EDP ‑ Easy Digital Products
Easy Digital Products - Sell Files & License Keys on...
Rating
5.0
feedback
268
chart
#3,518
All reviews
Rating Breakdown
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Jan. 4, 2022
Anyone selling digital deliverables should have this app. EDP does exactly what it's supposed to do and the support is ASTOUNDING! I've tried numerous apps that take a lot of tinkering to work right, and this is the first one that actually has a fantastic user interface. I was able to get our digital store going in literally 10 minutes, and as we update files switching them out is very quick and easy. And support is fantastic. I've asked Axel several questions to make sure I'm doing something right and even put in a feature request and he's been super quick to respond and very helpful for my organization. I wish every app was as fantastic as this one.
Thank you so much. That is really a wonderful review. I'm so glad that you talked about the interface since it's definitely a point I spent a lot of time working on when I update the app. Don't hesitate to come back to me when you have any questions, I'm always happy to help! Thanks again :)
Dec. 27, 2021
I find the app super easy to use, and above all Alex the developer had made an adaptation for free even though I only use the free version. And above all, the adjustment was done within hours. Really great support !!! Ich finde die App super einfach zu bedienen, und vor allem hatte Alex der Entwickler, obwohl ich nur die free version benutze ein Anpassung kostenlos vorgenommen. Und vor allem war die Anpassung innerhalb von Stunden erledigt. Echt super Support !!!
That's amazing. Thank you so much for your complete review and kind words about my app and support! I'm definitely more than happy to help if you need anything else with the app :)
Dec. 16, 2021
Muy buena aplicación, se ha cambiado por otra que se utilizaba y ha mejorado la funcionalidad de productos digitales. Por otro lado, el soporte por parte de Axel Hardy fue: rápido, amable y eficaz. Recomendada!! Enhorabuena Alex Hardy :)
Thank you so much for your review! My apologies, I'm replying in english but I understood what you wrote in your review and it definitely makes me super happy to read your kind words! Don't hesitate to come back to me if you have any other questions :)
Dec. 11, 2021
رائع جداً من افضل التطبيقات للبطاقات الرقمية انصح فيه بقوة انصح فيه جداً كنت ابحث عن تطبيقات كثيرة لكن هذا الوحيد الذي اعجبني
Thank you so much! I was able to translate your review and am so happy to read your kind words. Thanks again :)
Dec. 1, 2021
We switched to this app right before Black Friday sales, and it worked like a dream! I do wish the app had a few more features, but the developer said they are on the list to create. The developer also offered QUICK and SUPER HELPFUL troubleshooting strategies!
Thank you so much for your wonderful review. You are the 100th on my app and it means a lot! I will definitely integrate the features you suggested that will also help other merchants. Thanks again for your kind words :)
Nov. 23, 2021
Great and simple app. Easy to install and configure. Awesome support and app developer is open for feedback.
Thank you so much! I always follow merchants suggestions, it's what made the app what it is today so thanks for that, your idea is awesome and I will integrate it in a future update. Thanks again :)
Nov. 18, 2021
Works great! Easy set-up and everything is personalizable. You also get super quick and helpful support via the App-Chat when you need it. Can only recommend.
Thank you so much for your review! I'm always happy to help : don't hesitate to come back to me if you have any other questions about the app. Thanks again :)
Nov. 16, 2021
evaluated a couple of apps and this one by far is the best one that suits my needs. Good flexibility and selection of features. Would love to support adding multiple fields other than just the license key such as expiration, serial number..etc and also link to shopify inventory
Thank you so much for your awesome review! I am working on new updates for the app including the feature you suggested with new fields for the license keys. It's a big one but I'm on it! Thanks again :)
Nov. 15, 2021
This app works great, and the support provided is exceptional. Do not hesitate to try it out! It will not disappoint.
Thank you so much! I was happy to find a solution for your theme problem :) . Don't hesitate to come back to me if you have any other questions or need some help!
Oct. 20, 2021
I use this app to sell my digital designs. This app works great for having a lot of designs and is very user friendly. I would definitely recommend this app for anyone selling digital products. The creator of the app is also very helpful with any questions or recommendations on helping improving anything that might work better for you and your products.
Thank you so much! I'm always happy to improve the app based on merchant's feedbacks like the one you shared with me by email. I will definitely continue to release new updates to make the app better and better :) . Thanks again!
Oct. 17, 2021
We have tried well over 5 different download apps on Shopify and this is by far the best one! It's super easy to use and reasonably priced. Our customers love it as well !! Thank you!
Thank you very much! I really appreciate your kind words. My aim is to make the process simple for you to set up digital products using the app and for your customers to find it easy to download them. So I’m so happy that you mentioned the fact that you and your customers enjoy using it! Thanks again :)
Oct. 12, 2021
Amazing app. Very easy to use and works very well. The support that offers the developer is also excellent. He has solved an issue i had by updating the app in less than 1 hour!
Thank you so much! I'm always happy to help so don't hesitate to come back to me if you have any other questions with the app. Thanks again for your messages yesterday and glad you liked the app :)
Sept. 22, 2021
Amazing app that works very smoothly - I haven't received a single support ticket related to customers needing help downloading their digital products, which is the best possible outcome for me. Since my customers use it without any issues or hassle, I'm happy and they are happy. The developer of this app is also very helpful and friendly. Highly recommended!
Thank you so much for your amazing review! If the app brings value to you and your customers, my goal is reached. New features are coming to the app in the next few days / weeks, I hope you will like them as well :) . Thanks again!
Sept. 16, 2021
Support is great - super easy to use. Very reasonably priced - highly recommend 10/10. Really enjoying and so far no issues with customers downloading!
Thank you so much! I'm really happy that you mentioned the fact that the app is easy to use : it's definitely one of my main priorities when I add new features. Don't hesitate to ask if you need anything else, I'm always happy to help. And thanks again for your kind words :)
Sept. 6, 2021
Incredible customer support from an attentive developer who's willing to help. He provided a solution that fits our needs and we were then able to upgrade and move forward with business! Highly recommended.
Thank you so much for your wonderful review! I'm glad that the solution I provided worked for the specific situation we talked about :) Don't hesitate to come back to me if you have any other questions about the app. Thanks again!
Aug. 26, 2021
Very cool app doing what it should do. Also very fast and super helpful support. Big thanks to Alex for making this!
Thank you so much! I’m always happy to help so don’t hesitate to contact me when you have any questions about the app. Thanks again for your review :)
Aug. 14, 2021
Amazing app! A few months back I had been searching and wracking my brains on how to fulfil digital items without going through a long cumbersome process - this app does it all without any hassle and has a brilliant method to manage digital inventory. Would love to see one more feature perhaps - A way to mask the digital item that is given in the order and a way to know its been "redeemed" or "opened"
Thank you so much! Your review was already amazing but you made it even better with your awesome suggestions to improve the app. I always highly take in consideration the merchant vision and they help me to improve the app in the different updates I push. I have added both of your ideas in my to-do list and I will study them next week to see if I can integrate them in a future app update :)
Aug. 11, 2021
Once we set it up the only thing we needed to do was to ensure that we kept an eye on how many of our licenses were left. You can tag different sets of licenses so that they proper ones are delivered with the right product. This app works so well that you almost forget it's even there, we've had no issues delivering almost 1000 licensees, and there has been ZERO issues. We've not had one support case about a user not getting their license or not being able to find it. This is the mark of a great app.
Thank you so much for your very complete and honest review, I appreciate your kind words about my work a lot! You know that you can contact me anytime when you have any questions or requests about my app through the integrated support chat :)
July 14, 2021
We were a little worried before rolling out a big download for the first time and as the very first thing we do with this app. It could not have gone better. The downloads were rock solid and we had zero customer support tickets about it. It's also worth mentioning that the developer offers incredible support. Very responsive and accommodating, which makes us feel like it was a great choice to trust their solution for our brand. Short version: get it. The peace of mind is worth every penny.
Thank you so much! Your review definitely made my day :) I'm more than happy to help you when you have any questions and glad to read that you are recommending my app to other merchants! Thanks again!
July 14, 2021
I have switched from Digital Downloads App to Easy Digital Products. I was facing too many issue there. Yesterday, just I started integrating this and my experience is really awesome. The top of all is the excellent customer service which I experienced. I was facing some difficulties during the integration and I just left a question on the chat. Just within 30 minutes I got a reply with the solution. It was sorted. Then I directly chat with Axel Hardy, He solved all my queries on the spot with patience. This is what is known as customer service because product is available everywhere but what is more important is the service. Great Axel. Keep the great work going.
Thank you so much for your amazing review! I'm so happy to read that my app fits your needs. You know that if you have any other questions while using it, you can contact me through the integrated chat. I will always be more than happy to help! Thanks again :)