AI ‑ Easy Ads for Facebook Ads

Hi zouqly, Thank you so much for your wonderful 5-star review! We’re truly happy to hear that you had a positive experience with our support team and that we were able to assist you with your billing concern and refund request smoothly. Your kind words about our fast, clear, and friendly support mean a lot to us. We’re also glad to hear that you’re enjoying Easy Ads for managing your Facebook ad campaigns! If you ever have any questions or need assistance, we’re always here to help. 😊 Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team

Hi mydailycrate, Thank you so much for your wonderful 5-star review! We’re truly happy to hear that you’re enjoying Easy Ads and that our support team has been able to assist you quickly and effectively. Your kind words mean a lot to our entire team. We’re grateful to have you with us and look forward to supporting you along the way! 😊 Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team

Hi Herbalex, Thank you for your feedback. We’d appreciate the opportunity to better understand your concerns. After reviewing your account, we noticed that the app was installed for only a few days and was not actively used, so we’re unsure what issue you experienced. Please reply to our support team with more details about your concerns. We’d be happy to investigate further and work with you toward a resolution. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team

Hi jamol.co.in, Thank you so much for your 5-star rating! We truly appreciate your support and are grateful that you chose Easy Ads. If you ever have any questions or need assistance, we're always here to help. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team

Hallo SaltSixteen, vielen Dank für Ihre tolle 5-Sterne-Bewertung! Es freut uns sehr zu hören, dass Sie Easy Ads als gut und einfach zu bedienen empfinden. Genau das ist unser Ziel: eine unkomplizierte Lösung zu bieten, mit der jeder erfolgreich Anzeigen erstellen kann. Vielen Dank für Ihre Empfehlung und Ihr Vertrauen in Easy Ads. Wir wissen Ihre Unterstützung sehr zu schätzen! Mit freundlichen Grüßen, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team

Hi Ordinary Pakistan, Thank you so much for your kind words and for taking the time to leave us such an amazing review. We're delighted to hear that you had a positive experience with our support team. Providing responsive, professional, and personalized assistance is something we truly care about, so it's incredibly rewarding to know that our efforts made your experience smooth and stress-free. Your recommendation means a great deal to us and motivates our entire team to continue delivering the best possible service. Thank you for choosing Easy Ads. We truly appreciate your trust and support. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team

Hi lunara ink, Thank you so much for your wonderful review. I'm thrilled to hear that you had a great interaction with our support team and that we were able to help. Providing friendly, responsive, and reliable support is one of our top priorities, so your feedback truly means a lot to us. Thank you for your trust in Easy Ads. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team

Hi My Store, Thank you so much for taking the time to share your experience with Easy Ads. I'm delighted to hear that our support team exceeded your expectations and assisted you promptly. Providing friendly, responsive, and reliable support is one of our top priorities, so your kind words truly mean a lot to us. We sincerely appreciate your recommendation and your trust in Easy Ads. It's customers like you who motivate us to continue delivering the best possible experience. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team

Hi THE SOL CONCEPT, Thank you so much for taking the time to share your experience with Easy Ads. I'm thrilled to hear that our support team was able to answer all of your questions clearly and resolve your issue quickly. Making the support experience smooth, responsive, and stress-free is exactly what we strive for every day. Your kind words and recommendation truly mean a lot to our entire team. Thank you for placing your trust in Easy Ads. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team

Hi RONGORA, Thank you so much for taking the time to share your experience with Easy Ads. I'm delighted to hear that you were satisfied with the support you received. Providing polite, professional, and genuinely helpful assistance is something our team takes great pride in. Thank you as well for your recommendation and for trusting Easy Ads. Knowing that you plan to use our services again is the highest compliment we could receive. We sincerely appreciate your support and wish you continued success with your store and future advertising campaigns. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team

Hi CHAAK DESIGN, Thank you for taking the time to share your feedback. We'd like to clarify that uninstalling the Easy Ads app from your Shopify store automatically cancels the subscription, and there is no separate cancellation process required. We also reached out to you to better understand the issue and help resolve it, but we haven't received a response yet. Our support team is always happy to assist and make sure everything is sorted out as quickly as possible. Best regards, Ouissal Oulad Lghrab Customer Success Specialist Easy Ads Team

Hi Riverblend, Thank you for sharing your feedback, and we're sorry for the confusion regarding your subscription. We've contacted you directly and investigated your account. We found that the app remained installed on your Shopify store for more than the 7-day free trial period. As a result, the free trial expired, and the subscription automatically transitioned to the paid plan according to Shopify's billing system. However, we also confirmed that you did not use the app or run any ads. As a one-time exception, we offered you a full charge reversal to ensure you received your money back. We always strive to treat our merchants fairly and understand that billing situations can sometimes be confusing. If you have any further questions or need additional assistance, please don't hesitate to reach out; we're always happy to help. Best regards, Ouissal Oulad Lghrab | Customer Success Specialist Easy Ads Team

Hi VYRA, Thank you so much for sharing your experience with Easy Ads. We're thrilled to hear that you received your first sale and that the setup process was simple and easy to follow. One of our main goals is to make online advertising accessible to store owners, even without extensive technical knowledge, so it's great to know Easy Ads helped you get started with confidence. Getting that first sale is an exciting milestone, and we're delighted to have played a part in your journey. As you continue testing, learning, and optimizing your store and campaigns, we hope to help you achieve even more success and grow your business further. Thank you again for your trust and support. We’re excited to be part of your advertising journey and look forward to celebrating many more successes with you. Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team

Hi TECHMOPK, Thank you so much for your kind words about our customer support team. We're delighted to hear that you found our support helpful and responsive. Providing excellent service and ensuring our users have the assistance they need is one of our top priorities, so your feedback means a lot to us. We truly appreciate your trust in Easy Ads and are grateful to have you as part of our community. If you ever need assistance or have any questions, we're always here to help. Thank you again for your support! Best regards, Ouissal Oulad Lghrab Customer Success Manager Easy Ads Team