AI ‑ Easy Ads for Facebook Ads
The reviews for the Easy Ads Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team, particularly by Ouissal. Customers appreciate the quick responses, professional guidance, and patience exhibited by the support team. The app is praised for its ease of use, simplicity in setting up ads, and effectiveness in generating sales. Users mention that the support team goes above and beyond to ensure that customers understand the app and are successful in their advertising campaigns. However, there are a few negative reviews mentioning issues with the app not performing as expected or difficulties in canceling the service.
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Easy setup , launch didn't take long, customer support was excellent
Quick and helpful support! I had a billing issue with an unused subscription charge, and the team (Ouissal & Millenni) responded fast, clearly explained the situation, and resolved my refund request without any hassle. The app itself also works well for managing Facebook ad campaigns. Really appreciate the prompt and friendly communication throughout.
Hi zouqly, Thank you so much for your wonderful 5-star review! We’re truly happy to hear that you had a positive experience with our support team and that we were able to assist you with your billing concern and refund request smoothly. Your kind words about our fast, clear, and friendly support mean a lot to us. We’re also glad to hear that you’re enjoying Easy Ads for managing your Facebook ad campaigns! If you ever have any questions or need assistance, we’re always here to help. 😊 Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
This app is wonderful and i would love working with them. the support system of this app is really incredible as they solve the queries very fast. thank you team easy ads.
Hi mydailycrate, Thank you so much for your wonderful 5-star review! We’re truly happy to hear that you’re enjoying Easy Ads and that our support team has been able to assist you quickly and effectively. Your kind words mean a lot to our entire team. We’re grateful to have you with us and look forward to supporting you along the way! 😊 Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
Amazing customer service and great communication. The agents were prompt in addressing and resolving the issue on the ads. Keep up the good work.
Hi Herbalex, Thank you for your feedback. We’d appreciate the opportunity to better understand your concerns. After reviewing your account, we noticed that the app was installed for only a few days and was not actively used, so we’re unsure what issue you experienced. Please reply to our support team with more details about your concerns. We’d be happy to investigate further and work with you toward a resolution. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
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