AI ‑ Easy Ads for Facebook Ads
Launch a Facebook & Instagram Ads Funnel That Converts
Rating
4.2
feedback
318
chart
#2,832
All reviews
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Nov. 25, 2025
Everything seems to be working Great so far. Great communication and service. Now let's see the results. :-)
Nov. 14, 2025
I had an amazing experience with the Easy Ads support team. They responded very quickly and helped me resolve my billing and refund issue without any hassle. The team was polite, patient, and genuinely cared about fixing my problem. Even though my free trial had ended, they still made an exception and provided a full refund, which I really appreciate. This kind of support is rare. Highly recommended! Excellent service, smooth communication, and very reliable support.
Nov. 13, 2025
I installed this app, but I uninstalled it later. Still, it keeps charging me $19 every month. This is a total fraud. No one should use it — I’ve had a very bad experience.
Hi WalkShalk, Thank you for sharing your feedback. We’d like to clarify the situation and address your concerns regarding the billing and technical experience: Billing & Shopify Management: Kindly note that Shopify handles all billing for all apps on their platform, including Easy Ads. We do not have any access whatsoever to your payment information or the ability to charge you directly. This is a standard process across the Shopify App Store. Refunds & Support: We can, however, issue a charge reversal or a full refund depending on your case and eligibility. To resolve this immediately, please contact us via our live chat on our app or website. We would love to check your issue and issue a full refund if you are eligible. We hope this clears up the miscommunication, and we look forward to assisting you. Best regards, Ouissal Oulad Lghrab Customer Success Specialist | Meta Certified Ad Expert Easy Ads Team
Nov. 10, 2025
Customer service is utter crap . still waiting for a refund . ap was not even used for 30min
Hi Retrofitters, Thank you for taking the time to share your feedback — we truly appreciate it. We’re sorry to hear that your experience didn’t meet your expectations, and we’d like to address each of your concerns in detail: App usage and setup: You mentioned that the app was not even used for 30 minutes. We noticed that you installed the app five times this month. The first time, your free trial expired, and after the second installation, you moved to a paid subscription. These factors may have affected your experience with the app. Customer service and refund: Just to clarify, Shopify manages all billing directly. If the app isn’t fully uninstalled before the trial ends, Shopify will automatically issue the first invoice. This is a standard process across all apps on the Shopify App Store. We’ve already processed your refund, as ensuring our customers’ satisfaction is always our top priority. Our team also reached out to you via WhatsApp to make sure you received it. We’d be happy to schedule a quick call to confirm that you received your refund and address any remaining questions. This call is completely free and will allow us to ensure everything is resolved. We hope this clears up any confusion, and we’d be more than happy to assist you with any other questions or concerns you may have. Thank you again for your feedback and for giving Easy Ads a try. Best regards, Ouissal Oulad Lghrab Customer Success Specialist | Meta Certified Ad Expert Easy Ads Team
Oct. 27, 2025
I am rarely disappointed with an app. But when my average CAC is $5-13 at most and this app after $300 can only get 3 sales? Pathetic. The set-up was a red flag, it's dated and ignores Metas newest tech. With that said, it ate up my budget without issue. I feel entitled to a refund on my budget, and this app should exit the app store.
Hi Bewilderment, Thank you for taking the time to share your feedback — we truly appreciate it. We’re sorry to hear that your experience didn’t meet your expectations, and we’d like to address each of your concerns in detail: 1. Setup experience You mentioned that the setup felt outdated. Easy Ads is designed to make campaign creation simple and beginner-friendly, but we’re continuously working to improve the interface and user experience. Our development team is already implementing updates that align with Meta’s latest best practices and design standards. 2. Meta’s newest technology Easy Ads fully integrates with Meta’s latest conversion APIs and campaign objectives. However, performance can still vary based on the data available in your catalog, your target audience, and product pricing. 3. Campaign performance and ad spend You mentioned that you spent around $300 and got 3 sales. While we understand how disappointing that feels, please note that the campaign only ran for 3 days — which isn’t enough time for Meta to gather sufficient data and optimize performance. Meta’s learning phase usually requires at least 7 days or 50 conversions before stabilizing results. Also, we don’t recommend starting with a very high daily budget when your campaign is still in the learning phase. It’s best to start smaller, allow Meta to learn and optimize, then scale gradually once performance improves. 4. Refund request Regarding your refund concern, Easy Ads doesn’t have access to or control over your ad spend — all charges go directly through Meta Ads. We’d love to review your setup together to understand what may have caused the performance issues and share practical recommendations to improve your results. Would you like to join a quick call with me to investigate why that happened? This call is totally free and will help us go through your setup step by step. Thank you again for your feedback and for giving Easy Ads a try. Best regards, Ouissal Oulad Lghrab Customer Success Specialist | Meta Certified Ad Expert Easy Ads Team
Oct. 17, 2025
My ad campaign only started today and I've already had my first sale - I hope it will be the first of many. Ouissal gave me invaluable support when I was setting the Easy Ads app up and has been very attentive generally, offering great advice on how best to get the most from the campaign.
Oct. 7, 2025
Great support team, no delays nor neglecting the issue. Problem was fixed on the spot while we were in the google meeting discussing it. Very nice clarifications and instructions. Nothing was unclear! They do help with any questions you ask! Great job team easy!
Oct. 5, 2025
Shocked how easy this process was. I have spent A WEEK trying to get the facebook instagram app through shopify to work and connect with my page. I still havent managed a single AD. However i came across this. Set it up in literally 5 mins and the ads were sent through. Just waiting for verification for them to be live to the public. I really hope this is going to go as well as I think it will !
Oct. 3, 2025
I TAKE THEIR 10 DAY TRAIL AND USED FOR JUST 1 DAY AND THEY SEND ME A BILL AFTER MONTH WHEN I ALREADY CANCELL SUBSCRIPTION FROM MY TRAIL PERIOD . one of the scam app , please do not use
Hi Selfie Beauty, Thank you for sharing your feedback. We’re truly sorry to hear about your experience, and we completely understand how frustrating it can feel to be charged after a trial period. Just to clarify, Shopify manages all billing directly. If the app isn’t fully uninstalled before the trial ends, Shopify will automatically issue the first invoice. This is a standard process across all apps on the Shopify App Store. We’ve already processed your refund, as ensuring our customers’ satisfaction is always our top priority. We also reached out to you via WhatsApp to make sure you received it. We hope this clears up any confusion, and we’d be more than happy to assist you with any other questions or concerns you may have. Best regards, The Easy Ads Team
Sept. 30, 2025
Sept. 24, 2025
El servicio al cliente es muy eficiente. Solo pido que creen tutorials en español para obtener una población mayor.
Nov. 7, 2025
Update - I have been using this for about 2 weeks now and yes!! I have made 3 sales and yes I know you all are thinking only 3 I am just starting my own online store and I have tried everything and so far this app has been amazing all I do is let it do its think and pay the ad spend as soon as I can I will be upgrading so I run more then one ad at a time because so far I love it and my ad spend is so much cheaper to then if I do it on my own This is Day 3 and it’s been good I have not made any sales yet but the set up was easy for sure and the price is great too I’m going to keep trying for 6 months because it takes 6 months for marketing to work- I will keep updating my review -- Update since I made the first post today I made my first sale and I have only been using this for 3 days I have used it for a month and mad 3 sales so far
Sept. 23, 2025
Excellent experience with the app's customer service. Quick response in just a few minutes, Ouissal had already solved everything I needed. I recommend it.
Sept. 22, 2025
I’ve had a great experience using Easy Ads for Facebook. The app works really well and makes running ads simple and effective. What impressed me the most is their support team they are super helpful and respond very quickly, even during weekends and holidays. Anytime I had an issue, they solved it on time without any stress. This kind of reliable support is rare, and it makes the app stand out even more. Highly recommended
Sept. 20, 2025
High Charges Zero Result Worst Experience Ever.
Hi BlackBole, Thank you for sharing your feedback. We’re sorry that your experience didn’t fully meet your expectations, and we’d like to address the points you mentioned. Results & Engagement: During the first 7 days of your campaign, your store received over 1,100 product views and 13 orders, with an average cost of just 5 BDT (≈0.041 USD) per click. These results show that the app was able to drive engagement and conversions at a low cost right from the start. Post-Click Performance: Our team identified that the main area affecting overall results was in the post-click journey. We shared guidance on opportunities to optimize conversions further after users reached your store. Support & Guidance: Our team is always available to provide support and help maximize campaign performance. We’d be happy to guide you through all the features of the app to ensure a smoother and more effective experience. We understand that the full potential of the app may not be immediately visible, and we’d love the opportunity to help you explore it fully. Your feedback is extremely valuable and helps us continue improving both our support and app features for all users. We hope you’ll consider giving the app another try, and our team will be ready to assist you every step of the way. Best regards, The Easy Ads Team
Sept. 19, 2025
This App has amazing customer service. Specially for me as i am new in the ecommerce field. They have been very helpful even though i am just on the free trial. Ouissal from the team stayed connected with me for hours and helped me step by step. She helped me set my new campaign and even gave useful advices and extra services like help creating an Ad Copies for my campaign. Really appreciate such good customer service. Thank You.