Windlust review for AI ‑ Easy Ads for Facebook Ads
Jan. 2, 2025
I installed the app, the support is so slow that even after 24 hours there was an error where I was not able to publish my campaign but I got no help or replies from them. now I am getting charged even when I didn't use the app as it didn't work. awaiting my refund. I request the developer to please improve service and refund any amount of clients such as us.
Hi Windlust, Thank you for your feedback. We understand your frustration and apologize for the setbacks you experienced with your campaign. While we did our best to assist you, we’re sorry we couldn’t resolve the issue to your satisfaction. We’ve already processed your subscription refund, as customer satisfaction is our priority. We’ll take your feedback into account to improve our support and ensure a smoother experience for all users. If you decide to give the app another try in the future, we’d be happy to help you get set up. Best regards, The Easy Ads Team