All reviews

Rating Breakdown

  • 5
    98% (263 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Aug. 15, 2024

Axel was really great! Myself, as a new user, to have someone actively reach out to help make sure everything is working smooth is a big help. He also help explained features that I don't quite understand.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It was a pleasure helping you get everything set up smoothly, and I'm glad I could clarify the features for you. If you ever have more questions or need further assistance, don't hesitate to reach out 😊

5 / 5 Share

Aug. 14, 2024

This app has been very helpful with making all types of digital products easy to be sold. Axel has been extremely helpful whenever I reach out as well.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review and kind words! Don’t hesitate to reach out whenever you need!

5 / 5 Share

Aug. 14, 2024

Die app ist sehr hilfsreich und den Support ist immer aktiv.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank! Ich habe gerne geholfen!

5 / 5 Share

Aug. 9, 2024

I would definitely recommend EDP to others, Alex was very good taking care of making sure I set up my digital product correctly and honestly it was very easy to use and a great tool//service. Thank you

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! I'm glad to hear that you found EDP easy to use and that I could assist you in setting up your digital product. Your recommendation means a lot, and I'm here to help if you need anything else in the future. Thanks again!

5 / 5 Share

Aug. 7, 2024

Very pleased with Axel's service. Helped 1000%. Fast and knowledgable! Thanks!!

Store

My Store

Using app

2 days

Developer Reply

Thank you so much for your wonderful review! I'm thrilled to hear that you were very pleased with my service and found it helpful. If you ever need further assistance, don't hesitate to reach out. Thanks again!

5 / 5 Share

July 29, 2024

Great fast support after disappointing experiences with another app

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

Very good, easy to setup, very good customer service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

EDP is a great product that is quick and easy to setup. Axel is also a great guy who always answers quickly, is friendly and always does his best to solve problems & develop the app further. From me: More than deserved 5/5 stars.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! I'm thrilled to hear you're enjoying the app and the support I provide. Please feel free to reach out if you have any more questions in the future. 😊

5 / 5 Share

June 28, 2024

I have been so afraid of this part of setting up my digital store and this one app has completely changed the game for me. Its ease of use and help from Axel is unmatched!!!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! I am always happy to help so don't hesitate if you need anything else with the app 😉

5 / 5 Share

June 16, 2024

I have used EDP for a long time and it really helped me out in selling license keys for digital products. I can upload my own license keys and set prices for each duration in an intuitive way. I recommend you using this if you have similar needs as me.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It's great to know that the features for uploading license keys and setting flexible pricing options have met your needs effectively. I appreciate the fact that you also recommended the app to other merchants with the same needs. Thanks a lot :-)

5 / 5 Share

June 5, 2024

Works like a charm! Easy interface, versatile functions and very fast upload times. Friendly support in case you need it. Our warm recommendations!

Using app

3 months

Total reviews

19

Average rating

5.0

Developer Reply

Thank you for the fantastic review! I am thrilled to hear you find the app easy to use and user-friendly. Your feedback is greatly appreciated. If you ever have any questions or need assistance, feel free to reach out to me. 😊

5 / 5 Share

June 1, 2024

The support team was incredibly helpful and went above and beyond to assist me. They fixed my issue right away, demonstrating a high level of expertise and efficiency. Moreover, they were extremely pleasant and professional throughout the entire process. I was very impressed with their service and would highly recommend them to anyone in need of support.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! I was really pleased to help, and I'm glad you were satisfied. Feel free to reach out if you have any more questions in the future :-)

5 / 5 Share

May 27, 2024

I took the Pro Plan from the beginning because it has all the storage and tools I need to get the job done. Easy to use, download attempt limits, quick response and efficiency when you have questions, and better user experience. I have a 6th sense for finding what's working for me and my business, so I didn't go wrong this time either! The details matter and make all the difference! Thank you for your work and patience, Axel!

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you! I'm pleased to hear that everything is functioning as you hoped and that it's contributing to your business's success. Please feel free to reach out if you have any more questions about the app :-)

5 / 5 Share

May 14, 2024

We originally got this app to help with selling audiobook codes. It has also worked well when selling and immediately fulfilling ebooks with hardcover book purchase—including when purchasing at a POS when traveling at conventions. Axel has been great to work with when we've had a problem or difficulty and support has been outstanding. Highly recommend using this app for selling digital products.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a 5-star review—I truly appreciate it! It was a pleasure assisting you. Please don't hesitate to reach out if you have any more questions. You have my email, and I'm always happy to help.

5 / 5 Share

May 14, 2024

This app is so easy to use! I sell teacher resources, all digital, on Shopify using this app. Axel is also super responsive to any questions I have and is always helping me out!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! Don't hesitate to get back to me when you have any other questions : I'm always happy to help! :-)

5 / 5 Share

May 9, 2024

I'm in total agreement with everyone else in the reviews. It's pretty rare to find any plugin, app, or service that actually consistently works! But Axel is clearly super-attentive to making sure everything is running smoothly. I've had two instances where I needed a little guidance from and Axel was super responsive and helpful in both instances. No kidding, I actually sleep better and night knowing I'm not going to wake up to some buggy issues a customer has run into (used it happen all the time with other download solutions!)

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

That's awesome, thank you so much for your detailed review and for sharing your experience with my app! I'm thrilled to hear it meets your expectations. Please feel free to reach out if you have any further questions. 😊

5 / 5 Share

May 2, 2024

Great app but more importantly, such great help with set-up and customization!

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your review! Don't hesitate to get back to me if you have any other questions :-)

5 / 5 Share

May 1, 2024

The app works great, but more importantly Axel is extremely responsive and helpful. I've run into a couple of issues during the years I've been using this EDP, and both times he was quick to respond and he even stuck with me for a number of weeks as we worked with Shopify to resolve an odd and very specific issue I was experiencing. Highly recommended!

Using app

About 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much! It was the first time I needed to get the Shopify dev team involved to fix the issue you encountered (since it was related to your fulfillment settings). It helped me to learn a lot about this process so thanks for that as well!

5 / 5 Share

April 28, 2024

Amazing customer service and timely responses! Honestly I never write reviews but I've been using this service for my store for over two years now and never had a single problem. Today I had a question about billing and was absolutely surprised about the professionalism and quality of the customer service. If you're considering another provider for downloads/hosting services for your products, don't lol.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and wonderful review! It’s always a pleasure to read such positive feedback from users like you who have been using the app for several years. Please don’t hesitate to reach out if you have any other question in the future :-)

5 / 5 Share

April 25, 2024

The support guy is the developer, and hes a great friendly dude, helped me out a lot, app is great.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review and kind words :-)