EDP ‑ Easy Digital Products
Boost sales by easily delivering downloads and license keys
Rating
5.0
feedback
196
chart
#4,797
All reviews
Review RSS Feed
Oct. 20, 2021
I use this app to sell my digital designs. This app works great for having a lot of designs and is very user friendly. I would definitely recommend this app for anyone selling digital products. The creator of the app is also very helpful with any questions or recommendations on helping improving anything that might work better for you and your products.
Thank you so much! I'm always happy to improve the app based on merchant's feedbacks like the one you shared with me by email. I will definitely continue to release new updates to make the app better and better :) . Thanks again!
Oct. 12, 2021
Amazing app. Very easy to use and works very well. The support that offers the developer is also excellent. He has solved an issue i had by updating the app in less than 1 hour!
Thank you so much! I'm always happy to help so don't hesitate to come back to me if you have any other questions with the app. Thanks again for your messages yesterday and glad you liked the app :)
Aug. 26, 2021
Very cool app doing what it should do. Also very fast and super helpful support. Big thanks to Alex for making this!
Thank you so much! I’m always happy to help so don’t hesitate to contact me when you have any questions about the app. Thanks again for your review :)
Aug. 11, 2021
Once we set it up the only thing we needed to do was to ensure that we kept an eye on how many of our licenses were left. You can tag different sets of licenses so that they proper ones are delivered with the right product. This app works so well that you almost forget it's even there, we've had no issues delivering almost 1000 licensees, and there has been ZERO issues. We've not had one support case about a user not getting their license or not being able to find it. This is the mark of a great app.
Thank you so much for your very complete and honest review, I appreciate your kind words about my work a lot! You know that you can contact me anytime when you have any questions or requests about my app through the integrated support chat :)
July 14, 2021
We were a little worried before rolling out a big download for the first time and as the very first thing we do with this app. It could not have gone better. The downloads were rock solid and we had zero customer support tickets about it. It's also worth mentioning that the developer offers incredible support. Very responsive and accommodating, which makes us feel like it was a great choice to trust their solution for our brand. Short version: get it. The peace of mind is worth every penny.
Thank you so much! Your review definitely made my day :) I'm more than happy to help you when you have any questions and glad to read that you are recommending my app to other merchants! Thanks again!
July 1, 2021
我用这个应用派发激活码，很好用。如果能支持多语种就更好了。还有基于不同的种类分开不同的提示也会更好。目前来说功能是基本够用的，但是对于未来，是否能有一些组合定制的可能性或者也能对使用有更多的帮助。给予好评。
Thanks for your review! It's in Chinese but I was able to translate it. If you want to share more details about the suggestion you made here by email, feel free to contact me, I'm always happy to improve my app based on great suggestions like yours :)
July 1, 2021
Very simple to set up and great support! Exactly what's needed to include license keys in purchases.
Using app
1 day
Total reviews
1
Average rating
5.0
Thank you so much! Don't hesitation to come back to me if you have any questions about the app, I'm always happy to help :)
June 19, 2021
This app is EXACTLY what I was looking for. I tried out SendOwl and it was a complete disaster. Easy Digital Products however is perfect. Strong and reliable feature set and a great interface. Highly recommend!
Thank you so much! I'm so happy to read that my app perfectly fits your needs. I'm also glad you mentioned the app interface since it's a point I particularly take in consideration while developing new features in the app! Thank you so much again :)
May 30, 2021
Excellent app for digital downloads and also excellent customer service. Used this app since we opened up shop and couldn't be happier with it!
Thank you very much for your review! I’m always happy to help you when you have any questions so don’t hesitate to come back to me directly in the chat or via e-mail :) . Thanks again!
May 7, 2021
Majority of products that I sell in my online shop is digital. I had been using other app for a few years and I was looking for an app that's more advance. This app is perfect. The interface is amazing and the customer service is amazing!!!
Thanks a lot Audria! I'm so happy you like my app, its interface and my customer service! I'm always glad to help so if you have any other questions, you already have my email : don't hesitate :) . Thanks again!
May 4, 2021
I've just been using this app for a couple of days since transfering my store from Squarespace to Shopify and I'm really pleased with it so far. Axel is quick to respond on email and so far I've had no issues reported from my customers. Easy and straight forward :)
Thank you so much! I’m really glad to know that my app makes the transition from your old Squarespace website to Shopify easier. Don’t hesitate to come back to me if you have any other questions, I’m always more than happy to help! :)
March 28, 2021
Much faster than the other digital download apps I've tried. I'm very impressed with the continued updates from the developer and improvements constantly coming out.
Thank you very much for this wonderful review. I'm glad you liked the updates I make for the app. More will come in the next few days based on merchant's reviews like you :) . Thanks again!
Jan. 22, 2023
Elegant easy to setup and use app which delivers a range of eBooks faultlessly. The support is outstanding - quick and painstaking (immediate response on a Sunday evening!!) Highly recommended. Been using this app for a couple years now on two different sites. Support is also awesome - on a Sunday morning (UK time) the support response was 5 minutes after emailing them, and the problem was sorted immediately based on their advice! Outstanding!
Thank you so much for your awesome review! I'm always happy to help and even during weekends :) ! Glad you mentioned the fact that the app is easy to use! Thanks again!
Feb. 20, 2021
Excellent product. I highly recommend it. Congratulations! It worked very well in my digital store. Upgrade only to multiple files per product. Thanks.
Thank you so much! Glad you liked the app! You have my email if you have any questions about the app, I'm always happy to help. Thanks again :)
Feb. 10, 2021
Perfect app for our digital products! So far everything works just fine and Axel even took some time to implement some extra wishes we had. Great app, great customer service - highly recommended. Keep up that good work :-) Best, Philip
Thank you so much Philip! I was happy to integrate your suggestion that will bring value to everyone in the app. Don't hesitate to contact me again if you have any questions or any other suggestions in the future :)
Feb. 2, 2021
This app is professional and well done, not to mention the superior customer service. They genuinely care, thanks.
Thank you so much! I'm always happy to help or to reply any questions you have :) thanks again!
Jan. 6, 2021
So far so good! We ran into a little problem creating an email template but Axel was very quick to respond and fixed the issue. Great customer service and user-friendly app!
Thank you so much! Always happy to help if you encounter something unusual! I'm glad you mentioned the "user-friendly" side of my app : that's a point on which I focus A LOT when developing new features in Easy Digital Products :)
Dec. 30, 2020
The app is exactly what it's said to be - "easy". Very convenient interface and settings, something that I was missing with other apps. Customer service is second to none. Axel is super responsive and answered in minutes when we had an issue - fixing everything very quickly. Customer service is not so important until it's important - and then you are grateful when it's good. <3
Thank you so much for your review! It's the 50th on this app and I could not expect a better end of the 2020 year than with a wonderful review like this one. Thanks again and when you need anything, have a question or a suggestion for my app, you can always contact me and I will be super happy to help / hear what you have to say... Thanks and happy new year :) !
Dec. 28, 2020
My shop specifically deals with digital downloads, I needed something 100% reliable for me a) to be able to upload files easily and more importantly b) for my customers to be able to receive their download instantly without glitch and this has been absolutely the perfect solution.
Thank you so much! An awesome review to read and I'm happy to see that the app gives you the value you are looking for. You know that if you have any question you can contact me and I'm always happy to help. Thanks again for your wonderful review here :)
Dec. 8, 2020
I'm not big on adding paid apps to my store, but I have found a tremendous amount of value in this app. I am able to send license keys without a file attachment and use my custom license keys. Setup took about 10 minutes total. I've contacted support and the developer has been very responsive.
Thank you very much! Very happy to read this kind of review! In any case, if you have more questions or suggestions for the app, you know that you can always contact me when you want :)