Zeus Fitness BC review for Easify Custom Product Options

1 / 5
Sept. 1, 2026

If you have a simple store with a few products, perhaps this app works. But if you manage dozens of products with complex options and depend on accurate pricing, be extremely careful. We experienced constant issues combining Shopify's native options with Easify. Pricing would not display correctly, repeated patches were required, and after support began making changes, we started finding incorrect pricing and problems across other products. We have spent days troubleshooting and repairing issues and have finally given up. Something we wish we had understood beforehand: once you commit to Easify, getting out is not as simple as uninstalling the app. We are now manually rebuilding dozens of options back into Shopify. Most concerning, shortly after granting Easify's support team access to our store, an entire product page disappeared along with images from our library. We continue to discover additional missing images. We cannot confirm what caused this, but the timing is concerning enough that we have opened an investigation with Shopify to determine what happened. One final piece of advice: don't just focus on all the positive reviews. Read the negative reviews first. Look at the problems other merchants have experienced and then decide whether you are still comfortable trusting the app with your store. We wish we had paid considerably more attention to those reviews before committing. After 5 years of building our Shopify store, this has been one of the most frustrating app experiences we have had. We did request a refund for our purchase since we started to encountered major issues. We keep track of time spend correcting software issues and the hours spend on our overhead account attributed to Easify issues was at $1,473.00CAD as of today. Unfortunately, we cannot recommend Easify. If you operate a complex store, proceed with extreme caution.

Store Using app Reviews Rating
Zeus Fitness BC 8 months 1 1.0

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