WoowBg review for AI ‑ Easy Ads for Facebook Ads
Oct. 7, 2024
I've been emailing support for two days and it's been rejected! The pending payment has not been canceled yet. Are you doing it on purpose to expire the trial period?
Hi WoowBg, We’d like to clarify that all charges for our app, along with any other Shopify apps, are processed directly by Shopify, not by us. We have no control over Shopify’s billing or the status of pending payments. Regarding your emails, we’ve replied to all your inquiries but haven’t heard back from you. We also reached out via WhatsApp and through our website’s support chat, but unfortunately, we haven’t received a response from your side. If you still need assistance, please feel free to reach out directly, and we’ll help resolve the issue. Thank you, Easy Ads Team
