All reviews

Rating Breakdown

  • 5
    76% (246 ratings)
  • 4
    5% (15 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (6 ratings)
  • 1
    15% (47 ratings)

Reviews with Text

  • 90% (289)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2025

Amazing! I was trying to figure out the whole meta ads situation for so long until I finally found you. Thank you!

Store

Louhou

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

tres bon

Store

Ranvosac

Using app

About 2 hours

1 / 5 Share

Nov. 10, 2025

Customer service is utter crap . still waiting for a refund . ap was not even used for 30min

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Retrofitters, Thank you for taking the time to share your feedback — we truly appreciate it. We’re sorry to hear that your experience didn’t meet your expectations, and we’d like to address each of your concerns in detail: App usage and setup: You mentioned that the app was not even used for 30 minutes. We noticed that you installed the app five times this month. The first time, your free trial expired, and after the second installation, you moved to a paid subscription. These factors may have affected your experience with the app. Customer service and refund: Just to clarify, Shopify manages all billing directly. If the app isn’t fully uninstalled before the trial ends, Shopify will automatically issue the first invoice. This is a standard process across all apps on the Shopify App Store. We’ve already processed your refund, as ensuring our customers’ satisfaction is always our top priority. Our team also reached out to you via WhatsApp to make sure you received it. We’d be happy to schedule a quick call to confirm that you received your refund and address any remaining questions. This call is completely free and will allow us to ensure everything is resolved. We hope this clears up any confusion, and we’d be more than happy to assist you with any other questions or concerns you may have. Thank you again for your feedback and for giving Easy Ads a try. Best regards, Ouissal Oulad Lghrab Customer Success Specialist | Meta Certified Ad Expert Easy Ads Team

1 / 5 Share

Oct. 27, 2025

I am rarely disappointed with an app. But when my average CAC is $5-13 at most and this app after $300 can only get 3 sales? Pathetic. The set-up was a red flag, it's dated and ignores Metas newest tech. With that said, it ate up my budget without issue. I feel entitled to a refund on my budget, and this app should exit the app store.

Using app

1 day

Total reviews

9

Average rating

1.9

Developer Reply

Hi Bewilderment, Thank you for taking the time to share your feedback — we truly appreciate it. We’re sorry to hear that your experience didn’t meet your expectations, and we’d like to address each of your concerns in detail: 1. Setup experience You mentioned that the setup felt outdated. Easy Ads is designed to make campaign creation simple and beginner-friendly, but we’re continuously working to improve the interface and user experience. Our development team is already implementing updates that align with Meta’s latest best practices and design standards. 2. Meta’s newest technology Easy Ads fully integrates with Meta’s latest conversion APIs and campaign objectives. However, performance can still vary based on the data available in your catalog, your target audience, and product pricing. 3. Campaign performance and ad spend You mentioned that you spent around $300 and got 3 sales. While we understand how disappointing that feels, please note that the campaign only ran for 3 days — which isn’t enough time for Meta to gather sufficient data and optimize performance. Meta’s learning phase usually requires at least 7 days or 50 conversions before stabilizing results. Also, we don’t recommend starting with a very high daily budget when your campaign is still in the learning phase. It’s best to start smaller, allow Meta to learn and optimize, then scale gradually once performance improves. 4. Refund request Regarding your refund concern, Easy Ads doesn’t have access to or control over your ad spend — all charges go directly through Meta Ads. We’d love to review your setup together to understand what may have caused the performance issues and share practical recommendations to improve your results. Would you like to join a quick call with me to investigate why that happened? This call is totally free and will help us go through your setup step by step. Thank you again for your feedback and for giving Easy Ads a try. Best regards, Ouissal Oulad Lghrab Customer Success Specialist | Meta Certified Ad Expert Easy Ads Team

5 / 5 Share

Oct. 24, 2025

Wessal ! It was really nice talking to you the way you helped. It was great experience and wonderful support that you provided me. Thankyou so much.

Using app

18 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 23, 2025

I was told 10 days free but was charged for service. The app is uninstall. Why was I charged? I’m requesting my money to be paid back to Shopify.

Using app

9 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Oct. 23, 2025

Easy Ads For Facebook Ads Customer care Service they vry nice service I have Refund Problem But they have Solved My Problem Thank You So Much for the Support

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

My ad campaign only started today and I've already had my first sale - I hope it will be the first of many. Ouissal gave me invaluable support when I was setting the Easy Ads app up and has been very attentive generally, offering great advice on how best to get the most from the campaign.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Super

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Trusted app

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Great support team, no delays nor neglecting the issue. Problem was fixed on the spot while we were in the google meeting discussing it. Very nice clarifications and instructions. Nothing was unclear! They do help with any questions you ask! Great job team easy!

Store

Xceed

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Shocked how easy this process was. I have spent A WEEK trying to get the facebook instagram app through shopify to work and connect with my page. I still havent managed a single AD. However i came across this. Set it up in literally 5 mins and the ads were sent through. Just waiting for verification for them to be live to the public. I really hope this is going to go as well as I think it will !

Using app

39 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 3, 2025

I TAKE THEIR 10 DAY TRAIL AND USED FOR JUST 1 DAY AND THEY SEND ME A BILL AFTER MONTH WHEN I ALREADY CANCELL SUBSCRIPTION FROM MY TRAIL PERIOD . one of the scam app , please do not use

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Selfie Beauty, Thank you for sharing your feedback. We’re truly sorry to hear about your experience, and we completely understand how frustrating it can feel to be charged after a trial period. Just to clarify, Shopify manages all billing directly. If the app isn’t fully uninstalled before the trial ends, Shopify will automatically issue the first invoice. This is a standard process across all apps on the Shopify App Store. We’ve already processed your refund, as ensuring our customers’ satisfaction is always our top priority. We also reached out to you via WhatsApp to make sure you received it. We hope this clears up any confusion, and we’d be more than happy to assist you with any other questions or concerns you may have. Best regards, The Easy Ads Team

5 / 5 Share

Oct. 1, 2025

Very humble staff. Very good customer service. I love it. Thanks easy ads.

Using app

17 days

Total reviews

10

Average rating

4.7

5 / 5 Share

Sept. 30, 2025

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

El servicio al cliente es muy eficiente. Solo pido que creen tutorials en español para obtener una población mayor.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Update - I have been using this for about 2 weeks now and yes!! I have made 3 sales and yes I know you all are thinking only 3 I am just starting my own online store and I have tried everything and so far this app has been amazing all I do is let it do its think and pay the ad spend as soon as I can I will be upgrading so I run more then one ad at a time because so far I love it and my ad spend is so much cheaper to then if I do it on my own This is Day 3 and it’s been good I have not made any sales yet but the set up was easy for sure and the price is great too I’m going to keep trying for 6 months because it takes 6 months for marketing to work- I will keep updating my review -- Update since I made the first post today I made my first sale and I have only been using this for 3 days I have used it for a month and mad 3 sales so far

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Excellent experience with the app's customer service. Quick response in just a few minutes, Ouissal had already solved everything I needed. I recommend it.

Using app

14 days

Total reviews

1

Average rating

5.0