Styleprints review for AI ‑ Easy Ads for Facebook Ads
May 13, 2024
STAY AWAY of this app, you are better of following YT videos on how to use ads yourself. I installed it, but it's full of bugs!!! Even my son of 6 can code a better app. The positive reviews are probably been put there by themselves as I can't imagine someone would be happy with all these bugs in the app. And no it's not related to only my installation/theme/account, it's just common sense. I'm serious about this and an honest review. You can contact me if you want to know more, but here's my view : Their support is active, but doesn't have a clue what to solve. They continously want screenshots and/or Google meetings. Just to keep you busy. 1. It always selects all products from your catalogue. Filter from tags isn't working. Only when you edit the advertisement for a 2nd time... 2. Everywhere you see from time to time "Network error" or other messages popping up. According to support you can ignore those, doesn't affect anything :/ 3. The image styling first didn't work, you can style a product image with fancy things, but same thing here, it doesn't save your changes. Then they fixed it. But now it does work, but as soon as you edit it into something else....it again doesn't save it. 4. Sometimes with generating AI messages, it shows a server error, it does continue, but it can't be good. 5. I noticed a huge amount of incoming spam chats on Facebook and Instagram. Not 100% sure if it's related to this app, but I didn't had this before, so I guess something with data is been shared. 6. They keep sending double emails, not possible to unsubscribe and they don't reply to your emails to unsubscribe. Busy for 3 weeks to get me of their mailing
Hi Styleprints, Thanks for reviewing the Easy Ads app. We apologize for the issues you've experienced with our app. Kindly note that Easy Ads is a Badged Meta Ad Technology Partner, which means it uses the same API as the Ads Manager. Errors on the app reflect the errors you'll get on your Ads Manager if you tried to create the app yourself from the Ads Manager. Also, please note that you tried the app during an API deprecation, we could not reproduce the bugs mentioned in your review at this time. Reviews on the app store are verified by Shopify themselves, you may contact Shopify regarding any suspicion regarding reviews. Your feedback is invaluable, and we’re committed to addressing these problems. Could you please reach out to our support team directly so we can work on resolving these specific issues for you? Thank you for your patience and understanding. The Easy Ads Customer Support Team