Wood To You review for AI ‑ Easy Ads for Facebook Ads

1 / 5

July 19, 2024

Terrible customer service. The app is not working and they do not want to fix it. Also, they do not want to refund the full amount for the lifetime subscription.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi Wood To You, We're sorry to hear you're unsatisfied with your experience. It's always our goal to provide excellent customer service and a reliable product to all our users. Our support team has been in contact with you and has worked diligently to address your concerns. Regarding the app functionality, we're actively investigating and resolving any reported issues. If you're still experiencing problems, please reach out to our support team with specific details so we can assist you further. As for the refund request, our 90-day money-back guarantee policy is clearly stated in our terms of service. Since your purchase was made over a year ago, it falls outside this timeframe. We believe this policy is fair and consistent with industry standards for lifetime deals. We appreciate your feedback and will use it to improve our service. If you need additional assistance, please don't hesitate to contact our support team directly via [email protected]. Kindest Regards, The Easy Ads Support Team

AI ‑ Easy Ads for Facebook Ads for Shopify
AI ‑ Easy Ads for Facebook Ads
4.4 star
790 reviews

Easy Ads for Facebook Ads

Developer
Shopify App Store