All reviews

Rating Breakdown

  • 5
    87% (147 ratings)
  • 4
    7% (12 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 18, 2020

Very swift customer service. I had a formatting issue with how the donation function looked on the mobile layout. Within minutes of my email the support team responded and, not only provided advice, but also went into the back-end of my store and made the required formatting changes while I was working on other things! It was all sorted and I was barely involved. Great stuff.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

Great app! Customer service was super quick to respond and very helpful. Everything is up and running seamlessly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

I love the support given by Easy Donation. They assisted me from start to finish publishing donation feature in my store. Although I wish Easy Donation has more complex donation features in it, but I can work around my method and get it to launch with the help of support person.

Using app

13 days

Total reviews

9

Average rating

5.0

5 / 5 Share

June 18, 2020

Their customer service is awesome - so helpful! And their app seems to have everything we need to support our chosen charities.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2020

very good customer service. usually responds within 3-4 hours with easy instructions and all the questions and problems gets answered.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

I added the Easy Donation app to our store, but quickly realized that it didn't cooperate with our theme. I connected with Pallavi on their support team and received custom code to change the look of the app so it integrated more seamlessly. The app has already been successful, and I highly recommend it if you're also a non-profit looking to offer additional donation options at checkout.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2020

Fantastic app. Great customer service. They configured my donation box and put it exactly where I wanted it on my website.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2020

I used this app for donations for our Ocean Foundation. They do a great job and are always quick to help when I run into a problem. Highly recommend this app.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2020

Great app! We absolutely loved its simplicity and efficiency. And the customer service is top, quick and concise. Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2020

Amazing customer service and a really good response time. The app is set up and working really well. If you have any concerns, use the chat feature and they will assist and reassure you! Thanks

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2020

The team at Zestard Support have been amazingly patient and supportive in helping me set up the app.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2020

We're using this app in a slightly different way as a Tip/Pay It Forward option and it's been working out great. Support from the team has been fast and helpful!

Using app

Almost 2 years

Total reviews

15

Average rating

4.9

5 / 5 Share

April 21, 2020

Fantastic support that enabled us to configure the app just like we wanted! Highly recommended if you want to implement a donation part in your online store.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2020

Functional and well designed app with enough capabilities and customization. Good support. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2020

A very nicely designed app! Easy to use and functions properly. This can be integrated at homepage, product page or cart page with the help of support team who replies in a minute. Has plenty of options and specific image & messaging feature. Must try!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2020

Amazing app!! Had to research everywhere and read many blogs, and fortunately ended up finding out that most sources recommend Easy Donation and I'm glad I installed it. Has plenty of options and configurations that fulfill my needs, and where there was something too specific (I was sure that can be done) I reached out to their support and they quickly edited my theme's code to perfectly reflect my request as I needed. Thank you for your help and support :)

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2020

App works as promised, and I must say the best and most responsive customer service I've experienced from an App developer in the four years that we have had a Shopify site. 100% recommend.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2020

Five stars for customer service! Team was amazingly helpful with implementation. Would love to see this become a little easier to use for non-developers like myself, but the team made up for it by being quick and helpful. We have used this for three weeks and have gathered more than 100 donations.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2020

Great customer service from the support team, very reactive. Design needs to be fine-tuned. When we click on donation button it would be great that the page doesn't need to be reloaded because customers think it is a bug and that the donation wasn't added to the cart.

Store

Näak

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2019

We have started to use the app now, but had some minor issues with installing. I contacted the support and within less then 8 hours everything was solved! Great technical support! If the app runs as smooth as the support handled our issue, definitely 5 star rating!

Using app

4 months

Total reviews

1

Average rating

5.0