ThunderBolt review for AI ‑ Easy Ads for Facebook Ads
Oct. 5, 2023
I canceled my subscription and they still charged me.
Developer Reply
Hi ThunderBolt, Thank you for taking the time to review Easy Ads for Facebook Ads. Kindly note that Shopify handles billing for all third-party developers like us, we do not have any access to your billing information or the ability to charge you. App developers can only approve a refund from their partner portal or issue app credits. That said, we couldn't find any message or email from you inquiring about this or requesting a refund. Kindly reply to the email sent to the email address associated with your account so we can resolve this for you. Kindest Regards, Maria