AI ‑ Easy Ads for Facebook Ads
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very helpful and guide properly with out any time waste. great communication and problem solving person
Its not working as one order cost me around 70 dirham like seriously whats going onn?
Hi Ultimate Offers, Thank you for sharing your feedback, and we’re sorry to hear about your experience. We want to clarify that your campaign has only been running for around 24 hours, which means it is still in the learning phase. During this initial period, Meta is still collecting data to understand your audience, and it is normal for the cost per purchase to fluctuate or appear higher at first. With more data over the next few days, performance typically stabilizes, and costs often decrease significantly. Our certified media buying team has already reviewed your campaign and confirmed that everything is set up correctly on our side. Additionally, we reached out to you via email and Instagram to explain everything in detail and guide you through the next steps, but we haven’t received a response yet. We’re looking forward to your reply so we can assist you further. Best regards, Ouissal Oulad Lghrab Customer Success Specialist Easy Ads Team
Exceptional Support & Fast Resolution! I recently had an issue regarding an unexpected charge under a free trial label and reached out to the Easy Ads support team. I am incredibly impressed with how quickly and professionally they handled my situation. From the very first message, the support agent, Ouissal, was attentive, polite, and eager to assist. They didn't just hide behind automated emails; instead, they immediately offered a quick call and a Google Meet link to investigate the issue in real time. Because of their proactive communication, we resolved the issue in under a few hours. Ouissal successfully processed a $39.95 credit back to my account well before my next billing cycle. It is rare to find an app support team that cares this deeply about its users and acts with such urgency. Highly recommend Easy Ads for both their great product and stellar customer service!
Hi The Mustard Seed - Faith & Co, Thank you so much for your amazing 5-star review and for taking the time to share your experience with Easy Ads. We’re truly glad to hear that your issue was resolved quickly and that you found our support team responsive, attentive, and proactive throughout the process. Providing fast, clear, and human support is something we take great pride in, so your kind words about your experience with Ouissal truly mean a lot to us. We’re also happy we could resolve the charge issue efficiently and ensure everything was handled before your next billing cycle. Your feedback motivates us to continue delivering the best possible support experience for all our users. Thank you again for your trust and recommendation; we’re grateful to have you with us and wish you continued success with your business. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
I like Easyads, it's very simple to use and the technical team is very responsive.
Hi Éclairage Déco, Thank you so much for your amazing 5-star review and for taking the time to share your experience with Easy Ads. We’re truly happy to hear that you find EasyAds simple to use and that our technical team has been very responsive and helpful throughout your experience. Providing clear, fast, and reliable support is something we take great pride in, so your feedback truly means a lot to us. We also really appreciate your kind words about the overall experience with the app. Our goal is always to make things as smooth and effective as possible so merchants can focus on growing their business with confidence. Thank you again for your trust and recommendation. We’re grateful to have you with us and wish you continued success with your business. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
Excellent customer support! The Easy Ads team was very responsive, professional, and helpful throughout my refund request. They kept me updated at every step and made sure my issue was resolved properly. Special thanks to the support team for their patience, clear communication, and dedication to helping merchants. Highly recommended!
Hi NeelKaj, Thank you so much for your amazing 5-star review and for taking the time to share your experience with Easy Ads. We’re truly happy to hear that our support team was able to assist you effectively throughout your refund request. Providing responsive, professional, and transparent support at every step is very important to us, so your feedback means a lot. We also really appreciate your kind words about our communication and dedication. Helping merchants feel supported and confident is exactly what we aim for. Thank you again for your trust and recommendation. We’re grateful to have you with us and wish you continued success with your business. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
j'aime cette aplication il nous faciliter de vente nos service
my experience was very bad but the easyaid support team helped me a lot' especially ouissal she is very proffesional i'm very glad and thankfull to her
Thanks for the great support. The app is easy to use and very helpful for creating Facebook and Instagram ads quickly. Good experience overall!
Hi Poke-Geek, Thank you so much for your wonderful 5-star review and for sharing your experience with Easy Ads. We're delighted to hear that you find the app easy to use and helpful for creating Facebook and Instagram ads quickly. Our goal is to make advertising as simple and effective as possible, so it's great to know that the app is helping you achieve that. We also truly appreciate your kind words about our support team. Providing a smooth experience and responsive assistance to our users is always a top priority for us. Thank you again for your trust and support. We're grateful to have you as part of the Easy Ads community and wish you continued success with your advertising campaigns. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
Easy Ads has been a great addition to my Shopify store. The app is easy to set up and use, even without much advertising experience. It helps simplify the process of creating and managing ads, which saves a lot of time. I’ve also had a positive experience with the support team—they’ve been responsive, helpful, and professional whenever I’ve needed assistance. Overall, it’s a useful app for Shopify merchants looking for a simple way to run and manage their advertising campaigns.
Hi diamond online store, Thank you so much for your fantastic 5-star review and for taking the time to share your experience with Easy Ads. We're delighted to hear that the app has been a valuable addition to your Shopify store and that you found the setup process simple and user-friendly, even without extensive advertising experience. We're also grateful for your kind words about our support team. Providing responsive, professional, and helpful assistance is something we take great pride in, and your feedback means a lot to us. Thank you again for your trust and support. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
I am starting this app with a 4-star rating because the setup process was incredibly easy and the customer service has been excellent. I recently switched from a much more expensive alternative that cost nearly four times as much and was packed with unnecessary bells and whistles. As a startup, I was spending way too much money, so I decided to scale back to the basics and find a comparable, budget-friendly solution. This application fits that need perfectly. It offers plenty of room for a business to grow, allowing you to add specific funnels as you scale—and even if there is an additional cost for those funnels, it is well worth it. The only reason I am not giving it 5 stars yet is simply because it is too early in the game to judge performance. I need to see how effectively this AI program actually delivers traffic and pushes my advertisements. Once I start seeing heavy promotion translating into solid sales, I will gladly update my review to 5 stars. For anyone just starting out, I highly recommend utilizing this program and building from there.
App working or not it's second think. But a person who connect with me as customer executive a name of that person is ( Ouissal. ) who very kind nature, and must help Full to me. The excet scenario is i give them a 1 star and write bad reviews related to bill but after 1 day they properly Focus on my account and they revert the charges what they didct. So thanks a lot teem and I very thankful to Ouissal.. Love you a lot buddy.. This review is for customer executive not for app..
Hi Thebellaboutiques.com, Thank you so much for your amazing review and kind words. We truly appreciate you taking the time to update your experience with us. We’re very happy to hear that our team was able to properly review your account, resolve the billing issue, and provide the support you needed. Your feedback means a lot to us, and it’s especially wonderful to know that you had a positive experience with our customer support. We always strive to assist our users with care, transparency, and dedication. Thank you once again for your trust, patience, and support. We’re grateful to have you as part of the Easy Ads community, and we wish you continued success with your campaigns. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
Previously, we were able to consistently generate orders, but suddenly one day all the ads were taken down. Relisting them didn't work, and after that, the performance became very poor.
I had several problems with the Easy Ads app at the beginning — the ads were not working properly and I experienced a lot of bugs. I contacted support and I was really impressed by the help I received, especially from Ouissal. She was extremely professional, patient, and always available to help. She even scheduled a Google Meet call with me to make sure everything was fixed correctly and that I understood every step. What I appreciated the most is that she kept following up with me afterward to be sure everything was still working perfectly and that I had no more issues. Nowadays it’s rare to find this level of customer support and care. Thank you so much, Ouissal, for your effort and amazing service. Really appreciated!
I had an amazing experience using the Easy Ads app. It truly helped me grow my business and improve my sales results. The platform made it much easier to run effective ads, target the right audience, and scale campaigns successfully. I started seeing better engagement and stronger sales performance after using their services. What impressed me the most was how simple and user-friendly everything is, even for someone who is not an expert in advertising. The support team is also excellent — very responsive, professional, and always ready to help whenever needed. Thanks to Easy Ads, I was able to improve my overall business performance and reach more customers efficiently. I highly recommend this app to anyone looking to grow their business, increase sales, and run high-performing ads with great support behind them.
Hi Z H Zara's, Thank you so much for your amazing review and kind words. We’re truly happy to hear that Easy Ads has helped you grow your business, improve your sales performance, and reach the right audience more effectively. It’s especially great to know that you found the platform simple and user-friendly, and that our support team was able to assist you throughout your journey. Your feedback means a lot to us, and we’re grateful for your trust and recommendation. Wishing you continued success and even greater results with your campaigns. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
It took some time to initially setup and get it all to work correctly but the support seemed to always be available to assist and find resolutions to issues. Now we've had it running for perhaps around 9 months or more and are seeing excellent ROAS and still playing with some changes regularly, helped by the support team offering advise and information about some unknown, to me, Do's and Don't on Meta.
Hi Brute Status, Thank you so much for your wonderful review. We’re really pleased to hear that Easy Ads has been delivering strong ROAS for your store and that our support team has been helpful throughout your journey. We truly appreciate your trust and feedback. Wishing you continued success and growth. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
The AI in this Ap is garbage. You choose a collection for it to promote and promotes different pics and items than in the description. I even had clients ask about items and description mis match. When you ask the AI questions or clarification it shuts down.
Hi Extreme Strike Mafia Lures, Thank you for sharing your feedback, and we’re sorry for the frustration this caused. We want to let you know that we have already escalated this case to our development team, and they have reviewed your account to ensure everything is working correctly. If you decide to give Easy Ads another try, you’re very welcome to reach out to us first. Our ad experts can personally review your ad settings with you before you start running campaigns to make sure everything is properly set up for strong performance and high ROAS. We’re here to support you anytime and help you get the best possible results. Best regards, Ouissal Oulad Lghrab | Customer Success Specialist Easy Ads Team
plz cancel subscription, its too difficult to manage
Hi TheShienShop, Thank you for your message, and we’re sorry to hear that Easy Ads felt difficult to manage. We want to clarify that Easy Ads does not have access to your Shopify store or subscription settings, and we are not able to cancel subscriptions on your behalf. All billing and subscription management is handled directly through your Shopify store. That said, our team is reaching out to you to make sure you get all the support you need and to help guide you through the cancellation process if that’s what you prefer. We also take your feedback very seriously and will use it to continue improving and making the app easier and more intuitive to use. We’re here to assist you and ensure everything is handled smoothly and quickly. Best regards, Ouissal Oulad Lghrab | Customer Success Manager Easy Ads for Facebook Ads
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