404/301 SC Easy URL Redirects
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Sela the Product Manager has been really polite in assisting me with the Easy Redirects application, his support is greatly appreciated and I am updating this review because it is well deserved. This app is easy to use and preforms well in managing new and historic 404 redirects.
Hi there, We're over the moon to hear your great feedback about our Easy Redirects application! Credit goes to Sela, our Product Manager, for his top-notch support. We aim to provide user-friendly and efficient services, and we're grateful that you find our app easy to use and effective in managing redirects. Your time to update this review means a lot to us. Remember, if you need any more help or have suggestions, don't hesitate to get in touch anytime. Your feedback always helps us grow and improve. Best regards, The Shop Circle Team
Just installed a couple of days based on the recommendation of a developer. Seems easy to work with so far. Had a query about using wildcards (*) which Tarik helped resolve quickly. Looking forward to using the app more in the coming weeks. Old Path: /section.php/160/1/guan-yin-wang-guan-yin-king/b30b98aeb2bd7325aef98a91e5266100 ---> Wildcarded to: /section.php/160/1/guan-yin-wang-guan-yin-king/* Target: /collections/tie-guan-yin-oolong-teas
Hello! It's great to hear that you've chosen Easy Redirects and are finding it smooth to work with. We also appreciate your kind words about Tarik - our team is always here to support you. Your experience with wildcards is also very valuable for us and will help us further fine-tune the app. We hope that as you continue to use the app over the coming weeks, it consistently meets and exceeds your expectations. Thanks so much for taking the time to share this feedback. As always, should you have any more queries, do not hesitate to reach out. Best, The Shop Circle Team
Fix the problem! Great support
Thank you for your feedback! We’re glad to hear you’ve had a positive experience with our support team. If there are any specific issues you feel need fixing, please feel free to share them. Your insights help us improve and provide the best service possible. Best, The Shop Circle Team
Great support! We had a question and they helped us. The app has good features and their customer support is really good. 5 stars! Thank you
We're thrilled to hear that you had a positive experience with our app's features and our customer support team. Support is something we place immense importance on and we're truly happy when we make our users feel satisfied. Knowing that we could help with your query makes our day. Thank you so much for the 5-star rating, it means the world to us. Please continue to reach out if you have any more questions in the future. Best regards, The Shop Circle Team
Best App and helpful support, Our store working in fashion and this app helping us resolve all 404s issues
Hello, We're overjoyed to hear that Easy Redirects has been successful in resolving all 404s issues for your fashion store! It's great to know that our app is the best for you and that our support team has been of assistance. If you have any other suggestions or ways we can further assist you, please feel free to share. Your feedback plays a crucial role in helping us enhance our app and service. Thank you for your high rating and for being a part of our community. Best, Shop Circle team
We've set the app up in our store but there is an issue with the wildcard redirects and they are working quite well. We managed to lower our 404s with a custom page. We've had issues but it turned out not be the app that had issues, but Shopify itself having these issues.
Hi there, Thank you very much for sharing your experience with our Easy Redirects app and for giving us a 5-star rating. It's great to hear that you've successfully managed to set it up and lower your 404s with a custom page. We're sorry to hear about the issues you encountered, though it's a relief to know they were not caused by our app. Nonetheless, if you experience any issues in the future, please don't hesitate to reach out – our support team is ready and eager to help you. Thank you for choosing Easy Redirects, and we appreciate your feedback as it helps us to continue delivering the best service possible to our users. Best Regards, The Shop Circle team
The App has been unable to get in these days, whenever I open the App, it always shows that the response time of redirects.eastsideco.io has timed out How to solve this problem? I can't find the interface to contact customer service, so I can only comment here, I hope it will be solved as soon as possible, thank you!
Hi there Thanks for your review and for flagging the issue you described. I've spoken to our support team - they're looking into it now and will resolve it as soon as possible. Best wishes Eastside Co
Great App, Was worried about the 301 redirects and track 404 errors with migration to Shopify, easy redirects made it easy to resolve both issues. The support is been fantastic from Amrinder. Thank you!
Hi there thanks so much for the great review of the app and our support team - very much appreciated. Kind regards Eastside Co
I used this application to establish redirects for our new shopify store. The product worked flawlessly and was quick to use.
Thanks very much for the great review, we really appreciate it! Best Eastside Co
I did not find this app helpful. It listed all 404 errors, but did not tell us where they were living on our site. So, it was difficult to figure out where I should redirect or how to update the content. Additionally, I tried using their support feature three times. I got an autoresponse two out of three times, but never received an actual response.
We're really sorry to hear that you didn't find our Easy Redirects app helpful and faced issues with our support response. Understanding the whereabouts of the 404 errors on your site is crucial and we apologize for any inconvenience caused. We assure you, we’re working on real solutions to improve our customer support service. As your experience is far from what we aim to provide, we would like to make it right. Our support team will be in touch with you soon to offer assistance and resolve any problems. Your feedback is important to us in providing the best possible service to all our users. Best Regards, The Shop Circle Team
This App is simple and easy to use and does exactly what it says, cleanly and elegantly. They provide great almost instant support... great value for money
Thanks for your smashing review! We're glad you're happy with the app. Best Eastside Co
Thank you Amrinder for your much appreciated help in such an important step of bringing our new site online. I´m sure we would have lost years of SEO work had we not invested in the free and paid scheme. It´s so easy once you get the hang of it.
Thanks for the review and we're delighted that the app is helping improve your SEO on your new store. Kind regards Eastside Co
Simple and easy to use, I needed to simplify some of the Shopify url's and this allowed me to do so easily. Highly recommended.
Thanks for the great review and we're glad you've found the app useful so far! Kind regards Eastside Co
I had been working on my google ads and realized I had many, many broken links so my customers were seeing things like page not found etc!! Really kills time on site and conversions. Someone mentioned the Easy Redirects app. I downloaded it but just had a hard time grasping the terminology and how to fix (redirect) my broken urls. Easy Redirects customer service rocks!! They stuck with me and my ongoing questions until the light bulb came on! I now have a much better understanding on how negatively broken urls can impact a store and thankfully NOW I'll be able to fix them before I lose too many potential customers!! Thank you Corin, and everyone at Easy Redirects!
Hi there What a great review - thanks for taking the time to write it, and we're really pleased that the app has helped you get on top of your page errors - and that you've learnt some SEO skills along the way! Best Eastside Co
Extremely helpful to keep on top on 404s, considering all of our new launches and colourways. Automated email alerts very useful and nice, straightforward app.
Hi Thank you for taking the time to review the app; we're really happy that it's helping you manage your page errors and redirects. Best Eastside Co
I've used Easy Redirects from the beginning of my Shopify site six years ago. It's efficient and worth every penny!
Hi - thanks for your review of the app! We're glad you've found it so useful over the years. Best Eastside Co
Exactly what is required and simple to use. Daily alerts help notify when 404s happen. Worth every penny.
Hi Thanks so much for taking the time to review the app. The team is really pleased to hear you're finding it valuable. Best regards Eastside Co
realy great thanks! Moved to shopify recently and was able with this app to redirect all the previous pages with high Google ranking to individual new pages. Saw the Google results almost immediately! Thanks
Thanks for your review! We're glad we were able to make the move to Shopify easier for you with our app. Best of luck with the store. Kind regards Eastside Co
App isn't completing any redirects despite multiple tries. Contacted live chat without a reply. Sent an email. Will adjust review once I actually get a reply on how to fix this fundamental issue. Hopefully this triggers the support team to help. Thanks in advanced!
Hi there I understand our support team are in touch with you now and will make sure the app is up and running for you today. Thanks! Eastside Co
Seems really good for managing redirects but a gotcha is not being able to remove .html extensions so that the 301 redirects correctly - native shopify redirects work perfectly for this, but the app has an issue where the 301 retains the extension and returns the .html appended (even though the page is displayed) would recommend testing with cURL so you can confirm you'll not have any seo issues with the app installed. Now uninstalled and waiting for update from Dev, but will need to add redirects to native without the handy wildcards feature which is a shame.
Hi - thanks for your review. Our support team are discussing the point you mentioned, and once we have more info we'll be in touch. Thanks for raising it. ***** Update 25/01 - our team has emailed you today - we are hopeful we'll be able to solve the issue for you. Many thanks
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