EasyOrder COD Form&Order form
Cash on delivery (COD) & Pre-order App
Rating
4.6
feedback
71
chart
#3,692
All reviews
Rating Breakdown
Review RSS Feed
Oct. 16, 2024
L'équipe de EasyOrder a été d'une aide incroyable. Dès le début, la communication avec toute l'équipe a été fluide, efficace, et rapide. Ils ont su répondre à toutes nos questions et demandes avec professionnalisme, tout en offrant des solutions adaptées à nos besoins. Leur réactivité et leur expertise ont grandement facilité notre collaboration, et nous nous sommes sentis soutenus à chaque étape du processus. Je recommande vivement EasyOrder à toute entreprise cherchant un service fiable et à l'écoute.
Oct. 8, 2024
We needed a creative solution to create draft orders - and had almost given up until we discovered this app. Works perfectly! I'll echo what others have said about the customer support: hands down the best, most responsive developer I've come across on Shopify.
Hi there, Thank you for the awesome feedback and the kind words! We were pleased to help you realize your idea. Should you need further assistance with EasyOrde or any of our apps, just contact our 24/7 support team. We are always here to help. Best regards, The NexusMedia team.
Sept. 13, 2024
Works exactly as expected. Great support, very quick and responsive.
Hi, Thank you for the awesome feedback! Feel free to contact our 24/7 support team if you have questions or need assistance. Best regards, The NexusMedia team.
Aug. 27, 2024
This does exactly what we need, and every time we have needed help the team behind it has helped us in a very timely manner.
Hi, Thank you for the great review! We appreciate you choosing our product! Should you need further help with EasyOrder or any of our apps - just contact our 24/7 support team. We are always here to assist. Best regards, The NexusMedia team.
June 4, 2024
Great app with the best customer support I have ever had.
Hi, Thanks for the great review and height estimation of our work - we appreciate it! Should you need assistance with EasyOrder or any of our apps - please get in touch with our 24/7 support team. Best regards, The NexusMedia team!
March 19, 2024
If I could give 10 stars, I would! This app has been a game-changer for our B2B site. Seamless integration with Shopify, coupled with an exceptional support team that's not only quick to respond but also remarkably flexible. Their dedication to ensuring the app aligns perfectly with our needs is commendable; they go above and beyond to make it happen. Thanks to this app, we've saved significant costs on development work. Highly recommended!
Hi, Thank you so much for such a fantastic review. Just WOW! We highly appreciate your warm words and recommendation! If you need further assistance, just contact our 24/7 support team, and we'll do our best to solve this as quickly as possible. Best regards, The NexusMedia team.
Dec. 13, 2023
I used EasyOrder to create an online entry form for our rein cow horse club. https://midstatecowhorseassociation.com/collections/horse-show-classes I found the tool easy to use and integrate with Shopify. Modifications were straight forward and easy to do. When I needed tech support, the team at EasyOrder was right there to assist me with my needs. They helped me make code changes and modifications for a customized look and feel to my entry form. I'm so happy I found their App!
Hello, Thanks for your fantastic review of the EasyOrder! We're delighted that you liked our app. Your satisfaction and happiness truly mean a lot to us. If you have more questions or need further assistance, feel free to contact our 24/7 support. Warm regards, The NexusMedia team.
Nov. 11, 2023
convenient
Hi, Thank you for your discreet but so pleasant feedback! We hope you enjoyed the app. If you need assistance or have questions, please reach our 24/7 support team. Regards, The Nexusmedia team.
Sept. 14, 2023
Esta muy vacana, si me gustaria que uno pudiera cambiar color al texto, personalizar las letra y añadir el logo de la tienda
Hi, Thank you for your feedback. We appreciate it! As for changing the colors and adding a logo, our app doesn’t have such a built-in option, but we can try to customize this for you. Please drop us a line with more details so we can assist you: [email protected]. Regards, Nexusmedia team.
May 7, 2023
Unfortunately, the buy buttons disappeared because of this app. During the deinstallation, not all of the data added by the app was removed again. unfortunately it took us a few hours to fix this again :/ leider sind die buy buttons verschwunden durch diese app. bei der deinstallation wurden die nicht alle durch die app hinzufügte daten wieder entfernt. hat uns leider ein paar stunden gekostet dies wieder zu fixen :/
Hello, We are genuinely sorry for the issue caused by our Order Form for Cash on Delivery app. We apologize for the inconvenience and appreciate your feedback. The development team is already working on the EasyOrder app update to prevent such issues in the future - we expect it soon. Our technical support is ready to assist you with any necessary troubleshooting or guidance to fix the problem. Don't hesitate to contact us at [email protected], and we will gladly help you resolve the issue as quickly as possible. Your feedback is invaluable to us, and we appreciate you taking the time to share it. Regards, EasyOrder team
May 4, 2023
L'application est super! Le service à la clientèle est excellent et super rapide!!! Je recommande pour vos formulaires personnalisé.
April 26, 2023
Be careful, this app leaves residual codes when you remove it from your store. spent hours trying to get my buttons back !
Hi there, Thank you for your review and we're really sorry about all the troubles caused. You could disable the app in the Installation section before removal to make sure app will clean up all its code from your theme. We're now working on the new version of the app that won't change the theme at all, and it will be released shortly. Our support team already reached you, we've sent the instructions what exactly you'll need to remove. If you need any help just drop us a line and our support team will take care of this. Once again, we're really sorry about that issue and please free to contact our support team if you still need any help with our app code removal, you could reach us by email [email protected]. Best, EasyOrder team
March 27, 2023
Just what I needed! Maybe a little bit more customization would be nice though. Especially for emails, I would love to assign different templates, since we need to send our customer a legally valid invoice.
March 17, 2023
I am highly recommended, and the support is quick and efficient. I would give it the highest rating!
Feb. 28, 2023
Great app and extremely responsive support. I had some additional requirements and everything was done quickly and with quality. I definitely recommend them.
Feb. 27, 2023
terrible app , I installed to test , after realçized is not good i deleted from my store , and this app just deleted all the cart button of my store causing me a lot of problems , and i wrote to the company talk with a lady called Ilia , that don´t have any consideration with my problem caused for this app , i have to pay a technician US$14 to fix the problem , as i am customer in another app of the company i ask for a compensation and they just don´t care about customer experience , don't recommend this app and be careful when you desinstall you will loose the buton cart of your shop= no sales !! and they don´t don´t care about your problem ,not professional at all !! if you put an app an this app caused a problem to customer the minimun is compensate the coast that you have to fix again your shop !!!
Hello, Thank you for your review and once again we're really sorry for the troubles caused. Our app could really cause some issues on certain themes if you remove the app without deactivating it. We're actively working on permanent fix to avoid such issues and it will be released in a several days. While we are always ready to help our customers with any questions or technical issues related to our apps, unfortunately, we can not pay bills to other 3rd party developers you could hire, we are really sorry. Our support team member (Illia you mentioned) actually replied to your request immediately and removed all our app code from the theme within several hours, taking in account that we were waiting for the access. We apologize again for any frustration or inconvenience this issue has caused. Thank you for your feedback, we will work hard to improve our app and ensure such issues does not happen again in the future. Best, EasyOrder team
Jan. 6, 2023
How to setup Facebook pixel this app ? facebook pixel purchase event problem. Please give me Facebook pixel setup tutorial
Hi there, Thank you for your review and reply to your question: to make the pixel event work with our app, you need to connect the FB pixel to your Store and then add the required pixel code to our app. If you already have the FB Pixel code connected, you need to go to the Event Manager (https://www.facebook.com/ads/manager/pixel/facebook_pixel/) and copy the FB Pixel code from there. Once done, you need to go to the Shopify Admin → Apps → EasyOrder → Marketing and add the code to the "Facebook Pixel Code" field. Here's a short manual: https://nexusmedia-ua.com/blogs/howtos/how-to-measure-conversions-with-easyorder-app-for-shopify-and-facebook-pixel. Please note that the app interface has been changed. If anything isn't working as expected, please let us know. Thanks, EasyOrder team
Jan. 4, 2023
I have been using the application for 3 years, now I am happy to install it in my new store. I studied the statistics, 57 percent of my orders were processed by Easy Order! I contacted the support program, and they adjusted the program for my new theme My theme conflicted with this app, but a few lines of code from Easy Order programmers - and everything is fine Now the buyer can leave his phone, everything else will be done by the phone manager. I recommend!
Sept. 19, 2023
You Guys are black mailers If we didn't use your app then we can't use our website. This is shit literly. I want my Button back but you guys didn't help me in this regard,
Hi, We're really sorry to hear about your experience. Firstly, we'd like to clarify that we never intend to hold any website hostage or force you to use our app. We understand the importance of a merchant's website and have always done our best to help the clients in the last ten years. Regarding the button issue you mentioned - the "Order Now" button was added by the EasyOrder app, and after you uninstalled the app, this button disappeared accordingly. Unfortunately, there is no "Buy now" in the theme you were using. You have only "Add to Cart," and this button works well after EasyOrder is uninstalled. We can't implement new features in your theme while deleting our app. However, technical glitches can sometimes occur, and we're committed to researching and resolving each case promptly. Unfortunately, you didn't reply to the last email from our support team. Please contact us at [email protected], and we'll prioritize your request to ensure all issues are fixed. Regards, Nexusmedia team.