Rating

4.9

feedback

915

Reviews

chart

#395

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    13%
  • Less than a year
    73%
  • More than a year
    10%

Reviews Summary

The reviews for the EasySell COD form app are overwhelmingly positive, with users praising the app for its ease of use, excellent customer service, and quick problem resolution. Many users highlighted the app's impact on increasing conversions and improving sales. The support team, especially mentioned individuals like Ogi and Sara, received high praise for their responsiveness and helpfulness. Users also appreciated the customizable options and user-friendly interface of the app. However, there were a few negative reviews mentioning difficulties in setup and unresponsive support in some cases.

Highlights

Positive feedback on ease of use and impact on sales
High praise for customer service and support team
Appreciation for customizable options and user-friendly interface
Negative feedback on difficulties in setup and unresponsive support

Rating Breakdown

  • 5
    97% (889 ratings)
  • 4
    2% (17 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 23, 2024

They solve a very specific problem that I had, the support is the best, very quick 100% recommended

Store

Blem

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Very Useful and best team they have for support. Every website should have this app.

Store

Blacc

Using app

2 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 25, 2024

Frustrating Experience with Cash on Delivery App I had a very disappointing experience with this app. The service is unreliable—several of my orders were automatically canceled without any explanation. It's especially frustrating for users in Asian countries since customer service only operates during European working hours. If you encounter any issues, be prepared to wait up to two days for a resolution. Overall, this app is not useful for those in Asia. I wouldn’t recommend it!

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey, thank you for your review. We have checked all our support channels, Online chat, WhatsApp and Email, and we didn't find any message from you, kindly verify where you sent your request. We provide 24/7 Online Chat and WhatsApp support, we have dedicated team to 6 agents operate around the clock to provide high quality support and assistance.

5 / 5 Share

Sept. 18, 2024

very goog app highly recomended

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Très bonne application et le service client est réactif. Merci à vous

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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