All reviews

Rating Breakdown

  • 5
    92% (73 ratings)
  • 4
    5% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 99% (78)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2021

This is very helpful to provide summary reports of top sellers. The developer has been very helpful in making custom reports. Great price too!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 27, 2021

We used this app to create a custom report. We needed to add data fields to a report that was create by a third party app. Emailed support, quick, timely response, and it was done! Best Shopify App support ever! 100% recommend.

Using app

About 19 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

April 29, 2021

A very robust reports solution. We use many auto reports we designed on this app. Great customer service! Highly recommended.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

This app is a great value and easy to use. Highly recommended for sharing info with your stakeholders!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2021

Really love this app, currently using it as the backbone of our order management system. Super useful especially when you have a huge catalog of products. Amazing customer support as well - they even added a new attribute to the reports to fit our needs.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

I've just signed up but am definitely going forward with a subscription! My shop is fairly small but I wanted a few different automatic monthly reports and am more than happy to pay $5 per month to save me the time it would take me to figure it out on my own. I'm not code-savvy so I don't quite understand what all the variants mean. I got an automatic "hope you like it let us know if you need help" email after purchase and wrote back that it's great so far, but I'd love to be able to figure out how to do a category summary report. Within a day a real live person had CREATED THE REPORT TEMPLATE FOR ME and showed me a little of how it works!!! That's amazing. In this day of dealing with chat bots and simply not expecting customer service to even exist - it just made my day. Thank you Juan Manuel Garcia. You are an angel.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Great app. Gets me all the detailed reporting I need no matter how complicated it might be like zip codes for all orders with a particular product etc.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

I used this app because of its compatibility with Infinite Options by ShopPad (Another great App) but it not only does whats required with that app, the other abilities of the reporting is great. The support received when setting up and creating the 1st templates was very quick and allowed me to get this going without much delay Very happy

Using app

5 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 25, 2020

About exporting datas, Easy Reports app is the best. Very comfortable to export datas, user friendly UI, easy to handle and kind CS support team. (only thing i feel little hesitation is Pricing plan for Shopify plus. Other plans are really tolerable.)

Store

Pivo

Using app

About 1 year

Total reviews

7

Average rating

4.9

1 / 5 Share

Oct. 22, 2020

The app was very close to what we needed for reporting but the numbers were showing slightly off. We messaged support 6 times and waited over 10 days for a response. Our trial was ending and we wanted to see if we could get the reports sorted before we started paying (which we were happy to do for correct reports) - their response was "We have not had time to check, delete the app if you don't want to get charged".

Using app

15 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Our sincerest apologies for any inconvenience this has caused. We regret to inform you that we're currently encountering delays in addressing support tickets that necessitate an in-depth analysis of report numbers. If you're considering reinstalling the app, we're prepared to offer you a complimentary account as a gesture of compensation. Additionally, we commit to resolving your report issues within the upcoming 5 days. Thank you for your understanding and patience during this time. Best regards

4 / 5 Share

Sept. 16, 2020

An excellent and simple app with fantastic support at the right price that did exactly what I needed it to. I recommend this app.

Using app

5 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your review! Let us know if you'd like any modification or new feature to make the app more useful to you :-)

5 / 5 Share

Aug. 31, 2020

I have to say - after two interactions with Easy Reports - this app, and the support team, are amazing. The app provides the functionality that it advertises, and the support team really goes above and beyond in terms of answering questions, and even helping prepare some of the reports I needed but couldn't figure out. Thank you Easy Reports :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We are always here to help you!

5 / 5 Share

Sept. 11, 2020

It's a really good app. I did my reports so easy. Thank you for your excellent support with the spreadsheet formulas.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for your feedback! You requested a guideline on how to add a formula and we just added it :-) Please login into your Easy reports account and go to the Support Centre tab (https://easyreports.devcloudsoftware.com/#help) There you'll see an item called "How can I add a Formula to my report template?" Please let me know if you are able to build the formula you need on Easy Reports! Basically any formula supported by your spreadsheet software must work. UPDATE: We've created a report template on your account called "Demostracion formula". Please click on "export" and download the report. On your spreadsheet software you should see the calculation. Thanks!

5 / 5 Share

Aug. 23, 2020

Excellent produit que nous allons assurément utiliser pour plusieurs de nos boutiques. Facile à utiliser !!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

The reporting is intuitive and easy to use. Essentially, I create a report that I'd like to run under my templates tab in the app's admin area. There's another tab to schedule the report. This is where the report can be configured to automatically run at specific times of the day. For example, run a sales report that gets emailed to me every Monday morning at 7am. The scheduler also allows defining what date range(s) the report should be run for. This means I can create a single report template, say for sales by SKU, then have it run for last week, last month, last year, etc. For my specific purposes, I have these schedules run automatically and save to Google Drive. It's also possible to manually run the reports at anytime or have it emailed. Plenty of options and flexibility with this app. In addition, the level of support I've experienced is hands down the best I've encountered of any Shopify app. Very quick to respond, articulate, and overall, awesome!

Using app

28 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 7, 2020

This is a great app. Support is usually quick to respond and very helpful. Non-technical users may have some difficulty due to minimal documentation, but fields and customization are much better than Shopify's default abilities.

Using app

About 4 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review and feedback! We've just added a new section in the app support centre called "Which Attributes can I add to my Report Template?" that shows the complete list of attributes that can be added to the different type of reports with their correspondent description. Hope this makes the app a little bit easier to use. Thanks!

5 / 5 Share

June 6, 2020

Great app for a very low cost. I needed to tap into detailed reports and this allows me to do it. Impressed by a very responsive team. Had a small issue with a report and the developers responded quickly and resolved the issue immediately. Well worth it.

Using app

About 9 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We are here to help you :-)

5 / 5 Share

May 18, 2020

This is a reporting app that every Shopify retailer should have! Its very easy to pull data and if you have any questions, the team is very responsive.

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you! we are glad you found the app easy to use!

5 / 5 Share

May 11, 2020

Exactly what we needed, all the information you could dream of for extracting the data needed. Very fast response time from the support team. Absolutely nothing to complain for.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2020

Great app! Even better developer! He is super responsive and works fast. Definitely deserving of 5 stars for sure!!! :)

Using app

2 days

Total reviews

1

Average rating

5.0