All reviews

Rating Breakdown

  • 5
    84% (104 ratings)
  • 4
    8% (10 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)

Reviews with Text

  • 99% (123)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 3, 2025

Had tech support fix a problem which was promptly handled. Great app for doantions.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2021

Fast and friendly help. Easy to configure and loads of options. Stoked with the app especially for a charity like ours.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2021

Super efficient and easy to use! Great customer service, helped me with the set up of the app really fast!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2021

Great customer support, super agile and willing to help. We use the app to let customers make deposits for their credits and its super helpfull. We really recommend it.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

Great customer service! The support team have been really helpful and reliable! Would highly recommend them!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

I love this app! Easy to set up the donation box and info. I had some trouble installing it on my site, only because my site has a lot of custom coding, and customer service helped me out. Thanks!

Using app

4 days

Total reviews

10

Average rating

4.5

5 / 5 Share

Dec. 7, 2020

The backend of websites is difficult. The customer service was able to help target and fix our bugs.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Used this app to give customers the option to donate to our chosen non-profit organization on the cart page and as a product listed on a separate page. So far we've been getting donations and it works great. The support team has been very helpful and quick to respond with our customization requests, they were able to remove the questions and reviews that defaulted to products in our theme, and customized the drop-down menu. The tracking feature isn't very granular, just shows the total amount donated by month, but it is easy to pull more information by filtering by the product in Shopify's reports.

Using app

30 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 3, 2020

Donations are important to us in the same way purchases from our store help our museums. We use the basic plan and it does everything we need it to do, but could see us using the advanced plan in future as our customers may want the option of donating to the individual sites that our organisation operates. Tech support have been really helpful and quick to respond. Very happy user :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Great support and Great App! They were willing to help us with the integration in a fast and timely manner.

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

This app has phenomenal support. Thank you for helping me fix my problem again. You guys are super helpful

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Excellent support! The app works perfectly, got quick help with changing the look really. Keep it up!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

Outstanding support, took the time to update my install so the donation wouldn't popup in cart again once the user had donated. Well done guys, really thankful for your great help on this!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

The in app support on live chat is great! Would recommend it to anyone who would like to use it......

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 15, 2020

very good customer service. usually responds within 3-4 hours with easy instructions and all the questions and problems gets answered.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

I added the Easy Donation app to our store, but quickly realized that it didn't cooperate with our theme. I connected with Pallavi on their support team and received custom code to change the look of the app so it integrated more seamlessly. The app has already been successful, and I highly recommend it if you're also a non-profit looking to offer additional donation options at checkout.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2020

I used this app for donations for our Ocean Foundation. They do a great job and are always quick to help when I run into a problem. Highly recommend this app.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2020

The team at Zestard Support have been amazingly patient and supportive in helping me set up the app.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2020

We're using this app in a slightly different way as a Tip/Pay It Forward option and it's been working out great. Support from the team has been fast and helpful!

Using app

25 days

Total reviews

15

Average rating

4.9

5 / 5 Share

April 21, 2020

Fantastic support that enabled us to configure the app just like we wanted! Highly recommended if you want to implement a donation part in your online store.

Using app

About 6 hours

Total reviews

3

Average rating

5.0