EQshoponline review for AI ‑ Easy Ads for Facebook Ads
July 28, 2023
Zero support over weekends which count towards the 7 day trial, so.the days are wasted and they are key social media advertising days. When I un-installed to start again on Monday I got an immediate email offering me an Extra 7 days free (I.e 14 days in total) so I did reinstall over the weekend. On Monday however when they were back on duty they backtracked on the extra 7 days and told me to uninstall and reinstall but I have a campaign running after much trial and error so that is not an option. Shocking service. I will let my campaign run, then uninstall and find an alternative. I don't do business with dishonest companies who don't keep to their word. It got worse. My generated by them got rejected by Meta for circumventing. I do not recommend them at all. After their response below I rechecked their email. It definitely said an ADDITIONAL 7 days over and above. If I could review any worse I would. Instead of just apologising they continue to try defend themselves and pass the blame to me. It is a useless app. Don't waste your time
Hi EQshoponline, Thank you for trying Easy Ads for Facebook Ads, we're sorry you didn't like it. Kindly note that the email you received is for restarting your 7-day free trial, not extending it. Kindly refer back to your inbox and re-read the email. Uninstalling and installing the app is a requirement for applying free trial days, as it cannot be done (technically) while the app is still installed. Of course, when you uninstall our app, the campaign will be automatically deleted and you'll need to re-create it. This is a standard procedure that happens when anyone uninstalls our app. Regarding your ads being rejected for circumventing, please note that the very definition of circumventing that you'll find on Meta is directly related to how your website is set up. It can also be a mistake, which you could report to Meta and request a manual review of your ads. Kindest Regards, Maria
