Just4U review for AI ‑ Easy Ads for Facebook Ads
Aug. 21, 2023
Why did you charge me for a monthly subscription. I have already uninstalled the app. You mentioned that I will not be charged once the app is uninstalled. Kindly review this issue. Thank you!
Developer Reply
Hi Just4U, Kindly note that you are charged by Shopify for your third-party apps, which is why the app's fee is added to your Shopify invoice and not a separate invoice. The app developer has no access to your billing information or the ability to charge you. However, we can approve a charge reversal or a refund for Shopify to process. Please reply to this email with a screenshot of your bill so we can proceed with a charge reversal or refund depending on your case. Best, Maria
Developer
Shopify App Store