Securify Bot & Country Blocker
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Hi there, we're sorry that you didn't see the value in Securify. After looking up, I can see you never configured any blocking rules, so Securify couldn't do what we do best, block unwanted visitors. I've reached out via email to see if I can help you out with setting everything up. Best regards, Goran
cannot control the bots you allow
Hi there, we are sorry to hear that. The engineering team is working on improving bot blocking feature to allow custom bot blocklists. I will reach out as soon as it's released. Goran from Securify
Haven't used it but a day or so. Hopeful it will get rid of the bots from china and elsewhere accessing my site for who knows what purpose as I only sell in the US Update: Isn't blocking anything. I get errors when I test it. I've send email to support twice with no reply? Was supposed to get a 30 day premium trail but didn't get that either Not sure what is going on
Didn't block countries I was having issues with abandoned checkouts for, all for the Seychelles. It said it had blocked 6, yet I still had 14 abandoned checkouts from that country in 4 days. Tried to get support on this twice and their reply time is too long to be waiting for a reply.
This app went 8 MONTHS charging me and did not work at all
Hey, I am sorry to hear that, it's just a misunderstanding, Shopify just made an update which turned off the app in your theme, You will just need to turn it on back, but we understand your confusion. We initiate a refund from April and email you.
Horrible App and customer service is no help at all... Customer service doesn't help. they ignore your messages. Also... this app doesn't work at all. I had blocked a certain country, and yet I still got multiple fraud orders from that country that I blocked. DO NOT RECOMMEND...
We are sad to see you didn't appreciate our services, We went in a call with you to help, and you said you appreciated the help. But just to give us a negative review. If you need help with anything else, let us know and we are happy to help
Tried to block Germany didnt work
Hi, It simply because you didn't enable the theme app extension on the store We tried to reach out many times, no reply ! In 12 minutes after installing an app, you can't have the time to set it and test. Best
Customer service was helpful but the app simply didn't work. I initially contacted to see if my app was properly embedded because I couldn't even block my own IP address. After much back and forth it was discovered my devices are sending an ipv6 address. However I put in both the ipv6 and ipv4 ip addresses to test this app on not only my own ip but another many states away within the same country. I was suggested to upgrade twice within the troubleshooting. But it did not work. I have to leave a low review as I was asked multiple times to leave a review yet my issue was not resolved.
Hello Astral, Thank you for your feedback. I apologize for the inconvenience caused by the review requests. Currently, our application is limited to IPv4 support. We rely on Shopify for IP data, which may include IPv6, but we don’t have control over the computer or Shopify IP versions. Our advanced version does support IPv6, and we’ve provided a demonstration to illustrate this potential solution. Our solution has been instrumental in protecting hundreds of merchants’ stores daily. We’ll clarify these limitations and provide further assistance if needed. Please contact [email protected] for any inquiries.
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