Blazed Wear review for AI ‑ Easy Ads for Facebook Ads
June 7, 2024
The app didn't work at all. Would not sync products and had 18 error messages which I was told to wait 24hrs for them to clear as this was common issue. The errors didn't clear after 72hrs so I promptly deleted the app. I was offered a further 10 days free trial which I refused BUT THEY STILL CHARGED ME! even after I deleted the app well in advance of the free trial ending. I expect a full refund please.. I'll wait, and update this review if they charge me yet again.
Hi Blazed Wear, Thank you for reviewing the Easy Ads app. We apologize for the inconvenience the sync bug has caused you. Since reported, it has been fixed. Regarding the payment issue, please note that for ALL Shopify apps, you are charged by Shopify, not the app developer. We have no access to your billing information whatsoever or the ability to charge you. If you get charged by mistake for any Shopify app, all you have to do is to either contact the app developer or Shopify to get refund. We look forward to hearing your reply to our last email. Best, Maria Chanaoui Communication Manager
