All reviews

Rating Breakdown

  • 5
    84% (51 ratings)
  • 4
    5% (3 ratings)
  • 3
    5% (3 ratings)
  • 2
    2% (1 ratings)
  • 1
    5% (3 ratings)

Reviews with Text

  • 97% (59)
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1 / 5 Share

Aug. 11, 2023

Don't fall for advertised "Priority Dedicated Support" customer service is terrible, hasn't responded to any of the email sent to them, app does not work as advertised. AVOID this app!!!

Using app

3 days

Total reviews

16

Average rating

4.8

1 / 5 Share

Aug. 27, 2023

It started great when we were onboarded, however over the last few weeks we have sent several email requests for support, and no one has got back to us. As such we're not moving over to another app. Such a shame!

Using app

Over 2 years

Total reviews

10

Average rating

4.6

1 / 5 Share

Jan. 3, 2021

Disappointed. The app boasts that it can offer custom exchange rates but this isn't true unless you have the shopify plan or above - basic does not work. This is not explained anywhere. Communication with the developer is good, but it was such a waste of time... he had gone through everything, setting up the necessary coding etc, and 30 mins later then said I needed to upgrade my plan. I wanted this app as it said it would allow me to set custom exchange rates and would therefore not need to pay 50 usd extra on a plan. I would not recommend!

Using app

About 1 hour

Total reviews

3

Average rating

1.7

Developer Reply

We are sorry about your bad experience with our app. And I would like to inform you that Shopify only provides custom exchange rates with higher than the basic plan and we have mentioned that properly. Thanks!