EDP ‑ Easy Digital Products

Feb. 24, 2021

Axel has done such an amazing job with this app, it provides an end-to-end experience for sellers of digital products. What stood out to me is the exquisite customer service, which makes such a difference when you've got a query that you just need it resolved in a timely manner and effectively so you can get back to making sales. Truly recommend!

Feb. 20, 2021

Excellent product. I highly recommend it. Congratulations! It worked very well in my digital store. Upgrade only to multiple files per product. Thanks.

Feb. 17, 2021

I tried all apps for downloading files, I sell eBooks, every app have little bit different functional and process of downloading files is different! I choosed this app because I like how it looks in order page: customer see every product and click "download" button, in the same order page customer see process of downloading. Also I like that with this app my customers has two mails after purchase: one mail from my store, second mail from app- because sometimes mail can disappear in spam, so two mail is more sure about my customers will have their link after purchase! Support of Alex is great, very fast, if have some confusion- write and get help! Thanks! Best regards, Eleonora

Feb. 16, 2021

What used to be 10 hours of work per week is now zero. No more customers waiting, no more emails needed to be sent manually. everything is working super smooth. Plus, exceptionally beautiful customer service!!

Feb. 10, 2021

Perfect app for our digital products! So far everything works just fine and Axel even took some time to implement some extra wishes we had. Great app, great customer service - highly recommended. Keep up that good work :-) Best, Philip

Sept. 10, 2021

Original review (06.02.2021): This app works perfectly. Very easy to use and so customizable. It is also great that there is a free plan so you can try it out and see if it works for your needs. But above all, Axel is so helpful. We have encountered an issue and he solved it right away and he is incredibly kind. Thank you for this app Axel, we are forever grateful to you! :-) Cannot recommend it enough! _______________________________ Update (10.09.2021): I would like to add to my previous review that Axel continues to amaze me with how supportive and helpful he is. The app is great in and of itself: easy to use, new features are coming up all the time. But above all if there is an issue, he replies back asap. We have recently encountered a challenge that was totally not because of his app, but originated directly from Shopify resulting in an issue with our digital downloads. He is kind and he goes out of his way trying to solve the issues. In addition to that, Axel keeps you updated and explains everything for the layman. Plus he offers to help to do it himself if you are not able to do it on your end. I have never before experienced such a great app and customer service. If you need an app for your digital products, look no further!

Feb. 4, 2021

Used this app for over 100 digital files, it's 100% amazing. The customer support guy is super fast and nice, 5 stars all around - by far the best app for digital products. You can even customize the email receipt - it's SO EASY and fast! Instant delivery after customer purchases, no problems at all. Thanks!!!

Feb. 2, 2021

This app is professional and well done, not to mention the superior customer service. They genuinely care, thanks.

Feb. 1, 2021

There isn't any better digital product app out there! There are some others out there but THIS one is by far the best and easiest app i've ever used! Good job for making such an easy to use app!

Jan. 13, 2021

Love this app! We've tried a few of different ones and this has worked the best for us. It's SUPER easy to use and the best part about it is the awesome customer service. I can highly recommend using this app!

Jan. 6, 2021

So far so good! We ran into a little problem creating an email template but Axel was very quick to respond and fixed the issue. Great customer service and user-friendly app!

Jan. 6, 2021

We use it for our stores. Its a very good solution for us. Axel is very friendly and you can reach him direkt by email. Price and service is best if you want to sell digital items.

Sept. 13, 2021

Super fast, reliable and helpful support when issues come up - a customer claimed not to have received the automatic download, and Axel helped within one hour to fix the topic. Thanks! Great app! I just launched my eBook with it at: https://sustainavigator.com/products/ebook Easy to install, useful features (e.g., license keys, response mails) and a marvelous support in the process - fast, competent and very helpful answers by Axel. I would love to use the paid plan as it offers some more features but will have to sell first a few more books :-). Thanks and best wishes, Anke

Jan. 4, 2021

This integration is easy to implement and use - but should there be any queries, they are promptly and professionally addressed by Axel. We had an urgent issue that we HAD to iron out prior to launch, and he swiftly fixed it within a couple of hours. Thank you!

Dec. 30, 2020

The app is exactly what it's said to be - "easy". Very convenient interface and settings, something that I was missing with other apps. Customer service is second to none. Axel is super responsive and answered in minutes when we had an issue - fixing everything very quickly. Customer service is not so important until it's important - and then you are grateful when it's good. <3

Dec. 28, 2020

My shop specifically deals with digital downloads, I needed something 100% reliable for me a) to be able to upload files easily and more importantly b) for my customers to be able to receive their download instantly without glitch and this has been absolutely the perfect solution.

Dec. 15, 2020

Love this app so much! It has helped us quickly launch our product, and the constant communication that the developer has with both updates to the app and answers to emails has been great. Highly recommend!

Dec. 10, 2020

This app has been so useful for us and so easy to use! Axel has been readily accessible and more than willing to help me with any hiccups we experienced upon launch (even on Black Friday!). He is open to feedback and implemented one of my requests almost the next day. Thank you!!!! - Madeline

Dec. 9, 2020

It just works. It's really easy to setup and the developer is amazingly responsive. Really really really recommended

Dec. 8, 2020

I'm not big on adding paid apps to my store, but I have found a tremendous amount of value in this app. I am able to send license keys without a file attachment and use my custom license keys. Setup took about 10 minutes total. I've contacted support and the developer has been very responsive.