EDP ‑ Easy Digital Products
Boost sales by easily delivering downloads and license keys
Rating
5.0
feedback
196
chart
#4,797
All reviews
Review RSS Feed
Nov. 27, 2023
This is the best app out there for digital downloads - no question about it. Very intuitive to set up, great customization options, customer service is also absolutely 10/10 I've had major issues with other digital downloads apps so this one is a life saver!! Thank you
Thank you so much for your review and kind words about my app and support. Don't hesitate to contact to me when you want if you have any questions about the app :-)
Nov. 20, 2023
We really wish we'd downloaded this app a lot sooner. We were stuck with Shopify's terrible digital downloads app for eight months, facing non-stop issues and constantly having to apologize to our customers over email about their files. Ever since we switched to this app, it's been like a breath of fresh air. Our inbox is finally quiet, no more problems! The interface is easy and smart, does exactly what we need. And if a customer can't download a file, there's a simple button to refresh their links. We absolutely love this app - it's made a huge difference in our business and in our customers' experience. Plus, Axel is really on the ball and super helpful.
Thank you so much for your wonderful review. It also means a lot because it is the 200th review on the app, which is amazing. Thanks a lot!
Nov. 18, 2023
I love how easy it was to set up EDP and use it. When I had a question, Axel responded quickly and professionally. My shop is not open yet, but I've already tried it out with a test order and everything worked perfectly. Thanks, Axel. This app is great.
Thank you so much for your review and your kind words about my app. Don't hesitate to get back to me again if you have any other questions!
Nov. 14, 2023
This app was easy to install and use. The download happens perfectly. Axel is very responsive to questions and offers in-depth support with any questions I have. I really like this app.
Thank you for your kind words! It's my top priority to ensure merchants like you have a seamless experience and get the support they need. Don't hesitate to contact me if there's anything else I can do for you. Thanks again :-)
Nov. 6, 2023
Easy to use app. Download links perfectly placed after order plus customers get an email with the link also - this was everything I needed as we have 20+ digital products and variants. Axel is super quick to help with any issues. Thank you.
Thank you so much. I'm always here to help! You have my email so don't hesitate to get back to me if you need anything else :-)
Oct. 30, 2023
I was using another app before this one, and let me tell you, this app has saved my sanity! No PDF stamping issues, no fulfillment issues, NO ISSUES AT ALL! Thank you!
Thanks a lot for your review. I’m glad you like the app and especially some specific features like PDF Stamping. Thank you again :-)
Oct. 19, 2023
Axel has been incredibly helpful getting our sites up and running with his help. He has also been able to help us with any issues that have come up in a super timely matter and this is one of the most reliable apps for digital products available!
Thank you so much. I was glad to help and happy to take notes of your feedback to improve the app with new features in the next versions. Thanks again!
Oct. 19, 2023
I sell a lot of digital products in the form of PDF knitting patterns and this app makes it so easy to add new ones or update existing files.
Thank you so much for you review! And thanks for describing your use case. I'm super happy to know it fits your needs perfectly :-)
Sept. 13, 2023
It has been ver easy and straight forward experience seting up your digital products and keys in this app. Highly recommend it!
Thank you so much! I'm super happy to read that you like the experience using my app!
Sept. 7, 2023
Absolutely incredible solution for selling digital goods. The service is incredible - Axel was so helpful and went above and beyond to help me. My internet connection was weak, and a bigger file wasn't uploading (problem was on my end), so he offered to upload it for me if I send him the file via WeTransfer. It was uploaded right away. Thank you Axel!
Thank you so much Ashmi! I was super happy to assist you and I'm glad you are now able to sell your files using my app :-) . Don't hesitate to get back to me if you have any other questions or need more help!
Sept. 2, 2023
What a wonderful, use friendly and EASY app to You. I only watched their few minutes of a tutorial and BOOM done! Was making money ASAP thank you!!!
Thank you so much for your review and kind words about my app! I’m so happy to read it helps you to make more money here :)
Aug. 23, 2023
I have been using this app for a few years now, and never once had a problem. I experienced my first issues today (totally my fault, I deleted variants instead of updating products). Customer service was so quick and helpful to help me work out what had happened. It was really reassuring to be able communicate with a real person who was genuinely interested in trying to help me. Thank you so much!
Thank you so much and thanks also for being a user of the app for a few years now! I’m glad to know my app satisfies you perfectly here :)
Aug. 7, 2023
Axel is very responsive and his application helps us easily deliver our virtual license keys with ease.
Thank you so much for your review!
July 25, 2023
So easy to use, and exactly what I needed. I had a few questions about the product and Axel got back to me immediately. Very impressed!
Thank you so much! Glad you mentioned how easy it is to use as it's my main focus point when I develop new features for the app :-)
July 20, 2023
Works great, be advised people will on average download several times. At least in my application. Setting a low download limit or time limit will trigger a slew of support requests
Thank you so much for your review! I completely agree with you. I would still add a download limit but not too low so you don't get your customers to contact you because they can't download their files anymore.
Sept. 27, 2024
I love it, its easy to setup, very stable and never has issues so far, well done.
Thank you very much for your review. And yes, I hope my app will help your business to grow!
May 26, 2023
It works, It provides the right level of customization and has a reasonable starter price and there is no fee per sale. All I needed.
Thank you so much for taking the time to leave your review! I'm happy to hear it perfectly fit your needs :)
May 25, 2023
Super easy to set up and use. A video is ready to show you how to do every step. Exactly what I was looking for!
Thank you so much! I’m working on more videos to explain other features of the app - thanks for mentioning this part :)