All reviews

Rating Breakdown

  • 5
    87% (68 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    9% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 17, 2023

Great customer support! I am new to using the app so I am looking forward to seeing how everything works out.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2023

great customer support ,very resourceful and offer best suggest help need going forward to get started ,, well worth the addition to the store

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2022

I couldn't see my phone widget on my Shopify store. Ashley from customer service sent me a link to an article that resolved the issue. The widget was only visible to customers during operating hours. I changed settings to all hours and viewed the website as a customer, that worked. I really appreciate that he followed up to see if the problem was resolved. Thank you so much Ashley for great customer service.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2022

Easy to use and set up for my online store. Quick and excellent response to any issues I might have.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review and feedback🙏 Our support team is always ready to help 24/7😎

5 / 5 Share

Feb. 28, 2022

I haven't tried it yet but Alex was super helpful so I probably will, now that I have all of the info I asked for - it looks like it does everything I need

Store

migalle

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review and feedback🙏 Our team is always ready to help you 24/7😎

5 / 5 Share

Jan. 10, 2022

Alex was very helpful and answered all of my questions very quickly. Very easy to deal with. Even included screen shot pictures for directions

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review and feedback🙏 Our team is always ready to help you 24/7😎

5 / 5 Share

Dec. 22, 2021

I used the app today for the first time. Nicely done, really great support team. Hoping to give my customers a way to contact us without any issues using this app.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review 🙏 Our team is always ready to help, day or night😎

5 / 5 Share

Dec. 21, 2021

This app is a great solution for a quick, low-cost way of adding phone support to our business. We recommend this app for any small business looking to save on customer service costs by using a pay-per-use app such as this one! Thanks EasyCall!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your great review🙏 We made this app. specifically for your convenience😎

5 / 5 Share

Nov. 26, 2021

Customer service was immediately available and extremely helpful with setting up my account and linking it to my Shopify store. We are a new e-commerce business and their customer service saved a lot of time. Definitely recommended.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback 🙏 Our team is always ready to help you 24/7😎

5 / 5 Share

Nov. 6, 2021

Just getting started with a new store and I found the EasyCall integration and set up to be seamless, had to check a few things with customer support and Anton was very knowledgable and responsive to my questions, very impressed

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review and feedback 🙏 Our team is always ready to help you 24/7😎

5 / 5 Share

Oct. 22, 2021

This is a must have app for your store. It's easy to use and they have great support, always happy to help

Using app

About 1 month

Total reviews

17

Average rating

5.0

Developer Reply

Thank you for your great review and feedback 🙏 Our team is always ready to help you 24/7😎

5 / 5 Share

Oct. 21, 2021

This is a MUST HAVE app for your Shopify store! It's very easy to use and they have awesome support!

Using app

5 months

Total reviews

17

Average rating

5.0

Developer Reply

Thank you for your review 🙏 Our team is always ready to help you 24/7😎

5 / 5 Share

Oct. 18, 2021

I needed an app that will give me the full solution of reaching out customers who abandoned their checkouts from all countries, EasyCall is exactly what I was looking for. I was surprised by the customer support! Thank you!

Using app

19 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review 🙏 Our team is always ready to help you 24/7😎

5 / 5 Share

Sept. 17, 2021

Installata su 3 store in modo super veloce e con un assistenza via chat in tempo reale super. La consiglio a tutti coloro che necessitano di semplificare il rapporto con i clienti facendoti chiamare direttamente da sito web con un solo click. Bravi

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Grazie per la tua fantastica recensione 🙏 Il nostro team di supporto è sempre pronto ad aiutarti 24/7😎

5 / 5 Share

Sept. 11, 2021

this app is amazing! also soon as i downloaded it i was able to contact support immediately for help

Using app

11 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review 🙏 Our support team is always ready to help you 24/7😎

5 / 5 Share

Aug. 7, 2021

VERY GOOD TECH SERVICE, I was promptly helped and he was very helpful, i now can receive calls now and have a nice professional sounding call assistant!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review 🎈 Our support team is always here to help you with any issues.

5 / 5 Share

Aug. 6, 2021

Vladamir was very helpful I appreciated his help in setting this up. I would highly recommend Easy Call for your Shopify App

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review 🎈 Our support team is always here to help you.

5 / 5 Share

July 22, 2021

Easy call is a very good service and professional app. a good value for my e commerce to upgrade sells. Each time we need a support an agent is resolving my problem very quickly.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review 🎈

5 / 5 Share

July 4, 2021

Great support from Anton got set up really easy, just started using so optimistic about my results as I was received so well.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review and feedback🙏 Our support team is always here to help you 24/7😎

5 / 5 Share

July 1, 2021

super easy to install and set up for my shopify store. The customer support is extremely responsive and very helpful. Great app!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great review and feedback🙏 Our support team is always here to help you 24/7😎