Niu Skin Cosmetics review for AI ‑ Easy Ads for Facebook Ads

Hi Niu Skin Cosmetics, Thank you for reaching out with your concerns. We understand how frustrating it can be to invest in a service and not see the expected results. We'd like to clarify that while Easy Ads provides tools to optimize Facebook Ads, the success of advertising campaigns also depends on various factors such as targeting, ad creatives, and market dynamics. As you mentioned, our free trial period lasts for 7 days, after which Shopify begins charging for the app usage. It's possible that the billing cycle for Easy Ads overlapped with your decision to uninstall it on January 12th, resulting in the subsequent charge of $27.95 USD. We want to assure you that we are more than willing to assist you in resolving this matter. Please reply to our email providing a screenshot of your bill so we can proceed with a refund or charge reversal depending on your case. If there's anything else we can do to help or if you have additional feedback about your experience with Easy Ads, please don't hesitate to let us know. Thank you for bringing this matter to our attention, and we apologize for any inconvenience it may have caused. Best regards, Maria Chanaoui Marketing & Communication Manager Easy Ads