All reviews

Rating Breakdown

  • 5
    87% (147 ratings)
  • 4
    7% (12 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)
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5 / 5 Share

May 24, 2021

The customer service is excellent. I wanted my donation to only show on my cart page and they were able to custom code in my store's backend to remove it from my product page. Would recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2021

Exactly what I needed. We had support do a bit of customization and they did so very effectively and promptly. Very pleased with the app.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2021

Fast and friendly help. Easy to configure and loads of options. Stoked with the app especially for a charity like ours.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2021

Super efficient and easy to use! Great customer service, helped me with the set up of the app really fast!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2021

Great customer support, super agile and willing to help. We use the app to let customers make deposits for their credits and its super helpfull. We really recommend it.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

Great customer service! The support team have been really helpful and reliable! Would highly recommend them!

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

I really like this application it is easy to install and the team is always ready to help us with any problem, they are always there for us

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

I love this app! Easy to set up the donation box and info. I had some trouble installing it on my site, only because my site has a lot of custom coding, and customer service helped me out. Thanks!

Using app

21 days

Total reviews

10

Average rating

4.5

5 / 5 Share

Dec. 7, 2020

The backend of websites is difficult. The customer service was able to help target and fix our bugs.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Used this app to give customers the option to donate to our chosen non-profit organization on the cart page and as a product listed on a separate page. So far we've been getting donations and it works great. The support team has been very helpful and quick to respond with our customization requests, they were able to remove the questions and reviews that defaulted to products in our theme, and customized the drop-down menu. The tracking feature isn't very granular, just shows the total amount donated by month, but it is easy to pull more information by filtering by the product in Shopify's reports.

Using app

30 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 3, 2020

Donations are important to us in the same way purchases from our store help our museums. We use the basic plan and it does everything we need it to do, but could see us using the advanced plan in future as our customers may want the option of donating to the individual sites that our organisation operates. Tech support have been really helpful and quick to respond. Very happy user :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Great support and Great App! They were willing to help us with the integration in a fast and timely manner.

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

This app has phenomenal support. Thank you for helping me fix my problem again. You guys are super helpful

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

The customer support has been very quick to respond and go above and beyond to make sure everything was the way we needed it for our store. It does everything it says it will do!

Store

Kiwanis

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Excellent support! The app works perfectly, got quick help with changing the look really. Keep it up!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

My customers now have the ability to donate to the 3 most active charities in South Africa...awesome app...excellent support.

Store

Vanto

Using app

11 months

Total reviews

27

Average rating

4.4

5 / 5 Share

Sept. 4, 2020

Outstanding support, took the time to update my install so the donation wouldn't popup in cart again once the user had donated. Well done guys, really thankful for your great help on this!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

I had an issue I contact the team late at night I was in a hurry and they answered right away and helped me great support, best team thank you :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

The in app support on live chat is great! Would recommend it to anyone who would like to use it......

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

I used this app for a special promotion. It was wonderful and the customer support was the best I’ve seen! The app lets you create seamless donations and even gives those donating a receipt for tax records. For future similar promos, I will use this app again!

Using app

5 months

Total reviews

3

Average rating

5.0