AI ‑ Easy Ads for Facebook Ads
The Easy Ads Shopify App has received a mix of positive and negative reviews from users. Positive aspects highlighted include the ease of setup, excellent customer service, budget-friendly pricing, and helpful support team. Users appreciated the app's ability to simplify the process of running ads, target the right audience, and improve sales results. The support team, especially Ouissal, was praised for being professional, patient, and dedicated to resolving issues effectively. However, some users experienced issues with the app not delivering as promised, poor performance, billing problems, and lackluster AI functionality. Overall, the app seems to have potential for growth and success, especially for users who value user-friendly interfaces and responsive support teams.
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very helpful and guide properly with out any time waste. great communication and problem solving person
Its not working as one order cost me around 70 dirham like seriously whats going onn?
Hi Ultimate Offers, Thank you for sharing your feedback, and we’re sorry to hear about your experience. We want to clarify that your campaign has only been running for around 24 hours, which means it is still in the learning phase. During this initial period, Meta is still collecting data to understand your audience, and it is normal for the cost per purchase to fluctuate or appear higher at first. With more data over the next few days, performance typically stabilizes, and costs often decrease significantly. Our certified media buying team has already reviewed your campaign and confirmed that everything is set up correctly on our side. Additionally, we reached out to you via email and Instagram to explain everything in detail and guide you through the next steps, but we haven’t received a response yet. We’re looking forward to your reply so we can assist you further. Best regards, Ouissal Oulad Lghrab Customer Success Specialist Easy Ads Team
Exceptional Support & Fast Resolution! I recently had an issue regarding an unexpected charge under a free trial label and reached out to the Easy Ads support team. I am incredibly impressed with how quickly and professionally they handled my situation. From the very first message, the support agent, Ouissal, was attentive, polite, and eager to assist. They didn't just hide behind automated emails; instead, they immediately offered a quick call and a Google Meet link to investigate the issue in real time. Because of their proactive communication, we resolved the issue in under a few hours. Ouissal successfully processed a $39.95 credit back to my account well before my next billing cycle. It is rare to find an app support team that cares this deeply about its users and acts with such urgency. Highly recommend Easy Ads for both their great product and stellar customer service!
Hi The Mustard Seed - Faith & Co, Thank you so much for your amazing 5-star review and for taking the time to share your experience with Easy Ads. We’re truly glad to hear that your issue was resolved quickly and that you found our support team responsive, attentive, and proactive throughout the process. Providing fast, clear, and human support is something we take great pride in, so your kind words about your experience with Ouissal truly mean a lot to us. We’re also happy we could resolve the charge issue efficiently and ensure everything was handled before your next billing cycle. Your feedback motivates us to continue delivering the best possible support experience for all our users. Thank you again for your trust and recommendation; we’re grateful to have you with us and wish you continued success with your business. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
I like Easyads, it's very simple to use and the technical team is very responsive.
Hi Éclairage Déco, Thank you so much for your amazing 5-star review and for taking the time to share your experience with Easy Ads. We’re truly happy to hear that you find EasyAds simple to use and that our technical team has been very responsive and helpful throughout your experience. Providing clear, fast, and reliable support is something we take great pride in, so your feedback truly means a lot to us. We also really appreciate your kind words about the overall experience with the app. Our goal is always to make things as smooth and effective as possible so merchants can focus on growing their business with confidence. Thank you again for your trust and recommendation. We’re grateful to have you with us and wish you continued success with your business. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
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