Securify ‑ Block IP & Country
Stop Fraud & Block Unwanted Visitors Access By IP &...
Rating
4.3
feedback
15
chart
#3,336
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
20%
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Less than a day
13%
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Less than a month
47%
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Less than a year
7%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App highlight its advanced fraud detection AI and ability to block suspicious clicks, providing e-commerce store owners with peace of mind and improved performance. Customers appreciate the quick and helpful customer service, with mentions of detailed guidance and prompt responses. However, there are some negative reviews mentioning issues with the app not working as expected, blocking legitimate traffic, and difficulties in resolving technical issues despite customer service interactions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 26, 2025
Amazing App & Customer Service: A Game-Changer for E-Commerce Stores Rating: ⭐⭐⭐⭐⭐ (5/5) As an e-commerce store owner, ensuring the security and integrity of my online store is a top priority, and I can confidently say that this app has been a game-changer. The app's advanced fraud detection AI, coupled with its ability to block suspicious clicks from fraudulent bots and spammy countries, has given me peace of mind and a significant boost in store performance.
Feb. 24, 2025
Very quick response to query. Mendel guided me through the setting up of the security I needed on my website and explained in detail what I did not understand. Brilliant service, thank you
Jan. 10, 2025
Customer service was helpful but the app simply didn't work. I initially contacted to see if my app was properly embedded because I couldn't even block my own IP address. After much back and forth it was discovered my devices are sending an ipv6 address. However I put in both the ipv6 and ipv4 ip addresses to test this app on not only my own ip but another many states away within the same country. I was suggested to upgrade twice within the troubleshooting. But it did not work. I have to leave a low review as I was asked multiple times to leave a review yet my issue was not resolved.
Hello Astral, Thank you for your feedback. I apologize for the inconvenience caused by the review requests. Currently, our application is limited to IPv4 support. We rely on Shopify for IP data, which may include IPv6, but we don’t have control over the computer or Shopify IP versions. Our advanced version does support IPv6, and we’ve provided a demonstration to illustrate this potential solution. Our solution has been instrumental in protecting hundreds of merchants’ stores daily. We’ll clarify these limitations and provide further assistance if needed. Please contact dev@otp.plus for any inquiries.
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