AI ‑ Easy Ads for Facebook Ads
Easy Ads for Facebook Ads
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4.4
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Nov. 19, 2024
The following is my opinion and my opinion only. It is not meant to defame the company but to provide an account of my experience. If anyone wants to contact me to verify that this is an accurate review, you can do so by writing: [email protected] Like many of you, I found the advertisement for EasyAdsApp through social media. Having sold quite a few paintings and art prints via FB and locally, this looked like a godsend to help me expand my presence. It certainly looked simple enough: Download the app, connect it to my Shopify Store, fill out a small amount of data concerning products and the customers we wanted to connect with, and click Launch and it would do the rest - all for $29.95. If, after 10 days, I didn't have any sales then I could just cancel it. OVERVIEW Here's what I wasn't told (and what you probably weren't either): Semi-Hidden Cost 1. The $29.95 doesn't include the 10% upcharge of any money you spend on the ads. In other words, if you spend $100 in ads, an additional $10 is added to your bill. If you decided to cancel your order, you'll get the $29.95 back but not the additional 10% - and, of course, not the amount of money you chose to spend on ads. I don't think that's exactly fair but, at least it's sort of there in the print. You'll (possibly) Need Additional Optimization - You Aren't Told That Upfront 2. I was told by one of the two CS reps I've been able to chat with that EasyAdsApp will only perform well IF you're Shopify store is optimized for speed. Of course, as a new Shopify store owner and a new client of EasyAdsApp I not only didn't have any idea about this BUT I also spent nearly my entire 10 day trial under the assumption that the money I was spending on ads actually had a possibility of generating sales. To be fair, there was the possibility but that possibility was about as good as me playing a one-on-one game of basketball with Michael Jordan in his prime and winning - slim... v e r y slim. NOT For Products Over $100 3. EasyAdsApp (the standard plan - $29.95) is NOT designed for products that cost over $100. In fact, spending an additional $87 in ads which, in seven days, resulted in 15,933 impressions, 154 clicks but ZERO ($0.00) revenue. When I asked about this, I was told: "We recommend promoting only the products that are below 100 USD as Meta ads are usually more effective for promoting low to mid-ticket items that require less deliberation." O.M.G.!! Had I known that upfront I wouldn't have ever tried EasyAdsApp - which would have saved me over $100 in ad spends, more $$$ to optimize my Shopify site and a huge amount of stress and consternation in trying to understand why I wasn't getting any sales. Confusing Examples: BTW, on the landing page of EasyAdsApp.com two examples of companies that utilized their app are found. The first company is Portland Leather and, according to simple math, each of their sales would have been $188. Here's the math: Simply divide their Generate Revenue ($43491.57) by the amount of orders (231) you get $188 per sale. FAR above the 'less than $100' suggestion. Just below it is an ad from Ostry which shows two pair of glasses at $132.00 per pair. Again, higher than what is suggested. Other reviews show Generated Income in the respective countries currency - I had to convert every number to USD - not impressed. Is this 'bait and switch' - you tell me? ALL the HIDDEN Plans and Prices: Anyway, I considered that it was possible I'd just missed an Upgrade or Upsell in the 'fine print' - somewhere I might be able to find that told me which plan I needed to choose if I wanted to sell products about mid-range price. So, I went back and read through EVERY page of information and guess what? NO mention of this specific issue anywhere! I did find one instance that mentions "The Solution: Tailored Digital Campaigns with Our Pro Plan" but I didn't find an apparent link to the Pro Plan or any info concerning it. I FINALLY found info on the Pro Plan. It was at the BOTTOM of the landing page an available only by clicking on a link that has nothing to do with pricing or plans and THEN clicking on ANOTHER link that had just as much in common with pricing or plans as the first link. In other words, I had to 'hunt' for additional info. The Pro Plan is $99 a month. Again, I would have had ZERO problems paying that BUT, as a potential client, I shouldn't: 1) have to SEARCH for the price 2) have the differences Hidden from me until I tried a 'plan' that was destined to fail. By the way, IF you happen to be able to find the link I just mentioned, for $49 ($20 more than the 'sale' price of EasyAdsApp) you'll have 2 weeks to try it out instead of 10 days ("14-day money-back guarantee. Try it out for 2 weeks to make sure it's right for you!") The Pro Plan is $99 (one-time) and the Agency Plan is $399 (one-time). AND - all these plans are for LIFETIME (NOT every month). Talk about hiding the BETTER deal! Oh! I was going back to make sure I was making correct statements and I found ANOTHER site for the company that offers the Pro Plan for $79 every month! CUSTOMER SERVICE: The two ladies I've talked to the most have been Ouissal and Milenni - I suppose that there are others but those are the only two I've even chatted with. They are wonderful ladies. I NEVER get upset at the Customer Service reps because it isn't their fault that something has gone wrong with the product they're trying their best to get right. These people are seriously nice. No sarcasm here at all. They really do try... unfortunately they are hamstrung by the policies of the company itself. Closed Saturday & Sunday If you have an issue with your ads on Saturday and Sunday... feel free to take those days and rest and recuperate. Customer Service will get back to you Immediately on Monday (well... "immediately" is my code word for - as soon as they get any other issues corrected from other customers and get to your name - so maybe I should say 'they'll get back to you at some point on Monday). BLOG: You might find ALL the articles (6 in total - two that deal with Meta's Pixel) to be instructive. I didn't. But you might. REVIEWS: I was only able to find 2 out of around 10 randomly searched for stores on Shopify. Both of them had VERY low-cost products. CONCLUSION: I'm reporting EasyAdsApp's parent company (Scalify Solutions, LTD) to the UK (https://www.gov.uk/complain-company). I don't know if it'll help but I'm following through with the complaint - just like I spent time looking into the above portions of the business site. I can't stand it when a company promises something, doesn't deliver and then makes excuses. If you want to report them too here's the information on the Parent company: SCALIFY SOLUTIONS LTD 7 CORONATION ROAD LAUNCHESE NW10 7PQ LONDON UNITED KINGDOM I'll update this Review if I'm contacted by the company and the issues above are worked through. Otherwise, I think the adage of Buyer Beware is good advice. Lon
Hi TheOnceDeadArtist, We appreciate your detailed review and understand your frustration. Our app is specifically designed for low to mid-ticket consumer products, which is particularly important when dealing with AI-generated art in an already saturated market. As marketing professionals with over 20 years of experience, we aim to provide honest, strategic guidance. The challenges of selling AI-generated art at $169 per piece make it crucial to have a highly targeted and optimized approach, which our standard plan is not designed to address. We conduct thorough pre-ad audits to help merchants save time and money by identifying potential marketing challenges before running campaigns. While our current plan may not be the ideal solution for your specific product, we're always willing to discuss alternative strategies. Our goal is to provide transparent, actionable advice that helps merchants make informed decisions about their advertising efforts. Sincerely, The EasyAdsApp Team
Oct. 19, 2024
Useless App, uninstalled it on the 9th day as there was no shred of improvement on any aspect, views / clicks were very modest compared to my own created ads, also the ads running by the app were constantly ranked as below average in quality by Meta.
Sept. 26, 2024
don't download this app. you can do it in facebook. you can't cancel it. i try email but still can't cancel. no cancel in the app.
Hi Easy To Reviews, Just to clarify, all Shopify apps, including ours, are canceled by simply uninstalling the app from your Shopify store—this is handled directly inside Shopify. There's no separate cancellation process required within the app. We’ve responded to your emails, but it seems you may have missed our replies. Please check your inbox or spam folder, and feel free to reach out again if you need further assistance. Thank you, Easy Ads Team
Sept. 17, 2024
Very bad experience with Easy ads, it is just a wastage of time and money. I recommend to not use it for your business.
Hi Serene Selections, We’re sorry to hear that you had a negative experience with Easy Ads. We take all feedback seriously, but your review doesn’t specify the issues you encountered. We’d love to understand more so we can help resolve any problems and improve our service. Please feel free to reach out to our support team, and we’ll do our best to assist you. Thank you, The Easy Ads Team
Sept. 2, 2024
I was very disappointed with this app - I installed it 3 days ago and started the trial. The ads are simple funnels that I could have installed myself and is not worth the exorbitant price charged. It wasted 3 days of ad spend that I could have used on my own creatives that perform much better even on day 1. The CTR and other metrics were lower than I expected as well. Do not use this app, rather setup the ads yourself, you will save your business costs and it really does not take long to setup Meta ads - there are many tutorials on YouTube (recent ones) to assist you. I have seen a lot of people complain here that even though they have uninstalled the app, they still get charged the subscription. I will be blocking my bank account to ensure that the charge does not go through since I have uninstalled this app long before the trial period ends on 8 September.
Hi The Bracelet Boutique, Thank you for your feedback. We'd like to address your concerns: 1. Ad Performance: Meta ads typically need 7 days to optimize for meaningful results, especially for Advantage+ ads (the type of ads the app runs). We recommend allowing this time for proper evaluation. 2. Features & Pricing: Our app offers optimization algorithms and time-saving features beyond basic setups. We're sorry these didn't meet your specific needs. 3. Subscription: As a Shopify app, all billing is through Shopify. You won't be charged for uninstalled apps before the trial ends. If you experience any billing issues, please contact our support team. We're always willing to investigate and refund erroneous charges. If you have further questions, please reach out to our support team. We're here to help and appreciate the opportunity to improve. Thank you for trying our app. Maria Chanaoui Easy Ads for Facebook Ads
Aug. 22, 2024
This app wasted our ad budget, applied series of frivoulous charges on our facebook account and led facebook to suspend the account due to the series of small payments applied - over 15 payments in a few hours. Sent several messaged to the app developers and they aren't even responding. USELESS WASTE of Scarce resources!!!
Hi Luxesthetic Stores, We’d like to clarify that Meta (Facebook) handles all payments for ads directly through the payment method associated with your ad account. Our app doesn’t have any access to your account to apply charges or control how payments are processed. As Meta Certified Ad Technology Partner, we adhere to strict guidelines and work to ensure our tools help optimize your ad performance. If you experienced any issues, we’re here to help, and we’ve responded to all messages we received. Please reach out directly if you need further assistance. Thank you, Easy Ads Team
Aug. 5, 2024
This apps is not good please don't use this they deduct 29 $ even i delete before trail end. so i don't recommend
Hi D PROMO, Thanks for reviewing the Easy Ads for Facebook Ads. Kindly note that for all of your Shopify apps, billing is 100% handled by Shopify; we don't have access to your billing information or the ability to charge you. If you have a charge all you have to do is reach out to us or to Shopify and we we'll gladly refund it. Kindly reach out to our support via [email protected] to request a refund. Best, Maria Chanaoui Marketing & Communication Manager Easy Ads for Facebook Ads
July 25, 2024
unnecessarily payment add to our account without using this app
Hi FITBOL, Thanks for reviewing the Easy Ads for Facebook Ads. Kindly note that for all of your Shopify apps, billing is 100% handled by Shopify; we don't have access to your billing information or the ability to charge you. If you have a charge all you have to do is reach out to us or to Shopify and we we'll gladly refund it. Since you left your review, our team did refund you instantly as the charge was indeed a mistake. Kindly review your Shopify bills to review the refunded amount. Best, Maria Chanaoui Marketing & Communication Manager Easy Ads for Facebook Ads
July 19, 2024
Terrible customer service. The app is not working and they do not want to fix it. Also, they do not want to refund the full amount for the lifetime subscription.
Hi Wood To You, We're sorry to hear you're unsatisfied with your experience. It's always our goal to provide excellent customer service and a reliable product to all our users. Our support team has been in contact with you and has worked diligently to address your concerns. Regarding the app functionality, we're actively investigating and resolving any reported issues. If you're still experiencing problems, please reach out to our support team with specific details so we can assist you further. As for the refund request, our 90-day money-back guarantee policy is clearly stated in our terms of service. Since your purchase was made over a year ago, it falls outside this timeframe. We believe this policy is fair and consistent with industry standards for lifetime deals. We appreciate your feedback and will use it to improve our service. If you need additional assistance, please don't hesitate to contact our support team directly via [email protected]. Kindest Regards, The Easy Ads Support Team
July 15, 2024
facebook blocked my account because of this app
Hi Flux, Thank you for taking the time to review Easy Ads. Kindly note that Easy Ads is a Badged Meta Ad Technology Partner, meaning; we use the same API as the Ads Manager. It is technically impossible for your account to get blocked using our app, or any app that is a Meta partner. Moreover, ad account get disabled because they violate Meta's policies, or because they're recently created and haven't been identity confirmed yet. We recommend reaching out to us for more details on how to recover your account and the next steps to take. Looking forward to hearing from you. Best, Maria Chanaoui Communication Manager @ Easy Ads
July 12, 2024
Hi Sophisticated Sparkle, Thank you for taking the time to review Easy Ads. Can you please share with us a little bit about your experience? We were unable to reach out to you via email. Looking forward to hearing from you. Best, Maria Chanaoui Communication Manager @ Easy Ads
July 3, 2024
Je tiens à exprimer ma profonde déception concernant l'application Easy Ads sur Shopify. À mon avis, c'est une arnaque complète. Les avis positifs que vous pouvez lire semblent complètement faux et trompeurs. Le support client est particulièrement incompétent. Au lieu de fournir une assistance utile et adaptée, ils m'ont simplement conseillé de cibler le marché anglophone avec mes publicités, alors que mon site est exclusivement francophone. Cela montre une incompréhension totale de leur part des besoins spécifiques de leurs utilisateurs. En termes de résultats, l'expérience a été désastreuse. J'ai dépensé 350 euros pour des campagnes publicitaires via cette application et n'ai généré que 4 commandes. Le retour sur investissement est inexistant et cette dépense n'a fait que creuser un trou dans mon budget marketing. En résumé, je déconseille vivement l'utilisation de Easy Ads sur Shopify. L'application ne tient pas ses promesses et le support client est loin d'être à la hauteur. Économisez votre temps et votre argent, et cherchez des alternatives plus fiables pour vos campagnes publicitaires en ligne.
Bonjour Custonimo , Nous vous remercions sincèrement pour votre retour détaillé concernant votre expérience avec Easy Ads. Nous prenons très au sérieux vos commentaires et nous regrettons profondément que notre service n'ait pas répondu à vos attentes. Concernant le support client, nous reconnaissons que la recommandation qui vous a été faite était inadaptée à votre situation. Nous allons immédiatement revoir nos procédures pour nous assurer que nos équipes prennent en compte les spécificités linguistiques et géographiques de chaque client. Nous comprenons votre frustration face aux résultats obtenus. Les performances des campagnes publicitaires peuvent varier considérablement en fonction de nombreux facteurs. Nous aimerions examiner en détail votre cas pour comprendre ce qui n'a pas fonctionné et voir comment nous pourrions améliorer l'efficacité de vos futures campagnes. Quant à l'authenticité des avis, il est important de noter que Shopify vérifie rigoureusement tous les avis avant leur publication sur l'App Store. Shopify s'assure que chaque avis provient d'un utilisateur réel de l'application. Si vous avez des doutes ou des questions concernant ce processus de vérification, nous vous encourageons à contacter directement Shopify pour obtenir plus d'informations. Nous souhaiterions avoir l'opportunité de rectifier cette situation et de regagner votre confiance. Pourriez-vous nous contacter directement à [email protected] afin que nous puissions discuter plus en détail de votre expérience et explorer des solutions potentielles ? Encore une fois, nous vous présentons nos sincères excuses pour cette expérience décevante et nous espérons pouvoir travailler avec vous pour résoudre ces problèmes. Cordialement, L'équipe Easy Ads
June 28, 2024
Desinstalei o software antes de encerrar o periodo de teste e mesmo assim fui cobrado.
June 22, 2024
fee is too high
Hi Taxco, Thanks for reviewing the Easy Ads app. Can you please share with us which fee you found high exactly? Looking forward to hearing from you. Best, The Easy Ads Team
June 18, 2024
This App deserve 0 stars , scammers , no real customer support. BE AWERE, they will offer you free trial and to unsubscribe by uninstalling up , but they will keep charging you even if you don't use up and it was undistilled before trial ends. They wont answer on your emails , support is never available. STAY AWAY from this app Even during trial app brought 3 clicks , shameful. Shopify should be more aware ...
Hi Pack a Dub, Thanks for reviewing the Easy Ads app. We're sorry for the experience you had with the app. We believe there's a miscommunication: - Easy Ads is a Badged Meta Ad Technology Partner. - Our customer support is available 6/7. You personally spoke with 3 different support agents on 7 instances. You did not reply to their messages. - Your campaign did not even pass the learning phase before you canceled. Kindly refer to the email address associated with your Shopify account, as when you sign up for a Shopify app, the app developer gets to contact you on that email address only. Best, The Easy Ads Team
June 18, 2024
I don't think this app will add any value for you. By the time you realize it, you will have already spent a lot of money over 1-2 months. They just set up regular ad campaigns and retargeting, but it's a lie that it targets the right person at the right time. My manual campaigns had better CPA and ROAS than the ones created by this app. You guys should give us more option to use more types creatives and should be given us data on a daily basis too.
June 7, 2024
I just installed but didn't use it and they billed me for it what an ass
Hi Skylark store, Thank you for reviewing the Easy Ads app. Please note that for ALL Shopify apps, you are charged by Shopify, not the app developer. We have no access to your billing information whatsoever or the ability to charge you. If you get charged by mistake for any Shopify app, all you have to do is to either contact the app developer or Shopify to get refund. We look forward to hearing your reply to our last email. Best, Maria Chanaoui Communication Manager
June 7, 2024
The app didn't work at all. Would not sync products and had 18 error messages which I was told to wait 24hrs for them to clear as this was common issue. The errors didn't clear after 72hrs so I promptly deleted the app. I was offered a further 10 days free trial which I refused BUT THEY STILL CHARGED ME! even after I deleted the app well in advance of the free trial ending. I expect a full refund please.. I'll wait, and update this review if they charge me yet again.
Hi Blazed Wear, Thank you for reviewing the Easy Ads app. We apologize for the inconvenience the sync bug has caused you. Since reported, it has been fixed. Regarding the payment issue, please note that for ALL Shopify apps, you are charged by Shopify, not the app developer. We have no access to your billing information whatsoever or the ability to charge you. If you get charged by mistake for any Shopify app, all you have to do is to either contact the app developer or Shopify to get refund. We look forward to hearing your reply to our last email. Best, Maria Chanaoui Communication Manager
June 4, 2024
it says it's running and it has been giving the same numbers for 5 days, no sales or even visits came through it so clearly it's not working, support is useless they are always offline. just don't use it guys, they are just marketing for their website but for me it was a waste of time.
Hi Zen Air AU, Thanks for taking the time to review the Easy Ads app. Kindly note that we have contacted you on day 2 with a screenshot of your campaign active and running. 2 days later, you uninstalled the app, which removed our access to your account and the ability to investigate what happened. Please note that advertising campaigns, don't yield instant results, patience and communication is required in order to make your campaign a success. We'd love to assist you in making the best of the Easy Ads app. Please refer to our last email sent you with more details on this. Looking forward to hearing back from you. Best, The Easy Ads Customer Success Team