AI ‑ Easy Ads for Facebook Ads
All reviews
great interaction with support team and helped a lot
Hi lunara ink, Thank you so much for your wonderful review. I'm thrilled to hear that you had a great interaction with our support team and that we were able to help. Providing friendly, responsive, and reliable support is one of our top priorities, so your feedback truly means a lot to us. Thank you for your trust in Easy Ads. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
Yes, the service provided was truly exceptional and exceeded my expectations. I was assisted promptly, and my concerns were handled in a professional manner. The support team was extremely patient, friendly, and understanding throughout the process. Their dedication to providing excellent customer service is highly appreciated. I would gladly recommend this service to others due to the outstanding experience.
Hi My Store, Thank you so much for taking the time to share your experience with Easy Ads. I'm delighted to hear that our support team exceeded your expectations and assisted you promptly. Providing friendly, responsive, and reliable support is one of our top priorities, so your kind words truly mean a lot to us. We sincerely appreciate your recommendation and your trust in Easy Ads. It's customers like you who motivate us to continue delivering the best possible experience. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
I had a great experience with the customer support team. They were very helpful, responsive, and took the time to answer all of my questions clearly. They resolved my issue quickly and made the whole process smooth and stress-free. I'm very satisfied with the support I received and would definitely recommend this app.
Hi THE SOL CONCEPT, Thank you so much for taking the time to share your experience with Easy Ads. I'm thrilled to hear that our support team was able to answer all of your questions clearly and resolve your issue quickly. Making the support experience smooth, responsive, and stress-free is exactly what we strive for every day. Your kind words and recommendation truly mean a lot to our entire team. Thank you for placing your trust in Easy Ads. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
I am very satisfied with the customer service I received. The staff were polite, professional, and genuinely helpful. They listened carefully to my concerns and resolved my issue quickly. Throughout the process, they kept me updated and showed a cooperative and customer-friendly attitude. Thank you for providing such excellent service. I will definitely use your services again in the future and highly recommend them to others.
Hi RONGORA, Thank you so much for taking the time to share your experience with Easy Ads. I'm delighted to hear that you were satisfied with the support you received. Providing polite, professional, and genuinely helpful assistance is something our team takes great pride in. Thank you as well for your recommendation and for trusting Easy Ads. Knowing that you plan to use our services again is the highest compliment we could receive. We sincerely appreciate your support and wish you continued success with your store and future advertising campaigns. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
Geat Technical support assistance from Ouissal
it is the worst app overall once downloaded can not cancel it
I would need help I had the aap from my Shopify store but did not run any ad still I have been charged 3838.28 to pay kind request to help with the process of refund it will nice since I did not use any service only installed it would be kind enough of you Tarun me through the process store name is Riverblend
Hi Riverblend, Thank you for sharing your feedback, and we're sorry for the confusion regarding your subscription. We've contacted you directly and investigated your account. We found that the app remained installed on your Shopify store for more than the 7-day free trial period. As a result, the free trial expired, and the subscription automatically transitioned to the paid plan according to Shopify's billing system. However, we also confirmed that you did not use the app or run any ads. As a one-time exception, we offered you a full charge reversal to ensure you received your money back. We always strive to treat our merchants fairly and understand that billing situations can sometimes be confusing. If you have any further questions or need additional assistance, please don't hesitate to reach out; we're always happy to help. Best regards, Ouissal Oulad Lghrab | Customer Success Specialist Easy Ads Team
I would give 5 stars for the service which i got from easy ads and one of their representative I asked many question to her and she replied kindly with all of them as a beginner i think everybody should start with them because of their ready made funnels for advertising am also beginner btw and I burned alot of money through manual ads but i think i should chose easy ads before burning so much money but i totally recommend everybody whether you are beginner intermediate or an expert.
Hi Mr Kitchenery, Thank you so much for taking the time to share your experience with Easy Ads. I'm especially happy to hear that the support you received helped answer all of your questions and made your advertising journey easier. Starting out with online advertising can be challenging, and it's wonderful to know that our team was able to provide the guidance and clarity you needed as a beginner. Your feedback about the ready-made advertising funnels means a lot to us. One of our goals is to help merchants avoid the steep learning curve and costly mistakes that often come with managing ads manually, so it's great to hear that you found value in the Easy Ads approach. Thank you as well for recommending Easy Ads to other merchants. We strive to provide tools and support that make growing a business simpler and more effective. We truly appreciate your trust and support, and we wish you continued success with your store and future campaigns. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
Yea I really appreciate you about your help that you did and thank you soo much for guiding me step by step all proceeds.
I received my first sale after running EasyAds. The setup was simple and easy to understand. It helped me start advertising my products without much technical knowledge. I am still testing and learning, but getting a sale has given me confidence to continue. Looking forward to seeing more results as I optimize my store and ads.
Hi VYRA, Thank you so much for sharing your experience with Easy Ads. We're thrilled to hear that you received your first sale and that the setup process was simple and easy to follow. One of our main goals is to make online advertising accessible to store owners, even without extensive technical knowledge, so it's great to know Easy Ads helped you get started with confidence. Getting that first sale is an exciting milestone, and we're delighted to have played a part in your journey. As you continue testing, learning, and optimizing your store and campaigns, we hope to help you achieve even more success and grow your business further. Thank you again for your trust and support. We’re excited to be part of your advertising journey and look forward to celebrating many more successes with you. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
Excellent app and top-notch service Managing ad campaigns used to take up so much of my time, but this app makes everything simple and stress-free. The automated setup works flawlessly, and my sales have already seen a great boost. Highly recommended
Hi KGS Store, Thank you so much for sharing your experience with Easy Ads. We're delighted to hear that Easy Ads has helped simplify your advertising efforts and save you valuable time. Our goal is to make running ad campaigns as easy and stress-free as possible, so it's incredibly rewarding to know that the automated setup has been working seamlessly for you. We're especially excited to hear that you've already seen a boost in sales. Helping merchants achieve real business growth is what motivates our team every day, and your success is the best feedback we could receive. Thank you again for your trust, recommendation, and support. We look forward to continuing to help you grow your business and achieve even greater results in the future. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
Their customer support is very good and supportive.
Hi TECHMOPK, Thank you so much for your kind words about our customer support team. We're delighted to hear that you found our support helpful and responsive. Providing excellent service and ensuring our users have the assistance they need is one of our top priorities, so your feedback means a lot to us. We truly appreciate your trust in Easy Ads and are grateful to have you as part of our community. If you ever need assistance or have any questions, we're always here to help. Thank you again for your support! Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
I would like to express my sincere appreciation for the incredible support I received from Ouissal at Easy Ads. She spent several hours helping me throughout the entire setup process and was extremely patient, professional, and knowledgeable. Every time we had a call, she stayed with me for around 30 minutes or more, guiding me step by step and making sure I understood everything clearly. What impressed me the most was her dedication. She used screen sharing, answered every single question I had, and never made me feel rushed. No matter how many details I asked about, she was always willing to help and find the best solution. As someone launching and managing an online store, having support like this makes a huge difference. Thanks to Ouissal, I was able to set up my campaign properly and feel much more confident moving forward. Excellent customer service, exceptional patience, and a truly helpful attitude. Easy Ads is lucky to have someone like Ouissal on their team.
Hi Leonardé, Thank you so much for your incredibly kind and thoughtful 5-star review. It was truly a pleasure working with you throughout the setup process, and I'm delighted to hear that the guidance and support helped you feel more confident moving forward with your campaigns. At Easy Ads, we're committed to making advertising as simple and accessible as possible, and providing personalized support is a big part of that mission. I'm glad the screen-sharing sessions, detailed explanations, and step-by-step guidance helped answer your questions and made the process easier for you. Your kind words about the support you received mean a great deal to me. Helping merchants succeed and feel confident with their advertising is one of the most rewarding parts of my role. Thank you again for your trust, patience, and support. I wish you continued success with your online store, and please know that I'm always here if you need any assistance in the future. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
very helpful and guide properly with out any time waste. great communication and problem solving person
Hi Scaffolding Tools, Thank you so much for your wonderful review! I'm delighted to hear that you found the support helpful and that the guidance provided was clear and efficient. Ensuring that our users get the assistance they need without unnecessary delays is something we strive for every day. Your kind words about the communication and problem-solving support are truly appreciated. It was a pleasure assisting you, and I'm glad I could help make your experience with Easy Ads a positive one. Thank you again for your trust and support. I wish you continued success with your business, and I'm always here if you need any assistance in the future. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
Its not working as one order cost me around 70 dirham like seriously whats going onn?
Hi Ultimate Offers, Thank you for sharing your feedback, and we’re sorry to hear about your experience. We want to clarify that your campaign has only been running for around 24 hours, which means it is still in the learning phase. During this initial period, Meta is still collecting data to understand your audience, and it is normal for the cost per purchase to fluctuate or appear higher at first. With more data over the next few days, performance typically stabilizes, and costs often decrease significantly. Our certified media buying team has already reviewed your campaign and confirmed that everything is set up correctly on our side. Additionally, we reached out to you via email and Instagram to explain everything in detail and guide you through the next steps, but we haven’t received a response yet. We’re looking forward to your reply so we can assist you further. Best regards, Ouissal Oulad Lghrab Customer Success Specialist Easy Ads Team
Exceptional Support & Fast Resolution! I recently had an issue regarding an unexpected charge under a free trial label and reached out to the Easy Ads support team. I am incredibly impressed with how quickly and professionally they handled my situation. From the very first message, the support agent, Ouissal, was attentive, polite, and eager to assist. They didn't just hide behind automated emails; instead, they immediately offered a quick call and a Google Meet link to investigate the issue in real time. Because of their proactive communication, we resolved the issue in under a few hours. Ouissal successfully processed a $39.95 credit back to my account well before my next billing cycle. It is rare to find an app support team that cares this deeply about its users and acts with such urgency. Highly recommend Easy Ads for both their great product and stellar customer service!
Hi The Mustard Seed - Faith & Co, Thank you so much for your amazing 5-star review and for taking the time to share your experience with Easy Ads. We’re truly glad to hear that your issue was resolved quickly and that you found our support team responsive, attentive, and proactive throughout the process. Providing fast, clear, and human support is something we take great pride in, so your kind words about your experience with Ouissal truly mean a lot to us. We’re also happy we could resolve the charge issue efficiently and ensure everything was handled before your next billing cycle. Your feedback motivates us to continue delivering the best possible support experience for all our users. Thank you again for your trust and recommendation; we’re grateful to have you with us and wish you continued success with your business. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
I like Easyads, it's very simple to use and the technical team is very responsive.
Hi Éclairage Déco, Thank you so much for your amazing 5-star review and for taking the time to share your experience with Easy Ads. We’re truly happy to hear that you find EasyAds simple to use and that our technical team has been very responsive and helpful throughout your experience. Providing clear, fast, and reliable support is something we take great pride in, so your feedback truly means a lot to us. We also really appreciate your kind words about the overall experience with the app. Our goal is always to make things as smooth and effective as possible so merchants can focus on growing their business with confidence. Thank you again for your trust and recommendation. We’re grateful to have you with us and wish you continued success with your business. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team
Easy refund, good customer service
j'aime cette aplication il nous faciliter de vente nos service
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