problem and getting our shop running properly again. The app itself is already extremely useful for all our personalized products, but support like this makes it even better. A huge thank you to Hannie, Thomas and the dev team. You absolutely made my day! 100% recommended.
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