VISMIT review for AI ‑ Easy Ads for Facebook Ads
Nov. 10, 2023
Poor Support. I tried connecting my facebook ad account but unfortunately it kept on picking another ad account in same admin. When i tried to reach support, i was told to make a video and share and no remote support was provided.
Dear VISMIT, Thank you for choosing Easy Ads. We appreciate your feedback and apologize for any inconvenience you experienced. Please note that Easy Ads is designed to display only the ad accounts your profile has access to. If you encounter any issues connecting your Facebook ad account, it's possible that the displayed ad accounts are the ones associated with your profile. We understand the frustration you faced in seeking support. While we currently do not offer 24/7 remote desk support, we value your input and would like to help you resolve the issue. If you decide to give Easy Ads another try, we'd be happy to arrange further assistance to ensure a smoother experience for you. Thank you for your patience and understanding. Best regards, Easy Ads Support